IT Support NFP and Charities2021-02-02T17:04:12+00:00
IT SUPPORT FOR NOT FOR PROFITS AND CHARITIES
Since 2001, Infinity Group have provided a wide range of IT Support for not for profit and charity organisations in London and across the UK. We understand the different needs that charities and not for profits have compared to other organisations as well as limited resources, tight budgets and subsidised Microsoft licensing entitlements.
Our commitment to outstanding customer service is reflected in our customer reviews. In 2020, Infinity Group received the Platinum Trusted Service Award for customer service. This is only awarded to businesses who demonstrate consistent customer service for 3 or more years.
Recent Not for Profit and Charity IT Support clients
IT Support Services for Charities
Our large UK Service Desk provides IT Support to many charities across the UK, including Age UK, Prostrate Cancer, Autism Sussex and many Hospices. Our affordable monthly IT Support contracts adhere to strict SLAs and all include unlimited remote support by our service desk.
Our IT Consultants will work with you to develop and understanding of what technology is required to support your charities activity and fundraising efforts. They’ll then create a strategic roadmap to define and plan how the latest Microsoft technology and Infrastructure will be implemented to enable your charity and also help facilitate the discussions with your leadership team to agree the roadmap for the coming year.
Microsoft Office 365 is a cloud based subscription software used as a bolt on to Microsoft Office but includes added features for your business such as Skype for Business web conferencing, Exchange Online hosted business email, and additional cloud storage with OneDrive or SharePoint.
Windows 10 is full of great new features that come alive on powerful, modern devices. Many users have made the switch from Windows 7 or 8.1 to 10 for its enhanced security, productivity and compatibility across all devices. The best Windows yet offers a suite of innovative tools to help get things done, fast.
>> Please get in touch to find out more about subsidised Windows 10.
Microsoft Azure is an open, flexible, enterprise level cloud computing platform. Azure’s integratedtools, pre-built templates and managed services make it easier to build and manage enterprise, mobile, web and Internet of Things (IoT) apps faster, using skills your developers already have and technologies you already know.
Microsoft SharePoint, part of Office 365, is a browser based collaboration and document management platform. SharePoint’s Cloud based servers are well suited to SMEs or for use within larger businesses that are looking to store, track and manage documents or manage of internal communications using the powerful SharePoint Intranet functionality.
Is it easy for you to migrate your IT from another provider?
We have acquired many charities and not for profits from other Managed Service Providers where they have not received the level of service or strategic approach they require. To smooth this migration we have developed a seamless migration process utilising the Cloud and a dedicated project management team. We also have a slick end-user on boarding process to ensure the switch is made easy.
Once you are on board, our team will ensure your business IT Network and IT Infrastructure are optimised and operating efficiently around the clock.