What makes Infinity Group different to other Managed Service Providers?
The benefits of a Managed Service Provider
If your internal IT team had to manage and support all your business IT demands such as: supporting your internal IT team, managing Business Applications, Disaster Recovery and Backup, Business Continuity, Cloud storage, software updates and system integrations, a specialist team would need to be recruited.
By outsourcing your Managed IT Services to a Managed Service Provider such as Infinity Group, you can bridge the gap between the capacity of an internal IT Department, and the increasing demand for Digital Transformation using specialist business technologies. Our blog on how to choosing a Managed Service Provider looks at some questions you should be asking a potential provider.
Why choose Infinity Group?
As one of the most experienced Managed Service Providers on the market and as Microsoft Gold partners, Infinity Group have a high client retention rate of over 98% and over 60 specialist IT Consultants within their team.
We have five offices across the UK in London, Sussex, Surrey, and a large IT Support Service Desk as well as a network of Consultants located remotely across the UK which ensures one of our Consultants are close by should an on-site emergency visit be required.
Our Managed Service clients
Since 2001, we have worked with thousands of clients across all the major verticals including Retail, Finance, Construction, Legal, FMCG, Education, Healthcare and Manufacturing. View our case studies for more information.
October 2018 service level performance
Average Response Time
1st Contact Fee Resolution
Customer Retention Rate