Microsoft Dynamics 365 Business Central_

Fuel business growth, encourage smart decisions and improve efficiency across your integral back-office operations with Dynamics 365 Business Central.

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Business Central

What is Dynamics 365 Business Central?

Business Central is a modern ERP platform designed to help organisations manage their core operations within a single, connected system. It supports finance, operations, supply chain, sales, projects and service management, giving businesses a consistent view of performance.

Built on decades of Microsoft ERP innovation and delivered through the cloud on Microsoft Azure, Business Central is designed to scale as organisations grow.

With deep integration across the Microsoft ecosystem and a user experience that feels familiar to existing Microsoft users, it replaces fragmented systems with a single platform that can adapt, evolve and continue to deliver value over time.

 

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“We needed a solution that could address our fragmented data, meet compliance demands and modernise manual processes. With a modern ERP, we’ve gained the control, visibility and traceability required for our business.

David Fulker

Head of Business Transformation

Why choose Dynamics 365 Business Central?

Many organisations reach a point where disconnected finance systems, manual workarounds and inflexible processes start to slow decision‑making and increase risk. Business Central is designed to address these challenges by providing a single, reliable foundation.

It helps reduce reliance on spreadsheets and unsupported processes by centralising data and standardising how work gets done. This improves efficiency across teams, supports more accurate reporting and gives leaders greater confidence.

Crucially, Business Central reduces the risk of outgrowing your ERP. With continuous investment from Microsoft and the ability to adapt as requirements change, you can modernise without facing regular system replacement – providing stability today and flexibility for the future, as part of an ongoing subscription.

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Our awards_

With these achievements under our belt, we’re more than equipped to guide your business to smarter technology and processes.

What are the benefits of Dynamics Business Central?

Streamline your operations: Centralise your core business functions, reducing manual tasks and improving overall efficiency

Leverage real-time data: Access real-time data and analytics to make informed decisions across your business

Enhance financials: Streamline accounting processes, automate tasks and gain better control over your finances 

Optimise your inventory: Built-in intelligence ensures that users can predict the best time to replenish stock

Accelerate sales: Track customer interactions and follow efficient order processes to ensure customer needs are always met

Simplify project management: Manage projects effectively, track progress and allocate resources efficiently 

Highly secure: Benefit from robust security measures to protect your sensitive data and ensure compliance with data privacy regulations 

Tailored to your needs: Adjust the software to your specific business needs through customisations and configurations 

The Infinity Group approach_

As Microsoft’s Partner of the Year 2025 for Dynamics 365 Business Central, we know that successful ERP programmes are built on more than technology alone. Our approach is founded on bringing together the best platforms, the right people and trusted partnerships to create lasting business value, not just a successful go‑live.

We use Business Central within our own organisation, which means our advice is shaped by real‑world experience as well as deep product expertise. Working closely with your teams, we design and implement solutions around how your business actually operates, aligning finance, operations, sales and service on a single platform with clear ownership, streamlined processes and actionable insight.

Our focus is long‑term impact. By combining proven delivery approaches with ongoing optimisation and support, we help ensure your ERP continues to scale with your organisation – improving efficiency, reducing complexity and delivering measurable ROI well beyond implementation.

Business Central key features_

Finance at the core: Gain modules, functions and automations that drive accuracy and across core tasks

ERP: Ensure consistency and control across your back-office functions, from gathering leads to managing sales orders 

AI: Use Copilot across Business Central to complete jobs faster, free up staff capacity and inspire creativity without ever compromising on quality 

Automation: Integrate with leading Microsoft tools to improve automation and create seamless user experiences

Watch our deep dive into Business Central

Business Central is a core solution for leaders looking to fuel lasting digital transformation across their finance function and wider business. In this video, our Business Central Pre-Sales Architect Duncan explores how Business Central’s functionality works to improve business outcomes and meet higher customer expectations for evergreen results.

Dynamics 365 Business Central FAQs_

How much does Business Central cost?

Microsoft offers three different pricing options for Business Central, dependent on your business needs. With each licence, you’ll need to commit to a subscription for a year.

Here’s what you can choose from:

  • Essentials (covering core business needs, including finance, inventory, project management and purchasing) – £61.50 per user, per month
  • Premium (bringing advanced functionality, including enhanced reporting and automated workflows) – £84.60 per user, per month
  • Team Member (providing read-only access to your existing plans) – £6.20 per user, per month

Remember, you’ll need a licence for any person who needs to use Business Central. You can learn more in our licencing guide.

What is an ERP?

Enterprise Resource Planning (ERP) is a software solution designed to integrate and automate various business functions. It serves as a central hub for managing all aspects of a company, from finance and human resources to supply chain management and customer relationship management. 

ERP systems offer numerous benefits, including improved efficiency, reduced errors, better decision-making and enhanced visibility. They help streamline processes, automate repetitive tasks, and provide a comprehensive view of business operations. 

Business Central is a leading ERP system that can provide these benefits to organisations, while allowing leveraging cutting-edge Microsoft technology. 

What is the difference between Dynamics Business Central and a CRM?

Business Central and CRM (Customer Relationship Management) are both important tools for businesses, but they serve different purposes. 

Business Central is a comprehensive Enterprise Resource Planning (ERP) solution that integrates various business functions, including finance, sales, purchasing, inventory and manufacturing. It is a central hub for managing all aspects of a company’s operations. 

CRM, on the other hand, is specifically designed to manage customer interactions and relationships. It focuses on sales, marketing, and customer service activities. 

Although they are separate, Business Central can work alongside your CRM for alignment across your operations. 

What is the difference between Dynamics 365 Business Central and NAV?

Business Central is the modern evolution of NAV. Business Central has a more user-friendly interface, true cloud-based deployment and better interaction with Microsoft’s other products.

What does Business Central integrate with?

Business Central integrates with multiple tools. If you have other Dynamics 365 modules, these can work alongside Business Central to align your operations and improve data visibility.

Business Central also connects to:

  • Microsoft 365: Integrate with Office 365 apps like Outlook, Word, Excel, and Teams for improved collaboration and productivity.
  • Power BI: Create custom dashboards and reports to visualise data and gain valuable insights.
  • Power Apps: Create bespoke apps to extend to functionality of Business Central and streamlines processes even further.
  • Power Automate: Implement automated workflows within your Business Central deployment to save time.
  • Azure: Leverage Azure cloud services for scalability, reliability, and data storage.
    Copilot: Leverage AI-powered guidance to achieve more with less effort.

It will also integrate with third-party CRM systems, payment gateways and accounting systems.

Related resources_

ERP comparison guide: Business Central vs Netsuite, Sage, Xero and more_
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Business Central licensing explained_
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Key takeaways Microsoft Dynamics 365 Business Central offers flexible licensing options tailored to ......

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Infinity Group recognised as winner of 2025 Microsoft Dynamics 365 Business Central Partner of the Year_
AwardsCompany Update

Infinity Group recognised as winner of 2025 Microsoft Dynamics 365 Business Central Partner of the Year_

We’re Microsoft Partner of the Year for Dynamics 365 Business Central! We’re delighted t......

12 Nov 2025 | 3 min read

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