What are property management systems?
Property management systems (PMS) are software platforms designed to help housing providers manage properties, tenants and operational processes efficiently. They centralise data and automate tasks such as rent collection, maintenance scheduling, compliance tracking and tenant communications, reducing administrative workload and improving service delivery.
Benefits of property management systems
- Operational efficiency: Streamlines workflows and reduces manual processes.
- Improved compliance: Ensures housing providers meet regulatory requirements with accurate reporting.
- Enhanced tenant experience: Offers self-service options and faster communication.
Use cases
- Rent accounting: Automating rent calculations, arrears tracking and payment processing.
- Maintenance coordination: Scheduling and tracking repairs and planned maintenance.
- Compliance monitoring: Managing safety certifications and inspections across housing stock.
Key components
- Centralised property data: Stores all property and tenant information in one system.
- Automated workflows: Handles rent, repairs and compliance tasks seamlessly.
- Reporting dashboards: Provides real-time insights for decision-making and audits.
- Integration capabilities: Connects with portals, finance systems and third-party tools.
The BRIK Housing platform is a fully integrated property management system built on Microsoft Dynamics 365 and the Power Platform. It combines modules for rent accounting, repairs, compliance and asset management, giving housing providers a single, unified solution. With automation, real-time reporting and tenant self-service features, BRIK Housing helps organisations improve efficiency, maintain compliance and deliver exceptional service.
