A Managed Service Provider (MSP) remotely manages the IT infrastructure of another company. Our IT Managed Services include IT Support, Business IT Solutions, IT Consultancy, Data Backup, Network Support and specialist Modern Workplace knowledge across the Microsoft product stack which includes Microsoft 365, Dynamics 365, Azure, to Sophos and Cisco Meraki.
Many businesses choose to switch their IT to us to benefit from our high customer service levels. We provide a wide range of Managed IT Support Services for businesses located across Greater, Central London and South London. In 2020 and 2021, Infinity Group were awarded the Platinum Trusted Service Award direct from Feefo in light of 3 years worth of consistently high customer reviews.
Affordable monthly pricing you know exactly what you are paying for each month
Cost Effective Support Unlimited access to our large UK Service Desk
all Engineers are certified by our vendors
to IT we propose best practise IT solutions
Compliance & Security Assurance ISO 27001, 9001 and 14001 certified
If you are an SME looking to outsource your IT, our Managed Services offer you the expertise and reliability for a fixed monthly cost.
As a Managed Service Provider we manage the majority of IT services for our clients, this includes IT Infrastructure, end user systems alongside software applications and of course IT Security. We deliver all our Managed Services on a proactive basis with a monthly contract that outlines the agreed SLAs.
Our large UK Service Desk is proud to provide on average 1 min call response times, meaning you can speak directly to an Engineer within one minute. This sets us apart from other Managed IT Service Providers in London and saves our customers having to wait a long time to get their IT issues resolved.
During these changing times, we also provide a range of flexible IT Support contracts and Managed IT Services to support your business needs both in the office and to support all staff working remotely.
Specialist expertise for a
fixed monthly cost
As a leading Managed IT Service Provider, we offer you the expertise and reliability for a fixed monthly cost that will benefit both your business and the end user whilst also boosting productivity levels.
Help bridge the gap between internal and external IT
Certified by Microsoft for added peace of mind
Average call response time
Managed IT Service Providers are also often known as Outsourced IT Companies. There are a lot of similarities between the two but the main difference is that true Managed Service Providers manage services for clients via contact inclusive of a Service Level Agreement. This gives the reassurance that tickets logged with our Service Desk will always be dealt with by our Service Desk within the specified timeframe.