What is HMS Integration?
HMS Integration refers to the seamless connection between various housing management modules and external systems. Whether you’re managing rent, repairs, compliance, or customer communications, integration ensures that everything works together in real time—avoiding duplication, delays, or data errors.
Benefits_
In housing, disconnected systems create friction for both staff and tenants. Integration delivers:
- A single source of truth across departments
- Reduced admin and fewer manual errors
- Improved tenant experience through joined-up services
- Faster onboarding of new tools or modules
Use cases_
Integrating your Housing Management System unlocks new levels of efficiency and insight:
- Syncing data between rent accounting and tenant portals
- Connecting your repairs solution with contractor systems
- Feeding real-time service status into contact centre dashboards
- Enabling predictive insights through linked Power BI reporting
Key components_
BRIKHousing makes integration straightforward, flexible, and secure:
- Microsoft Dynamics 365: Serves as a unified platform for housing modules.
- Azure Integration Services: Supports scalable API and event-driven architecture.
- Common Data Service (Dataverse): Maintains data consistency across apps.
Explore how our Connected Housing Modules are designed to work together from day one—with integration at the core, not as an afterthought.
