Microsoft Teams has long been a cornerstone of modern workplace communication, especially in the world of hybrid work. But with the introduction of Teams Premium, Microsoft has taken collaboration to a whole new level: infusing AI, security and customisation into every meeting and interaction.

Whether you’re hosting client calls, internal meetings or virtual appointments, Teams Premium features are designed to make your experience more intelligent, engaging and protected. Here’s a breakdown of the most powerful capabilities available today.

What is Microsoft Teams Premium?

Microsoft Teams Premium is an advanced add-on to the standard Microsoft Teams experience, designed to supercharge collaboration with AI, enhanced security, and personalized meeting features. It builds on the core functionality of Teams by introducing intelligent tools like meeting summaries, branded environments, and enterprise-grade protection—making it ideal for organizations that host frequent client calls, sensitive discussions, or large-scale virtual events.

With Teams Premium, users gain access to exclusive features that streamline workflows, improve accessibility, and elevate the professionalism of every interaction.

Key features of Microsoft Teams Premium

1. AI-powered meeting recaps and productivity tools

One of the standout features in Teams Premium is Intelligent Recap. Powered by Microsoft Copilot, this tool automatically generates:

• Meeting summaries
• Action items
• Personalised highlights

Even if you miss a meeting, you’ll get a tailored recap that helps you stay in the loop without watching the entire recording.

2. Advanced meeting protection

Security is a top priority in Teams Premium, especially with risk levels rising. You can now safeguard sensitive meetings with:

• End-to-end encryption
• Watermarking on shared content and video feeds
• Sensitivity labels that automatically apply protection settings
• Restricted recording permissions

These features are ideal for industries handling confidential data, such as legal, healthcare or finance. They’ll also keep your organisation safer against phishing attempts and other threats.

3. Custom branding and meeting personalisation

Make your meetings feel like an extension of your brand. Teams Premium allows:

• Custom logos and backgrounds
• Branded meeting lobbies
• Personalized templates for webinars and client calls

This is especially useful for sales presentations, onboarding sessions and external communications.

4. Live translation and captioning

Teams Premium breaks down language barriers with real-time translation and customisable live captions. In 2025, users can adjust font and background colours for better accessibility, especially on mobile devices.

5. Virtual appointments and queue management

For customer-facing teams, Teams Premium offers:

• SMS reminders for appointments
• Branded virtual lobbies
• Queue management tools
• Performance analytics

These features streamline the scheduling process and improve the customer experience.

6. Immersive 3D experiences with Microsoft Mesh

Take engagement to the next level with Microsoft Mesh, which enables immersive 3D environments for:

• Town halls
• All-hands meetings
• New-hire onboarding

This futuristic feature helps remote teams feel more connected and present.

7. AI agents as virtual teammates

New in 2025, Microsoft has introduced AI agents like the Facilitator, Channel Agent and Project Manager Agent. These virtual teammates help:

• Manage meetings
• Summarise channel conversations
• Create tasks and documents from discussions

These agents are part of the Copilot experience and require a Teams Premium license.

How much does Microsoft Team Premium cost?

Microsoft Teams Premium is available as an add-on to Microsoft 365 subscriptions and is priced at £5.80 per user/month (excluding VAT) when billed annually.

This cost is in addition to your existing Microsoft 365 plan (such as Business Standard or E5) and unlocks advanced features like:

• AI-powered meeting summaries
• Enhanced security controls
• Custom branding
• Live translation and captioning
• Virtual appointments and queue management

For organisations already using Microsoft 365, Teams Premium offers a cost-effective way to upgrade collaboration without switching platforms. For more information, check out our licensing guide.

Get started with Teams today

Microsoft Teams Premium is more than just an upgrade: it’s a transformation of how we work. With AI-driven features, enterprise-grade security and immersive experiences, it’s built for the future of hybrid and remote collaboration.

Want to explore Teams Premium for your organisation? Contact us today to learn how Infinity Group can help you unlock its full potential.