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Infinity Group are delighted to announce that we been awarded the Feefo Platinum Trusted Service award for the second year running. The Feefo Platinum Trusted Service award is an independent seal of excellence that Feefo only awards to a handful of businesses that deliver consistent exceptional experiences over a 12 month period, as rated by their customers.
βCustomer centricity is huge for us as a business and itβs important for us to continue to listen, understand and respond to the ever-changing needs of all our customers. Weβre really chuffed to receive this award from Feefo for the second year in a row because itβs based on the feedback of our honest and loyal customers, who are the most important judges of all. It recognises and rewards all the efforts the business has gone through during an incredibly tough year for everyone.β
Rob Young CEO Infinity Group
Congratulating Rob Young on winning this yearβs award, Steph Heasman, Director of Customer Success at Feefo, commented:
βThe Trusted Service award has always been about recognising companies that are outstanding in customer experience and generate great feedback from happy customers. This year, despite the incredible challenges of a global pandemic, so many companies using Feefo have continued to provide remarkably high levels of service and they deserve a huge amount of credit for what they have achieved.β
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