Outsourced IT Support Benefits
The Leading Outsourced IT Support Provider
We work for 1000’s of businesses across the UK and have a diverse client base ranging from fast growing start ups, SMEs, to well established larger businesses including well-known national chains.
Since 2002, our large team of IT Support Engineers and Consultants have worked for clients across all the major verticals including Retail, Finance, Construction, Legal, FMCG, Education, Healthcare, Manufacturing and Food.
However, no matter the vertical, we understand that no two businesses operate the same way. This is why we ensure our Outsourced IT Support packages are specifically designed to facilitate each clients IT Support requirements and take into consideration their business development plans for the future.
October 2018 service level performance
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The types of Outsourced IT Support we offer
Outsourced IT Support for SMEs
We provide unlimited remote and onsite Outsourced IT Support for SMEs which includes system monitoring and maintenance and performance reviews.
Outsourced IT Support for large businesses
We also work with several mid-market businesses providing Outsourced IT Support Services and IT Consultancy on an ongoing basis.
Emergency IT Support 24/7
3 reasons to outsource your IT Support
Our Outsourced IT Support services
Dedicated technical Account Manager
Quarterly review meetings
Complete Project Management
Agreed Service Level Agreements (SLA)
Unlimited remote support
Unlimited telephone support