phone-icon-menuBUSINESS TELEPHONE SYSTEMS IN SUSSEX

We provide award winning, fully managed telephone systems and telecoms support and maintenance services for 1000’s of businesses across East and West Sussex. Our business telephone systems are perfectly suited to SMEs working from a single office or across multi-sites or a call centre. We work with all the major brands and provide a full range of business telephone systems to suit  your specific business needs..

The telecoms systems we supply and install

Infinity Group - Mitel
Infinity Group - Horizon
Infinity Group - Panasonic

We don’t believe in a ‘one size fits all’ approach when it comes to telecoms. So, if you are looking to implement a conventional PBX solution, migrate to a hosted telecoms solution or explore the opportunities provided by Session Initiation Protocol (SIP), our telecoms consultants will advise on the solution that is best suited to your business needs.

Our telecoms maintenance services

  • Unlimited helpdesk support
  • Unlimited remote support 
  • Max. 4 hour call out time on major faults*
  • Vendor trained Telecoms Engineers
  • Hardware replacement service*
  • 24 hour Emergency Support if required*
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*dependent on agreed SLA

What telephone systems do we support and maintain?

telephone-maintenance-brands

The three types of Telecoms Maintenance & Support we offer

Telecoms Support for SMEs in Sussex

We understand that the majority of businesses in Sussex rely on their business telephone systems as their main communication channel, and that telecoms faults can have a huge impact on business operations. A telecoms maintenance SLA gives you added peace of mind that our Sussex based team of Telecoms Engineers are available quickly to rectify the problem.

Telecoms Support for large businesses in Sussex

Our telecoms engineers have vast amounts of experience in dealing with more complex telecoms setups that larger, mid-market businesses have.

Emergency Telecoms Support 24/7 across Sussex

We offer 24 hour/same day emergency telecoms support to businesses across Sussex Although the majority of telecoms faults can be resolved remotely, we have a team of telecoms Engineers located all over Sussex to provide on-premise assistance for our larger clients if necessary.

Here are the benefits of our Telecoms support services:


  • Flexible contracts – standard business hours support or 24/7 cover across Sussex
  • UK help desk – unlimited telephone and email support from our Engineers
  • Remote system access – inclusive programming and diagnostics
  • Major faults – guaranteed maximum 4 hour response time during working hours
  • Expertise – all engineers are trained and accredited by the leading telecoms manufacturers
  • System upgrades – we’ll keep your system up to date with the latest software releases
  • Payments – we offer both monthly and annual billing options

Contact us

Call us now: 01892 575 675

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Tower Point
44 North Road
Brighton
Sussex
BN1 1YR

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Our Sussex office

We offer fast and reliable IT Support across East and West Sussex including:

Albourne, Angmering, Ardingly, Arundel, Ashington, Ashurst, Balcombe, Barnham, Battle, Bexhill On Sea, Billingshurst, Bognor Regis, Brighton & Hove, Burgess Hill, Chichester, Copthorne, Crawley, Crowborough, Ditchling, East Grinstead, Eastbourne, Forest Row, Gatwick, Goodwood, Hailsham, Haslemere, Hassocks, Hastings, Haywards Heath, Heathfield, Henfield, Hickstead, Horsham, Hurst Green, Hurstpierpoint, Lancing, Lewes, Littlehampton, Midhurst, Newhaven, Patching, Peacehaven, Petworth, Rye, Sayers Common, Seaford, St Leonards, Turners Hill, Uckfield, Worthing.

We look forward to discussing your business telecoms requirements in more detail. Call or email us enquiries@infinitygroup.co.uk