Award Winning Managed IT
Services in London

Infinity Group are one of the 200 managed Microsoft Gold Partners in the UK and renowned as of the largest Managed Service Providers in London.

Managed Service solutions to transform your business 

A Managed Service Provider (MSP) remotely manages the IT infrastructure of another company.  Our IT Managed Services include IT Support, Business IT Solutions, IT Consultancy, Data Backup, Network Support and specialist Modern Workplace knowledge across the Microsoft product stack which includes Microsoft 365, Dynamics 365, Azure, to Sophos and Cisco Meraki.

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Microsoft Gold Partner | Infinity Group
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Good service levels persuade many business to switch to our Managed Services

Many businesses choose to switch their IT to us to benefit from our high customer service levels.  We provide a wide range of Managed IT Support Services for businesses located across Greater, Central London and South London. In 2020 and 2021, Infinity Group were awarded the Platinum Trusted Service Award direct from Feefo in light of 3 years worth of consistently high customer reviews. 

 

Business benefits of using a Managed Service Provider

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Affordable monthly pricing you know exactly what you are paying for each month

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Cost Effective Support Unlimited access to our large UK Service Desk

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Specialist Expertise
all Engineers are certified by our vendors

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Strategic approach
to IT we propose best practise IT solutions

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Compliance & Security Assurance ISO 27001, 9001 and 14001 certified

Reasons to consider using a Managed Service Provider

If you are an SME looking to outsource your IT, our Managed Services offer you the expertise and reliability for a fixed monthly cost.

As a Managed Service Provider we manage the majority of IT services for our clients, this includes IT Infrastructure, end user systems alongside software applications and of course IT Security.  We deliver all our Managed Services on a proactive basis with a monthly contract that outlines the agreed SLAs.

 

Our large service desk mirrors today’s working patterns

Our large UK Service Desk is proud to provide on average 1 min call response times, meaning you can speak directly to an Engineer within one minute. This sets us apart from other Managed IT Service Providers in London and saves our customers having to wait a long time to get their IT issues resolved. 

During these changing times, we also provide a range of flexible IT Support contracts and Managed IT Services to support your business needs both in the office and to support all staff working remotely.

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Specialist expertise for a 
fixed monthly cost

As a leading Managed IT Service Provider, we offer you the expertise and reliability for a fixed monthly cost that will benefit both your business and the end user whilst also boosting productivity levels.

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Help bridge the gap between  internal and external IT

Our Managed IT Support Services help to bridge the gap between the capacity of an internal IT Department, and the increasing demand for cutting edge business IT Support using specialist technologies. 

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Certified by Microsoft for added peace of mind

 Our Managed Service team are highly skilled and more importantly certified to implement the latest technology and can support both Windows and Mac networks following best practice principles.

Customer Service

Service Desk
Performance

1 min

Average call response time

71%

First contact 
fix rate

96%

Customer satisfaction

Giving you peace of mind with agreed strict SLAs

Managed IT Service Providers are also often known as Outsourced IT Companies. There are a lot of similarities between the two but the main difference is that true Managed Service Providers manage services for clients via contact inclusive of a Service Level Agreement. This gives the reassurance that tickets logged with our Service Desk will always be dealt with by our Service Desk within the specified timeframe.

We would love to hear from you

Our specialist team of consultants look forward to discussing your requirements in more detail and we have three easy ways to get in touch.

Call us: 03303 333 648
Complete our contact form
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