What makes Infinity Group different to other Managed Service Providers?
What is a Managed Service Provider? (MSP)
Infinity Group are a full service Managed Service Provider sometimes referred to as a Cloud Service Provider. We proactively manage all our customers IT Infrastructure and end user systems via a monthly subscription and agreed fixed SLAs.
The following services can be included as part of our managed service offering
- Monitoring & Patching
- Monthly Reporting
- Unlimited Remote Support
- Backup and Disaster Recovery
- IT Consultancy
- IT Security Consultancy
What are the benefits of a Managed Service Provider?
If your internal IT team had to manage and support all your business IT demands such as: supporting your internal IT team, managing Business Applications, Disaster Recovery and Backup, Business Continuity, Cloud storage, software updates and system integrations, a specialist team would need to be recruited.
By outsourcing your Managed IT Services to a Managed Service Provider such as Infinity Group, you can bridge the gap between the capacity of an internal IT Department, and the increasing demand for Digital Transformation using specialist business technologies. Our blog on how to choosing a Managed Service Provider looks at some questions you should be asking a potential provider.
IT Security threats circulating businesses more than ever before and the arrival of GDPR on 25th May 2018, a robust IT Security Strategy is paramount for any reputable business. The strongest IT Strategies are built around the pillars of the right combinations of technology, solutions, business applications, services, people as well as processes. We provide a wide range of IT Security services to suit businesses of all sizes which ensures your business is secure and protected around the clock.
Why choose Infinity Group?
As one of the most experienced Managed Service Providers on the market and as Microsoft Gold partners, Infinity Group have a high client retention rate of over 98% and over 60 specialist IT Consultants within their team.
We have six offices across the UK in London, Sussex, Surrey, Kent and Birmingham with a large IT Support Service Desk as well as a network of Consultants located remotely nationwide. This ensures one of our Consultants are close by should an on-site emergency visit be required.
Our Managed Service clients
Since 2001, we have worked with thousands of clients across all the major verticals including Retail, Finance, Construction, Legal, FMCG, Education, Healthcare and Manufacturing. View our case studies for more information.
Current Service Level Performance
Average Response Time
1st Contact Fix Resolution
Customer Retention Rate
Our Kent office
Call us now: 01892 575 675
The Coach House,
Contact our London Office
Call us now: 01892 575 675
The News Building, Shard Quarter,
3 London Bridge, London, SE1 9SG