IT SUPPORT FOR NOT FOR PROFITS AND CHARITIES

Since 2001, Infinity Group have provided a wide range of IT Support for not for profit and charity organisations in London and across the UK. We understand the different needs that charities and not for profits have compared to other organisations as well as limited resources, tight budgets and subsidised Microsoft licensing entitlements.

Our commitment to outstanding customer service is reflected in our customer reviews. In 2020, Infinity Group received the Platinum Trusted Service Award for customer service. This is only awarded to businesses who demonstrate consistent customer service for 3 or more years.

Recent Not for Profit and Charity IT Support clients

IT Support for Charities | Infinity Group

IT Support Services for Charities

Our large UK Service Desk provides IT Support to many charities across the UK, including Age UK, Prostrate Cancer, Autism Sussex and many Hospices.  Our affordable monthly IT Support contracts adhere to strict SLAs and all include unlimited remote support by our service desk.

Alongside our IT Support we provide a whole host of other services such as IT Consultancy, Unified Communications, IT Infrastructure, Digital Transformation and Mobile Device Management which is why charities and not for profits are attracted to work with us as they can keep all their IT Services with one provider.

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Current Service Level Performance

5 min

Average Call Wait Time

93%

1st Contact Fix Resolution

86%

Customer Retention Rate

90%

Customer Satisfaction

IT Consultancy for Not for Profits and Charities

Our IT Consultants will work with you to develop and understanding of what technology is required to support your charities activity and fundraising efforts. They’ll then create a strategic roadmap to define and plan how the latest Microsoft technology and Infrastructure will be implemented to enable your charity and also help facilitate the discussions with your leadership team to agree the roadmap for the coming year.

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Subsidised Microsoft Office 365

Microsoft Office 365 is a cloud based subscription software used as a bolt on to Microsoft Office but includes added features for your business such as Skype for Business web conferencing, Exchange Online hosted business email, and additional cloud storage with OneDrive or SharePoint.

>> Click here for a free 30 day trial of Microsoft Office 365 (Now called Microsoft 365) for up to 25 users.
>> Click here to find out more about Microsoft Office 365 as a product.

Get in touch to find out more

Microsoft Office 365 | Infinity Group

Windows 10 | Infinity Group

Subsidised Microsoft Windows 10

Windows 10 is full of great new features that come alive on powerful, modern devices. Many users have made the switch from Windows 7 or 8.1 to 10 for its enhanced security, productivity and compatibility across all devices. The best Windows yet offers a suite of innovative tools to help get things done, fast.

>> Please get in touch to find out more about subsidised Windows 10.

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Subsidised Microsoft Azure

Microsoft Azure is an open, flexible, enterprise level cloud computing platform. Azure’s integrated tools, pre-built templates and managed services make it easier to build and manage enterprise, mobile, web and Internet of Things (IoT) apps faster, using skills your developers already have and technologies you already know.

>> Click here to find out more about our Microsoft Azure Consultancy

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Microsoft Azure | Infinity Group

Microsoft SharePoint | Infinity Group

Subsidised Microsoft SharePoint

Microsoft SharePoint, part of Office 365, is a browser based collaboration and document management platform. SharePoint’s Cloud based servers are well suited to SMEs or for use within larger businesses that are looking to store, track and manage documents or manage of internal communications using the powerful SharePoint Intranet functionality.

>> Click here to find out more about Microsoft SharePoint as a product.

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Subsidised Microsoft Dynamics 365

Microsoft Dynamics 365 a powerful, scalable, reliable platform that can be completely customised. Designed from the ground up as a platform, rather than a product.

>> Click here for a free 30 day trial of Microsoft Dynamics for up to 25 users.
>> Click here to find out more about Microsoft Dynamics as a product.

Get in touch to find out more

Microsoft Dynamics 365 | Infinity Group

Is it easy for you to migrate your IT from another provider?

We have acquired many charities and not for profits from other Managed Service Providers where they have not received the level of service or strategic approach they require. To smooth this migration we have developed a seamless migration process utilising the Cloud and a dedicated project management team. We also have a slick end-user on boarding process to ensure the switch is made easy.

Once you are on board, our team will ensure your business IT Network and IT Infrastructure are optimised and operating efficiently around the clock.

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Why choose Infinity Group?

There are many reasons why we are recognised as a leading IT Support provider in London for charities and not for profits.

  1. We are a Tier 1 Microsoft Gold Partner
  2. We provide ongoing IT Support to many other charities across the UK and understand how they operate
  3. We have extensive knowledge and experience of the latest technologies and Cloud solutions
  4. We have a strategic IT Consultancy team on hand
  5. We have a specialist in house Cyber Security team
  6. Our Service Desk team are equipped to provide 24 hour IT Support
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Contact our London Office

Call us now: 01892 575 675

The News Building, Shard Quarter, 

3 London Bridge, LondonSE1 9SG

Microsoft Gold Partner | Infinity Group
MSP 502 2020 Winner Logo | Infinity Group
Channel Futures MSP 501 2019 winner | Infinity Group
Sophos Gold Partner | Infinity Group
Cisco Meraki Technology Partner | Infinity Group
Cisco Partner | Infinity Group