Microsoft Dynamics 365 pricing and licensing_

Licensing options include:

Dynamics 365 Business Central Essentials (£61.50 per user/month)

• Core ERP licence for finance and operations management
• Includes financial management, sales and purchasing, inventory, supply chain, project management and reporting
• Suitable for most small to mid‑sized organisations

Dynamics 365 Business Central Premium (£84.60 per user/month)

• Advanced licence that includes everything in Essentials
• Adds manufacturing and service management capabilities
• Designed for organisations with more complex operational or service requirements

Dynamics 365 Business Central Team Members (£6.20 per user/month)

• Low‑cost licence for light use
• Provides read access, workflow approvals and limited data entry
• Ideal for extending visibility to wider teams without full ERP licensing

Licensing options include:

Dynamics 365 Sales Professional (£50.00 per user/month)

• Core sales automation functionality
• Suitable for standard sales processes and opportunity management

Dynamics 365 Sales Enterprise (£80.70 per user/month)

• Advanced sales capabilities including forecasting, insights and extensibility
• Designed for more complex sales environments

Licensing options include:

Dynamics 365 Field Service (£80.70 per user/month)

• Full field service licence for managing end‑to‑end service delivery
• Includes work order management, resource scheduling, asset management and mobile workforce capabilities
• Supports advanced scenarios such as preventative maintenance and service contracts

Dynamics 365 Field Service Contractor (£38.40 per user/month)

• Lower‑cost licence designed for external or contract field engineers
• Provides limited access for dispatch, work orders and basic service execution
• Ideal for organisations using a blended workforce of employees and subcontractors

Licensing options include:

Dynamics 365 Customer Insights – Data (£1,307.20 per tenant/month)

• Customer Data Platform (CDP) for unifying customer data from multiple sources
• Creates a single, real‑time customer profile across marketing, sales and service
• Includes identity resolution, segmentation and analytics
• Designed for organisations looking to improve insight, reporting and data‑driven decision‑making

Dynamics 365 Customer Insights – Journeys (£1,307 per tenant/month)

• Customer journey orchestration and marketing automation platform
• Enables personalised, multi‑channel journeys across email, events, SMS and digital touchpoints
• Includes campaign management, lead nurturing and marketing performance analytics
• Licensed per tenant, not per user, making it suitable for broader marketing teams

Licensing options include:

Dynamics 365 Project Operations (£103.80 per user/month)

• Full project lifecycle coverage including planning, resourcing, time and expense, and project financials
• Pricing may vary depending on role and configuration

Dynamics 365 Human Resources (£103.80 per user/month)

• Full HR management licence for managing core people operations
• Includes employee information management, leave and absence tracking, benefits, compliance and workforce analytics
• Designed for HR teams responsible for policy, administration and employee experience

Dynamics 365 Human Resources – Self Service (£3.10 per user/month)

• Low‑cost licence for employee and manager self‑service
• Enables users to update personal details, submit leave requests and manage basic HR tasks
• Commonly used to extend access across the wider organisation without full HR licensing

Licensing options include:

Dynamics 365 Finance (£161.50 per user/month)

• Core financial management licence
• Includes general ledger, accounts payable and receivable, budgeting, cash and credit management, fixed assets and financial reporting
• Designed for organisations requiring a robust, scalable financial platform

Dynamics 365 Finance Premium (£230.70 per user/month)

• Advanced finance licence with enhanced business performance management capabilities
• Includes advanced planning, analytics and decision‑support tools
• Intended for organisations with complex financial operations and planning requirements – for example, large enterprises

Licensing options include:

Dynamics 365 Supply Chain Management (£161.50 per user/month)

Attach licences (sometimes referred to as “subsequent app licences”)

Attach licences are discounted licences available to users who already have a qualifying base licence. They are designed for people who work across multiple business functions — for example, someone who needs access to both Sales and Customer Service, or Finance and Supply Chain Management. Instead of paying for two full licences, attach licences allow organisations to extend access more cost‑effectively while remaining compliant with Microsoft licensing rules.

Team Members licences

Team Members licences are intended for users who need lightweight access rather than full application capability. These users typically consume information, update basic records or perform simple tasks such as approvals, time entry or viewing reports.
This licence type allows organisations to extend Dynamics 365 access across wider teams without giving (or paying for) full functional access that isn’t required.

Team Members licences also have clearly defined use rights and limitations, which must be considered carefully when assigning roles.

Role‑based, device and activity access

For certain enterprise scenarios – for example, Finance and Supply Chain Management — Microsoft also supports role‑based or activity‑based access models. These are designed for users who perform specific, task‑driven activities (for example, shop‑floor or operational roles) rather than full transactional work.

In some environments, device‑based licences may also be used where multiple users share a single physical device. All in all, these licensing models are more prescriptive and depend heavily on role design and security configuration.