What is Microsoft Dynamics 365?

Microsoft Dynamics 365 is a powerful business platform formed of a series of intelligent Cloud based business applications that combine both ERP and CRM functionality.

Microsoft Dynamics 365 replaces Microsoft Dynamics Online and each of the powerful applications have been tailored for specific departments of your business, they all fully integrate with each other enabling you to add additional applications as your business grows.

More importantly, Microsoft Dynamics 365 also fully integrates with Office 365, Skype for Business, SharePoint, Outlook and more enabling a 360 degree view of your business data and documentation.

What applications form Microsoft Dynamics 365?

Dynamics 365
for Sales

Use digital insight to provide customer intelligence whilst maintaining fully personalised customer relationships

Dynamics 365
for Marketing

Unify, manage and track your sales and marketing campaigns using sing Adobe Marketing Cloud and Click Dimensions

Dynamics 365
for Customer Service

Improve customer service by implementing regular touch points ensuring you maintain contact with all customers

Dynamics 365 for
Finance & Operations

Implement data-driven decisions with a comprehensive manufacturing, retail, and financial enterprise solution

Dynamics 365
for Field Service

Manage and enable your field sales team by giving them all the information they need for each job in real time

Dynamics 365
for Customer Insights

Use customer intelligence metrics to boost customer engagement, customer service levels and overall sales performance

Infinity Group | Dynamics 365 customer service hub

Transform your business processes

All the Microsoft Dynamics 365 applications enable you to replace repetitive manual tasks with agile automated business processes. This increases productivity and boosts business efficiency and moves your business towards digital transformation.

Your redefined processes will demonstrate consistency and save your employees time, they will also deliver a better customer experience.

 

Data visibility

Each application enables you to have full visibility of real time performance KPIs. This information can be clearly displayed in the form of a dashboard and by integrating Power BI.

Microsoft Dynamics 365 enables you to easily discover new business insights and make informed data driven decisions to grow your business.

Microsoft UK Data Centre - Infinity Group

Maximum Security

Microsoft Dynamics 365 relies on the Azure Active Directory (AAD) to provide unauthorised access, and enable state of the art encryption enabling you to assign and revoke privileges and have full control of your business data.

In line with GDPR regulations your data is kept safe in the Microsoft Cloud and data remains in the UK at one of the three highly secure UK data centres.

Flexible licensing options and pricing

Microsoft Dynamics 365 is also fully scalable, meaning that instead of paying large subscription fees upfront, Microsoft Dynamics 365 is priced at a monthly subscription as a Software as a Service (SaaS) model. This flexible licensing model means that you are not forced to pay for functionality that you do not require and the licenses can scaled up to ensure you are only paying for what you need, when you need it.

Are you a small business interested in Dynamics? We have developed four new Microsoft Dynamics 365 packages specifically tailored to the needs of SMEs.