A market leading, global background screening company with
highly secure cloud based systems.

Credence is one of the longest established, privately owned, background screening companies
in the international background screening market.

Their client base includes organisations throughout Europe, the Middle East, the US, Asia and Australia and they service a wide range of industries including financial services, industrial, oil & gas, business services, consulting, property management, education and IT related. Due to the nature of their clients they have extensive experience in obtaining references throughout the world.

Infinity Group provided Outsourced IT Support for Credence and provided a wide range of additional IT Consultancy services including Microsoft Azure for data storage and backup.

Credence’s Requirements

Implementation of a Cloud Data Storage and Backup Solution
Disaster Recovery Solution
Providing IT Support for over 40 staff
Ongoing IT Security and Consultancy

Our Solution

Credence managed their main online screening software data via two off-site physical servers at a local 24 hour data centre. With one server backing up the other at intervals. However, as both servers were within the same location at the same data centre there was a huge risk in the event of a disaster as both could be compromised at once.

In the event of an outage or technical problem with the main server,  the second server would power their online screening software after a lengthy two hour full backup period. Security, speed and disaster recovery planning caused great alarm with the original setup.

We proposed a hybrid cloud solution using Microsoft Azure to build two virtual machines in the Cloud. Hosted at two of the three Microsoft UK data centres ensuring each virtual machines was hosted in a different physical location but ensuring both were UK based.

Both virtual storage machines run IIS web and SQL Standard services and store live and historical data. Each virtual server replicates the other and we set up a VPN between the two sites to enable business continuity should one of the data centres fail. Utilising Microsoft Azure Traffic Manager we managed the load balancing across the two sites to ensure that Credence were always on line.

Utilising Microsoft Azure meant we could guarantee 99.99% up time for Credence’s screening software, and ensure that their data remained highly secure in line with GDPR. Microsoft Azure encrypts all data and to enables scalability should they need additional storage. We also provided Credence with IT Security related consultancy services.


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