Since 2002, we have provided Telecoms Support and Maintenance services for 1000’s of clients all over the UK and we work with all major Telecoms brands.

Whether you are a SME working from a single office, or a multinational working across multi-sites or a call centre, we provide Telecoms Support & Maintenance contracts to suit your specific business needs including inbound solutions.

With Telecoms Consultants located all over the UK & Ireland, we ensure we’re never far away should a site visit be required, however, the majority of our client’s telephone faults can be resolved remotely, saving you valuable time and resource.

Why choose Infinity Group for Telecoms Support?

What does our Telecoms Maintenance service include?

Unlimited remote Service Desk support
Onsite cover for parts and labour

Max. 4 hour call out time on major faults*
Remote diagnostics

Advice line
Software updates


The Telephone Systems we support and maintain


Telecoms Support for SMEs

We understand that the majority of organisations rely on Telecoms as their main communication channel, and that Telecoms faults can have a huge impact on business operations. A Telecoms maintenance SLA gives you added peace of mind that our team of Telecoms Consultants are available quickly to rectify the problem.

Telecoms Support for large businesses

Our Telecoms Consultants have vast amounts of experience in dealing with more complex Telecoms setups especially in the event of a major fault – and because of this, we provide Telecoms Maintenance Service to several mid-market clients across the UK.

Microsoft 365 Business Voice

Microsoft 365 Business Voice is a unified cloud-based telephony system within Microsoft Office 365. The voice calling runs through Microsoft Teams and helps to reduce expenditure by enabling you to remove all legacy on-premise phone systems and replace on-site PBX. It is a cost-saving solution which integrates smoothly into the Microsoft 365 ecosystem and can be accessed from any device.


We look forward to discussing your Telecoms Support and Maintenance requirements in more detail.