Development & Light: Crafting secure foundations for growth_

Key takeaways_

• Development & Light had grown organically from two founders to a five-person consultancy, but its IT setup had become increasingly ad hoc as the business scaled.
• As they grew, it highlighted the need for stronger security, more structured IT processes and a trusted partner who could take on the heavy lifting.
• Infinity Group helped create a clearer, more secure IT foundation through an audit-led approach, proactive support, user training and ongoing guidance.

The challenge_

Before working with Infinity Group, Development & Light’s IT environment had grown organically alongside the business. With no internal IT specialists, systems and processes had been managed in a practical but informal way, with the team relying on quick fixes as needs arose.

That approach became harder to sustain as the business grew. Different team members had different IT footprints, including varied account setups, devices and previous quick-fix solutions. This created complexity and made it harder to maintain a consistent, secure environment across the business.

As the business evolved, the team recognised that what had worked during the start-up phase would not necessarily support its next stage of growth. They wanted greater confidence in their security posture, more consistency across users and devices, and a trusted partner who could provide both day-to-day support and strategic guidance. The goal was not simply to fix problems as they arose, but to create a secure, scalable IT foundation that would enable the business to grow with confidence.

The solution_

Infinity Group began by taking a broader view of Development & Light’s existing IT setup. Rather than simply providing reactive support when issues appeared, Infinity reviewed the business’s hardware, software, internal processes and working practices to understand where improvements were needed.

This audit-led approach helped create a more connected, secure and growth-ready IT foundation. For Development & Light, the value was in having a clear proposition: a fixed, subscription-based model, defined costs and a joined-up plan for improving the business’s infrastructure.

Infinity also supported the transition through training, onboarding and practical guidance. The team received concise, useful security training, helping employees understand key do’s and don’ts, common pitfalls and how to work more securely day to day.

Outcomes and benefits_

• Created a stronger IT foundation for growth, moving away from ad hoc processes towards a more structured, secure setup.
• Improved confidence in cyber security, with Development & Light feeling “100%” more secure and reporting no repeat incidents since working with Infinity.
• Made support faster and easier to access, with responsive ticket handling helping the team stay productive when issues arise.
• Provided clearer cost control, with a subscription-based model that made it easier to understand what the business would receive and how much it would cost.
• Opened up future innovation opportunities, including potential projects around automation, AI, business development, marketing and process improvement.