Modern Work_

Evolve your business for the needs of the modern workplace and master consistent communication, collaboration and productivity.

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What is Modern Work?

Modern Work addresses the changing needs of business and their teams as the outside world evolves. It focuses on solutions that enable your staff to continue to work effectively, while meeting new challenges and ways of working.

In today’s world, your business needs technology that brings flexibility and agility while promoting productivity and collaboration. These tools need to unite teams, even when they’re working apart.

By leveraging the right solutions, you can empower your teams to perform their best every day and keep your business running smoothly, even when new obstacles come your way.

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Infinity Group in stats_

We drive real results and keep our clients happy.

97.3 %

satisfaction rate

98.7 %

customer retention rate

76 %

SLA adherence

Why do you need Modern Work solutions?

By providing employees with the tools they need to work effectively in the modern workplace, businesses can streamline processes, reduce costs and increase output. They also open your workplace to leading technology and innovation, making it easier to respond to market trends or emerging challenges.

For most businesses, this means adjusting to hybrid work environments while keeping teams connected. Cloud-based applications and collaboration tools can enable teams to work together seamlessly, regardless of their location.

Finally, employing modern solutions makes your staff happier. By improving communication and flexibility, you can reduce the chances of burn-out or low retention rates, instead allowing your employees to work without barriers.

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Our awards_

With these under our belt, we’re more than qualified to manage your cloud and infrastructure.

The benefits of Modern Work solutions_

Increase productivity: Streamline processes, reduce manual tasks and provide employees with the tools they need to work efficiently

Improve collaboration: Facilitate seamless communication and collaboration among team members, regardless of their location

Enhance flexibility: Allow your employees to work when and wherever suits them, whilst still ensuring their jobs get done

Reduce costs: By improving productivity and connectivity, your teams can do more, allowing you to reduce costs and get greater ROI

Improve decision-making: Automation and AI tools can provide valuable insights and data to support data analysis and decision-making

Enhance customer service: Get faster response times and better customer experiences through automated, omnichannel tools that meet changing expectations

Retain talent: By offering a modern, tech-enabled workplace, you can attract and retain top talent in the competitive job market

Improve business resilience: Adapt swiftly to changing market conditions and disruptions, to retain your competitive edge as the world changes

What Infinity Group can do to help?

Deploying Modern Work solutions successfully means deeply understanding your business needs, with an emphasis on creating the foundations for future success.

When you work with Infinity Group, we’ll dedicate time to identifying your bespoke needs. This begins with a comprehensive assessment of your current IT infrastructure, business goals and workforce requirements. This enables us to find the most valuable tools that progress you towards your business vision.

We’ll guide you through implementation, from configuring your solution and migrating data smoothly to integrating it in your infrastructure and training employees. We’ll also make sure your new systems are locked down with optimal security controls in place to protect sensitive data.

Additionally, ongoing support and maintenance are offered to address any issues and ensure the client continues to benefit from the Modern Work suite. This eases the burden of managing your Modern Work solutions and ensure you benefit from continual optimisation and maximised value.

The expertise and collaborative approach throughout the process meant we were able to streamline operations, reduce manual work and set a strong foundation for future growth.

Our Modern Work services_

 

Microsoft Modern Workplace:

Transform how your teams work with secure, collaborative tools and cloud solutions designed for productivity anywhere.

Microsoft 365:

A complete suite of apps and services—Word, Excel, Teams, and more—empowering your business to work smarter and faster.

Microsoft 365 migrations:

Seamless migration to Microsoft 365 with minimal disruption, ensuring data integrity and user adoption.

Microsoft 365 backup:

Secure, automated backup for your Microsoft 365 data, ensuring quick recovery and business continuity in case of accidental deletion, corruption or cyber incidents.

Microsoft Teams:

Your hub for teamwork, with chat, meetings, calls and collaboration all in one secure platform.

Microsoft SharePoint:

Secure document management and collaboration platform for sharing, organising and accessing content across your organisation.

