BRIKHousing: Property Sales_

Manage every step of property sales and shared ownership – from first enquiry to completion.

House sticker

What is property sales?

Property sales and shared ownership are vital routes for helping people onto the property ladder, whether through buying a share of a home, staircasing or purchasing outright. For social landlords, managing these processes means handling everything from valuations and advertising to viewings, document production, sales, and ongoing ownership changes.

The BRIKHousing: Property Sales module brings all these elements together in one place. It manages the full journey for shared ownership, private sales, Right to Buy and Right to Acquire, ensuring every step is tracked, compliant and efficient.

By automating and centralising property sales and shared ownership, you can deliver a better experience for buyers and residents, while reducing admin and risk for your team.

Why use the Property Sales module?

The Property Sales module is designed to simplify and automate the complex processes involved in selling properties and managing shared ownership. It keeps you up to date with changing policies, such as repair warranties and gradual staircasing and ensures your team can collaborate effectively across departments.

With integrated marketing, advanced property matching and omni-channel communications, you can engage potential buyers and shared owners in the ways they expect. The module also tracks every interaction, from initial enquiry to sale completion, so nothing falls through the cracks.

Ultimately, this module helps you increase productivity, improve customer satisfaction and make data-driven decisions – all while ensuring compliance and transparency at every stage.

What are the benefits of the Property Sales module?

Automate complex processes: Automate every stage of property sales and shared ownership, reducing manual admin

Increase productivity: Streamline workflows and eliminate redundant tasks for faster, more efficient sales

Improve customer satisfaction: Enhance the experience for buyers and residents with clear, timely communication

Multi-channel communications: Engage with clients via email, SMS, phone and letters – all tracked in one place

Better data visibility: Access real-time insights and KPIs to inform your sales and marketing strategies

Support compliance: Stay up to date with changing policies and ensure every sale is fully documented

Enable collaboration: Bring together all teams involved in the sales process for seamless handovers

Track every step: Monitor progress from first enquiry to completion, including staircasing and after-sales support

How we deploy the solution_

At Infinity Group, we work closely with your team to ensure a smooth, tailored deployment of the Property Sales module. Our housing technology specialists take the time to understand your sales processes, compliance requirements and customer engagement needs, configuring the solution to fit your organisation.

We manage the full implementation process, from initial planning and data migration to integration with your existing systems and comprehensive user training. Our approach is collaborative and transparent, with best practice guidance and on-screen support to help your staff get up to speed quickly.

After launch, you benefit from ongoing support, regular updates and access to our expertise in Microsoft Dynamics 365 and social housing technology. Our goal is to help you deliver a seamless, efficient property sales and shared ownership journey for your residents.

“The BRIKHousing solution goes a long way to meeting our demands of an integrated housing management system and breaking through the silos of departmental operations.

Alex Stephenson

Executive Director (Technology & Transformation), Wales & West Housing Association

What are the key features?

Maintain your housing register: Manage all applicant records and housing registers in one place

Allocations processing: Handle the entire process from application to property matching, viewings and allocation

Waiting lists: Maintain and manage waiting lists based on custom rules and priorities

Matching and shortlisting: Match applicants to properties based on waiting time and suitability 

Other services by Infinity Group_

Infinity offers a wide range of services that complement Core Housing Processes, including:

  • BRIKHousing: The leading modular approach to housing management, built on Microsoft Dynamics 365, enabling housing associations to replace outdated systems with a modern, streamlined solution.
  • Core Housing Processes: Simplify operations, manage resident interactions and centralise communication to provide tenant-first, efficient service
  • Void Management: Efficiently handle void properties by monitoring them, calculating void losses and automating your void management processes.

Frequently asked questions_

What does the Property Sales & Shared Ownership module manage?

It manages the full process for shared ownership, private sales, Right to Buy and Right to Acquire – from initial enquiry and marketing to sale completion and staircasing.

Can the module handle new government policies like repair warranties and gradual staircasing?

Yes, it is designed to support changing policies, including 10-year repair warranties and 1% gradual staircasing models.

Is the module integrated with our website and marketing tools?

Yes, it can be fully integrated with your website, online portals and marketing campaigns for seamless lead management.

What support is available after deployment?

Infinity Group provides ongoing support, regular updates and access to housing technology specialists to ensure your property sales and shared ownership processes remain efficient and compliant.

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We would love
to hear from you_

Our specialist team of consultants look forward to discussing your requirements in more detail and we have three easy ways to get in touch.

Call us: 03454504600
Complete our contact form
Live chat now: Via the pop up


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