Award Winning IT Support for Non Profits and Charities

Infinity Group are the trusted IT Support provider for lots of Not for Profits and Charities across the UK.

The outsourced IT provider for Not for Profits

Since 2001, Infinity Group have provided a wide range of IT Support for Not for Profit and Charity organisations in London and across the UK. We understand the different needs that Charities and Not for Profits have compared to other organisations as well as limited resources, tight budgets and subsidised Microsoft licensing entitlements.

Our commitment to outstanding customer service is reflected in our customer reviews. Infinity Group has received the Platinum Trusted Service Award for customer service for the past three years.

Lady on Computer | Infinity Group
Microsoft Gold Partner | Infinity Group

Some of our recent Not for Profit and Charity clients

Companies | Infinity Group
Man on Computer | Infinity Group
Certifications | Infinity Group

IT Support Services for Charities across the UK

Our large UK Service Desk provides IT Support to many charities across the UK, including Age UK, Prostrate Cancer, Autism Sussex and many Hospices.  Our affordable monthly IT Support contracts adhere to strict SLAs and all include unlimited remote support by our service desk.

Alongside our IT Support we provide a whole host of other services such as IT Consultancy, Unified Communications, IT Infrastructure, Digital Transformation and Mobile Device Management which is why charities and not for profits are attracted to work with us as they can keep all their IT Services with one provider.

 

Customer Service

Service Desk
Performance

1 min

Average call response time

71%

First contact 
fix rate

96%

Customer satisfaction

IT Consultancy for Not for Profits and Charities

Our IT Consultants will work with you to develop and understanding of what technology is required to support your charities activity and fundraising efforts. They’ll then create a strategic roadmap to define and plan how the latest Microsoft technology and Infrastructure will be implemented to enable your charity and also help facilitate the discussions with your leadership team to agree the roadmap for the coming year.

Subsidised Microsoft Office 365 license subscriptions

Microsoft Office 365 is a cloud based subscription software used as a bolt on to Microsoft Office but includes added features for your business such as Skype for Business web conferencing, Exchange Online hosted business email, and additional cloud storage with OneDrive or SharePoint.

Subsidised
Windows 10

Windows 10 is full of great new features that come alive on powerful, modern devices. Many users have made the switch from Windows 7 or 8.1 to 10 for its enhanced security, productivity and compatibility across all devices. The best Windows yet offers a suite of innovative tools to help get things done, fast.

Subsidised
Microsoft Azure

Microsoft Azure is an open, flexible, enterprise level cloud computing platform. Azure’s integrated tools, pre-built templates and managed services make it easier to build and manage enterprise, mobile, web and Internet of Things (IoT) apps faster, using skills your developers already have and technologies you know.

 

Subsidised
Microsoft Sharepoint

Microsoft SharePoint, part of Office 365, is a browser based collaboration and document management platform. SharePoint’s Cloud based servers are well suited to SMEs or for use within larger businesses that are looking to store, track and manage documents or intranets using  powerful SharePoint hub sites.

We would love to hear from you

Our specialist team of consultants look forward to discussing your requirements in more detail and we have three easy ways to get in touch.

Call us: 03303 333 648
Complete our contact form
LiveChat now: via the pop up