BRIKHousing: Allocations_

What are allocations?

Allocations is the process of managing waiting lists, matching applicants to available properties and ensuring homes are let in line with your organisation’s policies and local allocations schemes. For social landlords, this means balancing high demand, diverse applicant needs and regulatory requirements – all while supporting those at risk of homelessness.

The BRIKHousing: Allocations module brings every aspect of the allocations process into one place. It manages housing registers, applications, waiting lists, mutual exchanges, nominations, and even temporary accommodation. The module also supports housing advice and homeless enquiries, giving you a complete toolkit for fair and efficient allocations.

By automating and centralising allocations, you can reduce manual admin, improve transparency, and ensure every property is matched to the right resident as quickly as possible.

How we deploy the solution_

At Infinity Group, we work closely with your team to ensure a smooth, tailored deployment of the Allocations module. Our housing technology specialists take the time to understand your allocations policies, applicant profiles and operational challenges, configuring the solution to fit your organisation’s needs.

We manage the full implementation process, from initial planning and data migration to integration with your existing systems and comprehensive user training. Our approach is collaborative and transparent, with best practice guidance and on-screen support to help your staff get up to speed quickly.

After launch, you benefit from ongoing support, regular updates, and access to our expertise in Microsoft Dynamics 365 and social housing technology. Our goal is to help you deliver a fair, efficient allocations process that puts residents first.

Other services by Infinity Group_

Infinity offers a wide range of services that complement Core Housing Processes, including:

• BRIKHousing: The leading modular approach to housing management, built on Microsoft Dynamics 365, enabling housing associations to replace outdated systems with a modern, streamlined solution.
• Core Housing Processes: Simplify operations, manage resident interactions and centralise communication to provide tenant-first, efficient service
• Void Management: Efficiently handle void properties by monitoring them, calculating void losses and automating your void management processes.