Why are we a leading IT Support company in West Sussex?
Infinity Group are known as one of the leading IT Support companies in West Sussex due to our large client portfolio, industry leading partnerships, award wins, outstanding customer reviews and 98% client retention rate. We are also one of the few IT Support companies in West Sussex to have Microsoft Gold Partner status.
What makes Infinity Group different to other IT Support companies across West Sussex?
Our Standard IT Support Services
As standard and as part of any Managed IT Support contract, we monitor and protect the vital components of your IT Network 24 hours a day, 7 days a week to maintain performance. As a result of this, we reduce downtime, disruption, data loss and can identify and resolve faults much quicker.
Agreed Service Level Agreements (SLA)
Unlimited remote support
Unlimited telephone support
Dedicated technical Account Manager
Quarterly review meetings
Complete Project Management
September 2018 service level performance
Average Response Time
1st Contact Fee Resolution
Customer Retention Rate
Who else do we work for?
We understand that your organisation is unique and which is why, no matter what vertical, our IT Consultants will work with you to a build a bespoke IT Support package that is specific to your businesses requirements and priorities, taking into consideration your future business development plans and growth aspirations.
Since 2002, we have provided IT Support services to businesses all the major verticals including Retail, Finance, Construction, Legal, FMCG, Education, Healthcare and Manufacturing.
Infinity Group have a diverse client base, ranging from SMEs to well established larger businesses and nationally recognised chains across West Sussex. You can find out more detail about the projects we have worked on for these clients by viewing our client case studies.
Contact our West Sussex Office
Call us now: 03303 332 270