Contact Centre:

Deliver exceptional customer experiences with integrated voice, chat and digital channels powered by Microsoft technology.

Microsoft Modern Desktop:

Upgrade to a secure, modern desktop experience with Windows 11 and Microsoft’s latest productivity tools.

Modern Work FAQs_

What are the challenges of modern working?

One significant hurdle for businesses currently is maintaining a strong company culture in a remote or hybrid work environment. Traditional office settings often foster a sense of community and shared values through informal interactions and shared spaces. Remote work can make it difficult to replicate these elements, leading to feelings of isolation and a weakened sense of belonging. Staff can also find it harder to withdraw from work when at home, resulting in burn-out.

Communication also becomes harder when people are not physically in the same room. If left unaddressed, this can lead to working silos, lack of visibility and declining productivity and teamwork.

Additionally, ensuring data security in a remote work environment is a complex issue. With employees accessing sensitive information from various devices and locations, there is an increased risk of data breaches and cyberattacks. Protecting confidential data while maintaining productivity and flexibility requires robust security measures and ongoing employee training.

What solutions fall under ‘Modern Work’?

Modern Work comprises many solutions, designed to make it easier to address current working environments and improve performance. These include:

  • Communications platforms that permit video calling and messaging
  • Cloud storage solutions to safely share files and data among team members
  • Intranet and networking platforms for knowledge sharing and staff socialising
  • Project management tools for collaboration and progress monitoring
  • Mobile devices and apps that can be accessed by staff from anywhere
  • Security software that protects networks and devices across various locations
  • Automated and AI solutions that reduce manual tasks and drive productivity

What is the role of the Microsoft Modern Workplace?

Microsoft Modern Workplace is a comprehensive suite of tools and services designed to empower organisations to adapt to the changing needs of today’s workforce. It offers a flexible and collaborative work environment that enables employees to work effectively from anywhere, anytime. It also provides many solutions that addresses the emerging needs of modern workplaces.

By leveraging these solutions, businesses can create an environment that is secure, productive and collaborative. Microsoft Modern Workplace helps businesses to improve employee productivity, enhance collaboration, improve security, reduce costs and adapt to change.

My staff don’t work remotely – do I need Modern Work solutions?

Yes, even if your staff do not work remotely, modern work solutions can still benefit your business. While often associated with remote work, these solutions offer a range of advantages that can enhance productivity and efficiency in any workplace:

  • Improved collaboration: Tools like Microsoft Teams can streamline communication and foster teamwork, even if employees are in the same office.
  • Enhanced productivity: Cloud-based applications, project management software and automation tools can help employees work more efficiently and effectively, regardless of their location.
  • Increased flexibility: Even if your staff primarily works on-site, modern work solutions can enable flexible work arrangements, such as remote work for occasional meetings or projects.
  • Improved security: Robust security measures built into modern work solutions can help protect your business’s data and prevent cyber threats.
  • Future-proofing your business: Adopting modern work solutions can help your business stay competitive and prepared for future changes in the workplace, such as increased remote work or hybrid models.

How do businesses evolve to modern working practices?

Businesses must continually adapt to future changes in working life to remain competitive and relevant. This involves staying informed about emerging trends and technologies, investing in employee development and fostering a culture of innovation and adaptability.

One key area of adaptation is embracing technological advancements. This includes adopting new software and tools that can streamline processes, improve communication and enhance productivity. This means embracing Modern Work solutions.

Additionally, businesses should invest in training employees to use these technologies effectively, ensuring that they have the skills needed to succeed in the future of work.

Another important aspect of adapting to future changes is fostering a culture of innovation and adaptability. This means encouraging employees to think creatively, take risks and embrace new ideas. By creating a workplace where innovation is valued and rewarded, businesses can better position themselves to respond to challenges and opportunities that arise.

Related resources_

What is the Microsoft Modern Workplace and why do businesses need it?
Microsoft 365

What is the Microsoft Modern Workplace and why do businesses need it?

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