For the love of SMB_

We have years of experience supporting small and medium-sized businesses overcome modern challenges, increase agility and embrace technology to differentiate from the crowd. 

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We understand SMB challenges_ 

SMBs are facing a multitude of modern challenges that threaten their survival and growth. This includes adapting to a rapidly evolving technological landscape. While this technology offers numerous opportunities for increased efficiency and customer engagement, it also presents a steep learning curve and significant financial investment. SMBs must constantly adapt to new software solutions, cyber security threats and digital marketing strategies to remain competitive. 

This is exacerbated by the increasing difficulty in attracting and retaining skilled talent. In today’s competitive job market, smaller businesses often struggle to offer the same compensation packages, benefits and career advancement opportunities as larger corporations. This talent shortage can hinder growth, productivity and make it more difficult to embrace innovation. 

With a backdrop of economic uncertainty and fluctuating market conditions, SMBs must develop robust strategies, build efficient processes and find ways to remain agile. Fortunately, we know the technology that can help. 

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Our awards_

With these under our belt, we’re more than qualified to level up your business.

Technology for SMB_ 

We’re experts in innovative, accessible solutions that drive SMB efficiency and performance. This includes understanding how to appropriately embed AI, automation and other key technologies, with an emphasis on delivering valuable change and maximising ROI. 

We’re accredited across the Microsoft ecosystem, so we know which tools will align with your SMB needs.

Dynamics 365: A productivity suite, with modules tailored for core business areas, enabling you to build a custom, integrated system that streamlines processes 

Microsoft 365: A suite of tools to empower collaborative working and productivity, covering email, virtual meetings, data sharing and real-time communication 

Power Platform: An easy-to-use platform for custom apps, workflows and websites, making innovation and development accessible on a budget 

Copilot: Introducing the power of AI into your business to reclaim time, boost efficiency and make the most of this leading trend 

Accelerate deployment with a fixed price, fixed outcome solution 

We offer fixed price, fixed outcome packages specifically build for SMBs, helping you to deploy the applications you need rapidly. Our packages cover the Dynamics 365 suite. 

These packages utilise predefined best practices and standardised processes, which can enhance the overall quality and consistency of the deployment. This ensures you receive a reliable, on-time solution with minimal customisation for easier long-term maintenance. 

With a fixed price, you also gain predictable costs and clear deliverables. This facilities easier budget management and resource allocation, backed by our support to ensure the project runs smoothly and you realise faster ROI. 

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“We’ve not just seen a vague improvement; there are real business problems that have been solved.

Debbie Chun

Chief Information Officer

How else do we help SMBs? 

We know that SMBs have countless priorities they need to juggle. Our services aim to ease the burden, enabling you to reach your goals without increasing the effort. This starts by helping you find the ideal solutions for the challenges you’re facing. We conduct specialised assessment to scope out your needs, uncover opportunities for value and craft sensible roadmaps to enacting change within your operations. 

This support continues into our projects, where we’ll spend time building relationships with key stakeholders and guiding you through the technical implementation of new solutions. These enables us to navigate a smooth transition that generates faster results, brings users in line and makes even complex technology accessible.  We can also provide training to allow your users to get the most value out of the system and empowering you to manage it long-term. 

On top of this, we can ease the day-to-day burden of running effective operations. We offer fully managed IT services, alleviating the cost and effort associated with IT management. We also offer robust cyber security packages to help you protect your business against rising threats, like data loss and fraud, without you need to invest in internal resource. 

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Our SMB service areas_

Microsoft implementation: Identify the right Microsoft tools for your needs, licensed and customised specifically for your business

Project management: We’ll guide you from the initial scoping and design of your project up until roll-out and beyond

IT outsourcing: Place your IT management in the hands of certified experts and improve cost-efficiencies and resource strain

Cyber security: Access insights and simple solutions to minimise cyber risk and keep your data safe 

SMB FAQs_

What is Microsoft 365, and how can it benefit my SMB?

Microsoft 365 is a cloud-based productivity suite that empowers businesses of all sizes to work smarter and more efficiently. It offers a comprehensive suite of tools, including: 

  • Email and calendar: Exchange Online provides reliable and secure email, calendar and contact management. 
  • Word, Excel, PowerPoint: Familiar Office apps, accessible from anywhere, with real-time collaboration features. 
  • OneDrive: Cloud storage for easy file sharing and access. 
  • Teams: A versatile collaboration platform for team chats, video meetings, and file sharing. 
  • Security and compliance: Advanced security features to protect your sensitive data. 

By adopting Microsoft 365, your SMB can streamline workflows, improve collaboration, reduce costs, enable remote work and boost employee productivity. 

What are managed IT services, and why should my SMB consider it?

Managed IT Services is a comprehensive approach to IT management that outsources day-to-day IT operations to a specialised provider. By partnering with a Managed Service Provider (MSP), your SMB can: 

  • Reduce IT costs: Lower IT expenses by outsourcing IT tasks and optimizing resource allocation. 
  • Enhance security: Benefit from proactive security measures and threat monitoring. 
  • Improve uptime: Minimize downtime with 24/7 monitoring and rapid response to IT issues. 
  • Boost productivity: Focus on core business activities while IT professionals handle technical tasks. 
  • Access expertise: Gain access to skilled IT experts who can provide strategic guidance and support. 

How can you help me with cyber security?

Cyber security is a top concern for businesses of all sizes. As a Microsoft and Managed Services Partner, we offer a range of cyber security solutions to protect your SMB: 

  • Threat detection and response: Advanced threat detection tools to identify and respond to cyberattacks. 
  • Endpoint protection: Secure your devices with robust endpoint security solutions. 
  • Email security: Protect your email from phishing attacks, spam and malware. 
  • Backup and disaster recovery: Implement reliable backup and recovery strategies to minimise data loss. 
  • Security awareness training: Educate your employees about cybersecurity best practices. 

How can you help me with cloud migration?

Cloud migration can be a complex process, but with the right expertise, it can be seamless and beneficial. We can help you migrate your business to the cloud by: 

  • Assessing your needs: Evaluating your current IT infrastructure and identifying your cloud migration goals. 
  • Planning and strategy: Developing a comprehensive migration plan to minimise downtime and disruption. 
  • Data migration: Safely and efficiently migrating your data to the cloud. 
  • Configuration and setup: Configuring cloud services to meet your specific requirements. 
  • Testing and optimisation: Thoroughly testing your cloud environment and optimising performance. 

How can you help me with IT support?

Our IT support services are designed to keep your business running smoothly. We offer: 

  • 24/7 help desk support: Prompt and efficient technical assistance. 
  • Remote monitoring and management: Proactive monitoring of your IT systems to identify and resolve issues before they impact your business. 
  • IT consulting: Strategic IT advice to help you make informed decisions. 

By partnering with us, your SMB can benefit from expert IT support, enhanced security, and improved productivity. 

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Our specialist team of consultants look forward to discussing your requirements in more detail and we have three easy ways to get in touch.

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