Microsoft Dynamics 365 pricing and licensing_

See the full range of Dynamics 365 pricing options below and find out which is the most cost-effective for you with our expert guidance.

Speak to our licensing experts

Why getting Dynamics 365 licensing right matters_

Dynamics 365 licensing is flexible by design, but that flexibility is also where many organisations struggle. Different applications, user types and usage rights mean it’s easy to over‑license, under‑license or design a model that doesn’t scale as the business grows.

The right licensing approach ensures organisations only pay for what they need today, while retaining the ability to evolve over time. By aligning Dynamics 365 licensing to roles, responsibilities and real usage patterns, you can control cost, support adoption and avoid unnecessary disruption.

Getting it right from the outset lays the foundation for long‑term value, above all. Working with an experienced Dynamics 365 partner navigates complexity, optimises spend and ensures their investment continues to support the business as needs change.

Infinity Group has helped us uncover value we didn’t know existed. Because of this, Dynamics 365 is our platform to disrupt the market.

Dynamics 365 licensing costs_

Dynamics 365 Business Central licensing_

Dynamics 365 Business Central is a modern ERP solution that helps organisations manage finance, operations, sales and service within a single, cloud‑based platform—designed for scalability, visibility and long‑term growth.

Licensing options include:

Dynamics 365 Business Central Essentials (£61.50 per user/month)

  • Core ERP licence for finance and operations management
  • Includes financial management, sales and purchasing, inventory, supply chain, project management and reporting
  • Suitable for most small to mid‑sized organisations

Dynamics 365 Business Central Premium (£84.60 per user/month)

  • Advanced licence that includes everything in Essentials
  • Adds manufacturing and service management capabilities
  • Designed for organisations with more complex operational or service requirements

Dynamics 365 Business Central Team Members (£6.20 per user/month)

  • Low‑cost licence for light use
  • Provides read access, workflow approvals and limited data entry
  • Ideal for extending visibility to wider teams without full ERP licensing

Dynamics 365 Sales licensing

Dynamics 365 Sales supports organisations in managing customer relationships, tracking opportunities and driving more predictable revenue across the sales lifecycle.

Licensing options include:

Dynamics 365 Sales Professional (£50.00 per user/month)

  • Core sales automation functionality
  • Suitable for standard sales processes and opportunity management

Dynamics 365 Sales Enterprise (£80.70 per user/month)

  • Advanced sales capabilities including forecasting, insights and extensibility
  • Designed for more complex sales environments

Dynamics 365 Sales Premium (£115.30 per user/month)

  • Advanced licence that builds on Sales Enterprise with additional AI‑driven intelligence
  • Includes predictive forecasting, pipeline intelligence, relationship analytics and enhanced seller productivity tools

Microsoft Relationship Sales (pricing varies)

  • Combines Dynamics 365 Sales Enterprise with LinkedIn Sales Navigator
  • Designed for relationship‑led selling, enabling sellers to build and maintain stronger customer relationships using LinkedIn insights directly within Dynamics 365

Dynamics 365 Customer Service licensing

Dynamics 365 Customer Service empowers businesses to provide a branded, personalised self-service experience for customers leveraging tools for optimal case management and resolution times.

Licensing options include:

Dynamics 365 Customer Service Professional (£38.40 per user/month)

  • Entry‑level licence for less complex service environments
  • Covers core case management and standard support processes

Dynamics 365 Customer Service Enterprise (£80.70 per user/month)

  • Advanced licence for more complex, configurable service operations
  • Includes enhanced automation, analytics and customer experience capabilities

Dynamics 365 Customer Service Premium (£149.90 per user/month)

  • Advanced license that integrates contact centre and CRM
  • Includes generate AI alongside everything included in Professional and Enterprise