Business telephony support in Kent

Infinity Group are a leading provider of business telephony support and maintenance in Kent.

Providing business telephony solutions  across Kent

For the past 20 years we have provided Telecoms Support and Maintenance services for 1000’s of clients across Kent and the South East and we work with all major Telecoms brands.

Whether you are and SME operating from a single office, or across multi-sites or a call centre, we provide telecoms support & maintenance contracts to suit your specific business needs.

With a Head Office in Kent and Telecoms Engineers located all over the county, we ensure we’re never far away should a site visit be required. The majority of our customer’s telephone faults can be resolved remotely, saving you valuable time and resource.

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Telecoms support for large businesses in Kent

We understand that the majority of businesses across Kent rely on telecoms as their main communication channel, and that Telecoms faults can have a huge impact on business operations. A Telecoms Maintenance SLA gives you added peace of mind that our team of Telecoms Engineers are available quickly to rectify the problem.
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Telecoms support for large businesses in Kent

Our Telecoms Engineers have vast amounts of experience in dealing with more complex Telecoms setups especially in the event of a major fault – and because of this we provide Telecoms Maintenance service to several mid-market clients across Kent.
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Emergency Telecoms support in Kent

We offer 24 hour/same day emergency Telecoms Support to organisations across Kent. Although the majority of Telecoms faults can be resolved remotely, we have a team of Telecoms Engineers located all over the county which provide on-premise assistance for our larger clients if necessary.

Customer Service

Service Desk
Performance

5 min

Average call response time

71%

First contact 
fix rate

96%

Customer satisfaction

We would love to hear from you

Our specialist team of consultants look forward to discussing your requirements in more detail and we have three easy ways to get in touch.

Call us: 03303 333 648
Complete our contact form
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