MANAGED SERVICE PROVIDER

Infinity Group are one of the 200 managed Microsoft Gold Partners and renowned as of the largest Managed Service Providers (MSP) in the UK. We remotely manage IT Infrastructure, IT Networks, Disaster Recovery and Backup as well as Business Applications such as Microsoft SharePoint, Microsoft Office 365, Microsoft 365, Enterprise Mobility +Security, Sophos Intercept X and Azure for 1000’s of companies across the UK.

What makes Infinity Group different to other Managed Service Providers?

Business Telecoms in Sussex | Infinity Group

What is a Managed Service Provider? (MSP)

Infinity Group are a full service Managed Service Provider sometimes referred to as a Cloud Service Provider. We proactively manage all our customers IT Infrastructure and end user systems via a monthly subscription and agreed fixed SLAs.

The following services can be included as part of our managed service offering

  • Monitoring & Patching
  • Monthly Reporting
  • Unlimited Remote Support
  • Backup and Disaster Recovery
  • IT Consultancy
  • IT Security Consultancy
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What are the benefits of a Managed Service Provider?

If your internal IT team had to manage and support all your business IT demands such as: supporting your internal IT team, managing Business Applications, Disaster Recovery and Backup, Business Continuity, Cloud storage, software updates and system integrations, a specialist team would need to be recruited.

By outsourcing your Managed IT Services to a Managed Service Provider such as Infinity Group, you can bridge the gap between the capacity of an internal IT Department, and the increasing demand for Digital Transformation using specialist business technologies. Our blog on how to choosing a Managed Service Provider looks at some questions you should be asking a potential provider.

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GDPR Consultancy in London | Infinity Group

GDPR Consultancy

Microsoft recognise us as an official GDPR Consultancy partner in the UK and we offer GDPR Consultancy for businesses in London.

IT Security threats circulating businesses more than ever before and the arrival of GDPR on 25th May 2018, a robust IT Security Strategy is paramount for any reputable business. The strongest IT Strategies are built around the pillars of the right combinations of technology, solutions, business applications, services, people as well as processes. We provide a wide range of IT Security services to suit businesses of all sizes which ensures your business is secure and protected around the clock.

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Some of our recent clients

Recent Clients | Infinity Group

Why choose Infinity Group?

As one of the most experienced Managed Service Providers on the market and as Microsoft Gold partners, Infinity Group have a high client retention rate of over 98% and over 60 specialist IT Consultants within their team.

We have six offices across the UK in London, Sussex, Surrey, Kent and Birmingham with a large IT Support Service Desk as well as a network of Consultants located remotely nationwide. This ensures one of our Consultants are close by should an on-site emergency visit be required.

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Our Managed Service clients

Since 2001, we have worked with thousands of clients across all the major verticals including Retail, Finance, Construction, Legal, FMCG, Education, Healthcare and Manufacturing. View our case studies for more information.

Our own in-house specialist team of IT Consultants will discuss and propose a Managed IT Service package best suited to your current business needs and  forthcoming aspirations.

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Digital Transformation | Infinity Group

Current Service Level Performance

1 min

Average Response Time

93%

1st Contact Fix Resolution

94%

Customer Retention Rate

96%

Customer Satisfaction

 Our Standard Managed IT Services

IT SECURITY

Network Services
Cloud Backup
Patch Management

POINTS OF CONTACT

Dedicated technical Account Manager
Quarterly review meetings
Agreed SLAs

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Client Case Studies

We have already digitally transformed thousands of businesses in the UK

Our Kent office

Call us now: 01892 575 675

Infinity Group,
The Coach House,
Spencer Mews,
Tunbridge Wells,
Kent,
TN1 2PY

Contact our London Office

Call us now: 01892 575 675

The News Building, Shard Quarter, 
3 London Bridge
LondonSE1 9SG

CONTACT OUR LONDON OFFICE NOW