IT SUPPORT IN CHERTSEY

Infinity Group are one of the leading IT Support providers in Chertsey. We provide a wide range of award winning, comprehensive IT Support services including Managed IT Services,  IT Consultancy, IT InfrastructureIT Security and Digital Transformation.

We have been selected as the chosen IT Support provider by many businesses in both Chertsey and Woking ranging from larger SMEs to mid-market organisations due to our extensive experience and large Service Desk. Our outstanding customer service levels are demonstrated in our 700+ live customer reviews, managed by an industry standard review engine.

Additionally, we are proud to hold ISO 27001, 14001 and 9001 certifications which set us apart from our competitors in Chertsey. These certifications demonstrate our business efficiency and commitment to corporate governance.

Some of our latest clients

Recent Clients | Infinity Group

What makes us a leading IT Support company in Chertsey?

Infinity Group’s reputation as one of the leading IT Support companies in Chertsey is largely due to our extensive client portfolio, 98% client retention rate and industry award wins. We also have outstanding customer reviews and many accredited industry partnerships, including our Microsoft Gold Partner status.

FIND OUT MORE

What makes Infinity Group different to other IT Support companies in Chertsey?

 Our Standard IT Support Services

As standard, as part of a Managed IT Support contract we will monitor and maintain your Business IT Network to ensure it’s operating at optimal speed. As a result of this service, our clients experience quicker fault identification, reduced downtime, disruption, and minimal data loss.

IT SUPPORT

Agreed Service Level Agreements (SLA)
Unlimited remote support
Unlimited telephone support

IT SECURITY

Proactive server monitoring
Patch management
IT Security recommendations

CUSTOMER SERVICE

Dedicated technical Account Manager
Quarterly review meetings
Complete Project Management

GET A QUICK QUOTE NOW

October 2018 service level performance

6 mins

Average Response Time

94%

1st Contact Fee Resolution

96%

Customer Retention Rate

98%

Customer Satisfaction

IT Consultancy in Chertsey

Infinity Group work as the outsourced IT Support provider for the majority of our clients in Chertsey but our larger clients who require specialist IT Consultancy and Digital Transformation services appoint us to work alongside their internal teams or solely manage large strategic projects for them. We also provide IT Infrastructure Consultancy.

FIND OUT MORE

Our Standard IT Consultancy Services

STRATEGIC

IT Infrastructure
Data Security
Virtual IT Director

COMPLIANCE

IT Security
Server backup solutions
Disaster Recovery

PERFORMANCE

Network analysis
Patch management
Strategic roadmapping

Who else do we work for in Chertsey?

We provide Fully Managed IT Support to many businesses based in Chertsey and across Surrey. Our diverse client base spans all the major verticals including Retail, Finance, Construction, Legal, FMCG, Education, Healthcare and Manufacturing and, as a result of this extensive experience, we have a wide range of case studies.

Our deep understanding of how businesses within these sectors operate, enable us to design an IT Support package that is unique your business needs and priorities.

SUBMIT A WEBSITE ENQUIRY NOW

Contact our Chertsey Office

Call us now: 03303 330 375 

Hillswood Business Park,
3000 Hillswood Drive, 

Chertsey
Surrey
KT16 0RS

What are other benefits of our IT Support Services in Chertsey?

  • Microsoft Gold Certified – we’re proud to be Microsoft Gold Partners
  • 24/7 Service Desk support – we’re there to help you at the times you need us most
  • Monthly performance review – showing how Infinity Group and your IT Networks are performing
  • UK Support desk – you’ll deal directly with our Engineers in the UK
  • 24 hour monitoring – we monitor your systems proactively to identify potential faults before they arise
  • Remote support – decreased resolution times with our remote management software
  • Expertise – all our Engineers and Consultants are trained and qualified IT Specialists
  • Added value – no additional call out charges or travel expenses, just an agreed, fixed, hourly rate
  • Customer service – we tailor our Service Level Agreements (SLAs) specifically to your business needs

We look forward to discussing your IT Support requirements in Chertsey.

GET IN TOUCH NOW