computer-icon-menuMANAGED SERVICE PROVIDER (MSP)

Infinity Group based in The Shard, are one of the leading managed service providers  in London. Our managed services include IT Support, IT Consultancy, data backup and a wide range of IT solutions such as the Microsoft product stack which includes Office 365, Dynamics 365, Azure  to Sophos, WatchGuard.We are proud to be the chosen managed service provider for 100’s of businesses across Central and Greater London.

What are the advantages of managed service providers?

If an IT department had to fulfil every one of your business’s IT demands such as: internal networks, software development, disaster recovery, business continuity, cloud storage, software updates and system integration,s it would need plenty of resource and an expensive specialist team. A Managed Service Provider (MSP) such as Infinity Group, bridge the gap between the capacity of a businesses IT department, and the increasing demand for business transformation using specialist technologies.

As Microsoft Gold partners and with a high client retention rate of over 98%, Infinity Group are renowned as one of the most experienced managed service providers in London and our excellent client reviews demonstrate this. Whilst we often provide a remote support service for speed and efficiency, our large network of Engineers located across London ensure they are close by should an on-site emergency visit be required.

Some recent clients

Some of our managed services

Our managed services are completely tailored to the specific needs of our clients’ businesses and can include a combination of:

  • Vendor liaison
  • A dedicated Account Manager
  • Unlimited telephone support
  • Agreed SLAs
  • Proactive security and patch management
  • Product deployment
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July 2017 service level performance

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We provide managed services across the following platforms

Infinity Group - Windows PC

Who else do we work for?

With 15 years experience, we have worked for 100’s clients in London across all the major verticals including Retail, Finance, Construction, Legal, FMCG, Education, Healthcare and Manufacturing.

However, no matter the vertical, we know that no two businesses operate the same way which is why we’ll propose an MSP package specific to you business requirements and taking into consideration your future business development plans.

Contact us

Call us now: 01892 575 675

Floor 24/25,
The Shard,
London Bridge Street,
SE1 9SG

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Our London office

Here are the benefits of our IT support services in London:

  • Microsoft Accredited – we’re proud to be Microsoft Gold Partners
  • 24/7 help desk support – we’re there to help you at the times you need us most
  • Monthly performance review – showing how both us and your IT system is performing
  • UK support desk – you’ll deal directly with our UK based engineers
  • 24 monitoring – we monitor your systems proactively to identify potential faults before they arise
  • Remote support – decreased resolution times with our remote management software
  • Expertise – all our Engineers and Consultants are trained and qualified IT Specialists
  • Added value – no additional call out charges or travel expenses, just an agreed, fixed, hourly rate
  • Customer service – we tailor our Service Level Agreements (SLAs) specifically to your business needs

We offer fast and reliable IT Support across all London boroughs including:

Barking, Barnet, Brent, Bromley, Camden, City of London, Croydon, Ealing, Enfield, Greenwich, Hackney,
Hammersmith and Fulham, Haringey, Harrow, Havering, Hillingdon, Hounslow, Islington,
Kensington and Chelsea, Kingston upon Thames, Lambeth, Lewisham,  Merton, Newham, Redbridge, Richmond upon Thames,  Southwark, Sutton, Tower Hamlets, Waltham Forest, Wandsworth, Westminster and Greater London.

We look forward to discussing your managed service provider requirements in more detail. Call or email us enquiries@infinitygroup.co.uk