Business telecoms support and maintenance services

Infinity Group have provided business telephony support and consultancy across the UK since 2001.

Upgrade your business telephony, improve your customer experience

Since 2002, we have provided Telecoms Support and Maintenance services for 1000’s of clients all over the UK and we work with all major Telecoms brands.

Whether you are a SME working from a single office, or a multinational working across multi-sites or a call centre, we provide Telecoms Support & Maintenance contracts to suit your specific business needs including inbound solutions. With Telecoms Consultants located all over the UK & Ireland, we ensure we’re never far away should a site visit be required, however, the majority of our client’s telephone faults can be resolved remotely, saving you valuable time and resource.
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We support business telephony in SMEs and mid market businesses

We understand that the majority of organisations rely on Telecoms as their main communication channel, and that Telecoms faults can have a huge impact on business operations. A Telecoms maintenance SLA gives you added peace of mind that our team of Telecoms Consultants are available quickly to rectify the problem.

Our Telecoms Consultants have vast amounts of experience in dealing with more complex Telecoms setups especially in the event of a major fault – and because of this, we provide Telecoms Maintenance Service to several mid-market clients across the UK.

The benefits of our business telephony support services

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24 hour Support when necessary

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We support all major Telephony brands

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Full nationwide coverage in the UK

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Access to our large Telecoms Service Desk 

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Easy to understand monthly billing

Microsoft 365 Business Voice

Microsoft 365 Business Voice is a unified cloud-based telephony system within Microsoft Office 365. The voice calling runs through Microsoft Teams and helps to reduce expenditure by enabling you to remove all legacy on-premise phone systems and replace on-site PBX. It is a cost-saving solution which integrates smoothly into the Microsoft 365 ecosystem and can be accessed from any device.

We would love to hear from you

Our specialist team of consultants look forward to discussing your requirements in more detail and we have three easy ways to get in touch.

Call us: 03303 333 648
Complete our contact form
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