Infinity Group are one of the leading providers of outsourced IT Support in London. Centrally based at The Shard, our network of Engineers span across the whole city to ensure they are always on hand to make an emergency site visit when required. Whether you are looking to fully outsource your business IT Support or keen to outsource a complex IT project to a specialist provider, we’d be pleased to assist when it comes to your Outsourced IT Support requirements.

Recent IT Support clients

Infinity Group - IT Support Clients

Our outsourced IT Support services

  • Unlimited remote support for all staff
  • Unlimited telephone support
  • Proactive monitoring
  • Proactive security and patch management
  • SLA Response times
  • Vendor liaison
  • Point of contact technical account manager
  • Quarterly review meetings
  • Strategic roadmap
  • Redundant PC recycling program

The Leading London Outsourced IT Support Provider

We work for 1000’s of businesses across London and the South East and have a diverse client base ranging from fast growing start ups, SMEs, to well established larger businesses including well-known national chains.

With over 15 years experience, our large team of IT Support Engineers and Consultants have worked for clients across all the major verticals including Retail, Finance, Construction, Legal, FMCG, Education, Healthcare, Manufacturing and Food.

However, no matter the vertical, we understand that no two businesses operate the same way. This is why we ensure our Outsourced IT Support packages are specifically designed to facilitate each clients IT Support requirements and take into consideration their business development plans for the future.

June 2018 service level performance


The types of Outsourced IT Support we offer

Outsourced IT Support for SMEs

We provide unlimited remote and onsite Outsourced IT Support for SMEs which includes system monitoring and maintenance and performance reviews.

Outsourced IT Support for large businesses

We also work with several mid market businesses with 100+ employees providing Outsourced IT Support Services and IT Consultancy on an ongoing basis.

Emergency IT Support 24/7

We offer 24 hour/same day emergency IT Support to businesses across London. This includes Disaster Recovery and Backup and Virus and Ransomware resolution.

Support in six easy steps

3 reasons to outsource your IT Support

1: Benefit from the expertise of our team of IT Engineers

We have a large team of highly qualified IT Support Engineers across the UK, some are based on the road providing on premise assistance to clients and others offer remote IT support from our 24 hour IT Helpdesk.

2: Reduce your IT costs

Experienced IT professionals are expensive to hire. Outsourcing your IT Support for an affordable fixed monthly fee gives you the expertise of our team of IT Engineers at a fraction of the cost of recruiting your own in-house IT Team. We are partners with the majority of leading industry suppliers including Microsoft (Gold Partner), Sophos, WatchGuard and Dell which enables us to offer discounted products to our customers. It also means our staff are continually trained in the latest technologies.

3: Improve your business security

Our IT Security Engineers can audit and recommend solutions to improve your business security. This includes firewall, malware and virus protection, data protection, BYOD, Disaster Recovery and Backup, Enterprise Mobility Management and more. We save you the worry and ensure you have the added peace of mind that your business is safe and secure and kept up to date with the latest technologies.

 View our other IT Support services

We look forward to discussing your outsourced IT Support requirements in more detail. 

Get in touch now!