phone-icon-menuBUSINESS TELEPHONE SYSTEMS IN LONDON

From our office in The Shard, we provide award winning, fully managed Telephone Systems and Telecoms Support and Maintenance services for 1000’s of businesses across London. Whether you are a SME working from a single office in the City, or a multinational working across multi-sites or a call centre, we provide Telephone Systems Support & Maintenance contracts to suit your specific business needs and work with all the major brands.

The Telecoms systems we supply and install

Infinity Group - Mitel
Infinity Group - Horizon
Infinity Group - Panasonic

We don’t believe in a ‘one size fits all’ approach when it comes to Telecoms. So, if you are looking to implement a conventional PBX solution, migrate to a Hosted Telecoms solution or explore the opportunities provided by Session Initiation Protocol (SIP), our Telecoms Consultants will advise on the solution that is best suited to your business needs.

Our Telecoms Maintenance services

  • Unlimited Service Desk support
  • Unlimited remote support 
  • Max. 4 hour call out time on major faults*
  • Vendor trained Telecoms Consultants
  • Hardware replacement service*
  • 24 hour Emergency Support if required*
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*dependent on agreed SLA

What telephone systems do we support and maintain?

telephone-maintenance-brands

The types of Telecoms Maintenance & Support we offer

Telecoms Support for SMEs in London

We understand that the majority of organisations across London rely on Telecoms as their main communication channel, and that Telecoms faults can have a huge impact on business operations. A Telecoms maintenance SLA gives you added peace of mind that our team of Telecoms Engineers are available quickly to rectify the problem.

Telecoms Support for large businesses in London

Our Telecoms Consultants have vast amounts of experience in dealing with more complex Telecoms setups especially in the event of a major fault – and because of this we provide Telecoms Maintenance Service to several mid market clients across London.

Emergency Telecoms Support 24/7 across London

We offer 24 hour/same day emergency Telecoms Support to organisations across London. Although the majority of Telecoms faults can be resolved remotely, we have a team of Telecoms Engineers located all over the City to provide on-premise assistance for our larger clients if necessary.

Here are the benefits of our Telecoms support services:


  • Flexible contracts – standard business hours support or 24/7 cover across London
  • UK Service Desk – unlimited telephone and email support from our Consultants
  • Remote system access – inclusive programming and diagnostics
  • Major faults – guaranteed maximum 4 hour response time during working hours
  • Expertise – all engineers are trained and accredited by the leading Telecoms manufacturers
  • System upgrades – we’ll keep your system up to date with the latest software releases
  • Payments – we offer both monthly and annual billing options

Contact us

Call us now: 01892 575 675

Floor 24/25,
The Shard,
London Bridge Street,
SE1 9SG

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Our London office

We offer business Telecoms services to organisations located across all London boroughs including:

Barking, Barnet, Brent, Bromley, Camden, City of London, Croydon, Ealing, Enfield, Greenwich, Hackney,
Hammersmith and Fulham, Haringey, Harrow, Havering, Hillingdon, Hounslow, Islington,
Kensington and Chelsea, Kingston upon Thames, Lambeth, Lewisham,  Merton, Newham, Redbridge, Richmond upon Thames,  Southwark, Sutton, Tower Hamlets, Waltham Forest, Wandsworth, Westminster and Greater London.

We look forward to discussing your business Telecoms requirements in more detail. Call or email us enquiries@infinitygroup.co.uk