With over 15 years experience as telecoms specialists, Infinity Group are one of the leading and largest hosted telephony providers in the UK.

Many of our clients have recently made the switch from traditional telephony our hosted telephony solution, for it’s extensive range of business, financial and technical benefits and to future proof their business. Users access the hosted telephony system through a standard IP handset and/or mobile app, and calls are made and received over an internet connection which is then routed to both desktop and mobile devices.

Why should I switch my business to Hosted Telephony?

A hosted telephony solution will ensure your business telecoms are future proofed and remain unaffected by BT’s PSTN and ISDN switch off:

You will also benefit from the below: 

  • Reduced telephony costs
  • Enhanced features and functionality
  • Use of iOS and Android Mobile app
  • Easy management via the online portal
  • One monthly bill
  • Competitive international call rates

How does Hosted Telephony compare to ISDN?

Infinity Group - Hosted Telecoms comparison

Recent Hosted Telephony Clients

Infinity Group - Hosted Telecoms Clients

Is it easy to switch to Hosted Telephony?

Switching from traditional telephony to hosted telephony solution is seamless and our highly skilled telecoms engineers will ensure this is completed with minimum disruption to your business.

Hosted telephony downloads

Hosted telephony functionality

1: Reduce your telephony overheads

Hosted telephony is more cost effective than traditional telephony and affordable for all sizes of business.

2: Easily manage calls via the online portal

Admin users can manage call diverts, message on hold, call reporting etc using the easy to use online portal which can also accessed via the mobile app available to download on iOS and Android devices.

3: You can use hosted telephony on mobile devices

The softphone application connects staff to the office telephone system no matter their location and allows users to have all the features of their desk phone on their mobile.

4: Multisite capability

Hosted telephony can be implemented across single or multi-site businesses and is easily scalable.

5: Hosted Telephony’s extensive functionality improves productivity

Staff can call customers direct from their screen by clicking their mouse on the telephone number. You can integrate your hosted telephony solution with your CRM package to automatically pull up contact records from inbound calls presenting the name stored within your CRM package (as an optional extra).

An introduction to Hosted Telephony

Why make the switch to hosted telephony?

  • Key benefits – hosted telephony offers better sound quality and cheaper and easier to setup than conventional ISDN phone systems. Hosted in the cloud, they require little maintenance, which reduces on-going costs and lengthy contracts and they offer a wide range of additional call handling and management features that our clients find really useful.
  • No upfront investment – with hosted telephony you only pay for exactly what you need on a simple ‘per seat’ basis. As you are not buying a physical phone system, you do not need to invest in expensive hardware.
  • Reduced call costs –hosted telephony enables free site-to-site calls as standard and much cheaper call rates as all calls are via the cloud. Customers also benefit from very competitive call costs between mobile and your fixed devices.
  • Flexibility – you can retain your existing business phone numbers when you make the switch to hosted telephony, or use any local area number wherever your business is located. This is really useful for businesses with remote staff as you can give the impression to customers that all staff are based at one central location.

We look forward to discussing your Hosted Telephony requirements in more detail. 

Get in touch now!