Microsoft Dynamics 365 Functional Consultant

We are recruiting for both a permanent and contract role. 

Our Dynamics 365 Functional Consultants provide leadership, expertise, delivery and consulting to a variety of large clients across the UK. Working with a specialist team and reporting to the CRM Technical Director, the Functional Consultant’s must understand a client’s problem, propose a viable solution and guide and project manage the implementation of that solution within the client’s environment.

Ideal candidates will possess the following skills:

• Working with client companies to establish the business requirements.
• Scoping the solution by providing a clear, accurate and workable brief and then ensuring this works in practise.
• Devising and delivering appropriate CRM functional solutions to meet client and our requirements.

Customising Microsoft Dynamics 365, including:

• Entities and Relationships, Forms, Views and Charts, Business Rules, Business Process Flows, Workflows

Configuring Microsoft Dynamics 365, including:

• Security Roles, Business Units, Service Management, Templates, Reports, Dashboards
• Managing projects to ensure that delivery is to time and to budget, Liaising with colleagues to specify solution elements that require development.
• Acting as the client liaison point for projects.
• Acting in a consulting role with the client, providing liaison, ongoing communication, managing client expectations and dealing with client issues.
• Undertaking data migration exercises alongside the client.
• Delivering user and administrator training.
• You will be based in our Kent HQ, London Office, visiting our clients sites and may have the flexibility of remote working as and when required.

To apply for this position please send your CV and covering letter FAO: Mark Jones to [email protected] 

We are committed to equal opportunities and we welcome applications from all sections of the community.