The Microsoft Dynamics 365 partner you need_

Implement your Dynamics 365 platform for long-term business value with one of the UK’s leading Dynamics partners.

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A trusted Dynamics Partner_

At Infinity Group, we treat Dynamics 365 as platform for long‑term business change. Our approach is grounded in bringing together the right platform, the right people and the right partners to deliver outcomes that extend well beyond implementation. So, every solution is aligned to how your organisation operates today, while giving you the flexibility to evolve as your business grows.

We combine deep technical expertise with real‑world experience. As a Microsoft Partner of the Year for Business Central, and as an organisation that uses Dynamics 365 across our own operations, we understand both the technology and the practical realities of making it work day to day.

As a result, we move beyond theory, shaping solutions that are grounded in proven delivery, strong governance and a clear focus on adoption from the outset.

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Our awards_

With these achievements under our belt, we’re more than equipped to guide your business to smarter technology and processes.

Unleash the full power of Microsoft Dynamics 365 with a partner_

 

Manage your pipelines

Closely manage the sales pipeline, monitor leads, opportunities and customer lifetime value as well as your team’s performance.

Personalise your interactions

Personalise future interactions with your customers based on past interactions and identified trends in behaviour.

Retain your customers

Improve customer loyalty, retention and trust by delivering a totally seamless and personalised service.

Enable efficiency

Empower your employees with tools they are familiar with and provide insight to enable maximum efficiency and engagement.

Streamline processes

Refine and automate critical business processes to improve efficiency, customer service and profitability levels across the company.

Integrate with third parties

Integrate with existing or new third party software that you already use, together within the Dynamics 365 platform.

Our specialist Dynamics 365 services_

At Infinity Group, we support the full lifecycle of Dynamics 365, from implementation through to long‑term optimisation. Our PIONEER methodology provides a structured, outcome‑led approach to delivery, ensuring projects are well‑governed, low‑risk and aligned to your business from day one.

And we focus just as much on adoption as delivery. Through tailored training and FastTrack deployment approaches, we help your teams get up and running quickly, with the confidence to use Dynamics 365 effectively in day‑to‑day work.

Beyond go‑live, our ongoing support services acts as an extension of your team – covering support, optimisation and continuous improvement, so your platform keeps delivering value as your business evolves.

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“The expertise and collaborative approach throughout the process meant we were able to streamline operations, reduce manual work and set a strong foundation for future growth.

David Fulker

Head of Business Transformation

What other Dynamics 365 related services do we specialise in?

 

Microsoft Dynamics 365

The complete business solution bringing data, people and operations together – configurable to your bespoke needs.

Business Central

A leading ERP solution, designed to provide an end-to-end view of the business for smart decisions.

Dynamics 365 Copilot

Integrate Copilot with your platform for enhanced automation and faster intelligence.

Power Platform

Expand the capabilities of your Dynamics 365 modules with bespoke apps, automated workflows and reporting.

Microsoft Dynamics Partner FAQs

What is a Microsoft Dynamics partner?

A Microsoft Dynamics partner is accredited by Microsoft to sell, implement and support Dynamics 365 solutions. However, they do more than simply provide licences. They also act as a bridge between Microsoft technology and real business needs, helping organisations apply the platform in a way that delivers practical value.

In practice, a Dynamics partner brings together technical expertise and industry experience to guide organisations through the entire lifecycle of a project. From selecting the right applications and licensing model, to implementation, integration and user adoption, they ensure the solution works technically while fitting how the business operates. As a result, businesses can avoid common pitfalls such as over‑customisation, poor adoption or underutilised functionality.

Importantly, a strong Dynamics partner also provides ongoing support and optimisation. Over time, as the platform evolves and business requirements change, they help organisations adapt, improve and continue to get value from their investment. Therefore, rather than being a one‑off supplier, a Dynamics partner becomes a long‑term strategic partner in driving digital transformation.

What does Microsoft Dynamics integrate with?

Microsoft Dynamics 365 is designed to integrate broadly, both within the Microsoft ecosystem and with third‑party applications, enabling organisations to connect data, automate workflows and create a more unified business environment.

Firstly, it integrates seamlessly with Microsoft tools that many organisations already use. This includes applications such as Outlook for email and calendar sync, Teams for collaboration, SharePoint for document management and Power BI for reporting and analytics. As a result, users can work within familiar tools while accessing real‑time business data, improving productivity and reducing the need to switch between systems.

In addition, Dynamics 365 integrates with other Dynamics applications and the wider Power Platform. For example, organisations can connect Sales, Customer Service, Finance and Project Operations to share data across departments, while tools like Power Automate enable workflow automation and Power Apps allow for low‑code extensions. This creates a connected platform where processes flow more efficiently and data is consistent across the business.

Finally, Dynamics 365 can integrate with a wide range of third‑party systems and services. This includes accounting tools, marketing platforms, customer service software and ecommerce systems such as Shopify or HubSpot. These integrations are typically delivered through APIs, connectors or integration platforms, allowing businesses to link existing systems together and avoid data silos.

What should I look for in a Dynamics 365 partner?

When choosing a Dynamics 365 partner, it’s important to look beyond technical capability and consider how they approach delivery and long‑term value. A strong partner will not only understand the platform, but also how it applies to your industry, processes and goals.

They should be able to guide you across the full lifecycle – from selecting the right applications and licensing model through to implementation, adoption and ongoing optimisation. As a result, the right partner helps reduce risk, accelerate delivery and ensure the platform delivers measurable outcomes, not just functionality.

How much does Microsoft Dynamics cost?

The licencing for Dynamics 365 is per module, so you only pay for what you use. You can visit our licensing page for more details on specific licensing and pricing.

We can advise on the most cost effective licencing configuration depending on your requirements, helping you to get more from your budget.

Do I need a Dynamics 365 partner after implementation?

Yes. In most cases, the role of a Dynamics 365 partner becomes even more important after go‑live. While implementation establishes the foundation, ongoing support, optimisation and adaptation are what ensure the platform continues to deliver value as your business evolves.

Over time, a partner can help you take advantage of new Microsoft features, respond to changing requirements and continuously improve processes. Therefore, working with a Dynamics 365 partner is typically a long‑term relationship.

We would love
to hear from you_

Our specialist team of consultants look forward to discussing your requirements in more detail and we have three easy ways to get in touch.

Call us: 03454504600
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