Our outsourced IT support services
- Unlimited remote support for all staff
- Unlimited telephone support
- Proactive monitoring
- Proactive security and patch management
- SLA Response times
- Vendor liaison
- Point of contact technical account manager
- Quarterly review meetings
- Strategic roadmap
- Redundant PC recycling program
The types of Outsourced IT support we offer
3 reasons to outsource your IT Support
1: Benefit from the expertise of our team of IT Engineers
We have a large team of highly qualified IT Support Engineers across the UK, some are based on the road providing on premise assistance to clients and others offer remote IT support from our 24 hour IT Helpdesk.
2: Reduce your IT costs
Experienced IT professionals are expensive to hire. Outsourcing your IT support for an affordable fixed monthly fee gives you the expertise of our team of IT Engineers at a fraction of the cost of recruiting your own in-house IT Team. We are partners with the majority of leading industry suppliers including Microsoft (Gold Partner), Sophos, WatchGuard and Dell which enables us to offer discounted products to our customers. It also means our staff are continually trained in the latest technologies.
3: Improve your business security
Our IT Security Engineers can audit and recommend solutions to improve your business security. This includes firewall, malware and virus protection, data protection, BYOD, Disaster Recovery and Backup, Enterprise Mobility Management and more. We save you the worry and ensure you have the added peace of mind that your business is safe and secure and kept up to date with the latest technologies.