BRIKHousing: Planned Maintenance_

Take control of planned works, reduce costs and keep your housing stock in top condition.

What is planned maintenance?

Planned maintenance is the proactive management of cyclical works, servicing and capital improvement programmes across your housing stock. For social landlords, it’s essential for controlling costs, maintaining property standards and ensuring compliance in the face of rising inflation and ageing assets.

The BRIKHousing: Planned Maintenance module gives you total control over every aspect of planned works. From tracking contractor costs and progress to managing cyclical repairs and major upgrades, the module centralises all your data and processes in one place. It’s built to integrate seamlessly with Microsoft Dynamics 365 or Power Platform, providing a robust, flexible solution for any housing provider.

By streamlining planned maintenance, you can reduce manual admin, improve visibility and make smarter, data-driven decisions that benefit both your organisation and your residents.

Person fixing a light on the ceiling

Why use the Planned Maintenance module?

The Planned Maintenance module is designed to help social landlords tackle the challenges of ageing stock, rising costs and increasing compliance demands. It automates and simplifies the management of planned works, so you can focus on delivering value for money and high-quality homes.

With real-time insights into costs, progress and future needs, you’ll always have a clear picture of your maintenance programme. The module supports everything from cyclical repairs to capital improvements, helping you plan ahead, avoid surprises and keep your properties in great shape.

Ultimately, it empowers your team to work more efficiently, reduce errors and deliver better outcomes for residents — all while keeping budgets under control.

What are the benefits of the Planned Maintenance module?

Increase productivity: Streamline processes and eliminate redundant tasks to boost efficiency

Centralise data: Keep all planned maintenance information in one place for better visibility and control

Improve decision-making: Access real-time insights and KPIs to inform your maintenance strategy

Enhance compliance: Optimise workflows to reduce errors and improve regulatory compliance

Boost performance: Improve accuracy, service delivery and overall business performance

Reduce costs: Gain better oversight of contractor spend and maintenance budgets

Plan for the future: Forecast costs and needs for the next 30 years with confidence

Support sustainability: Maintain your properties proactively to prevent costly repairs and improve resident satisfaction

How we deploy_

At Infinity Group, we work closely with your team to ensure a smooth, tailored deployment of the Planned Maintenance module. Our housing technology experts take the time to understand your current processes, challenges and goals, configuring the solution to fit your organisation’s needs.

We manage the full implementation process, from initial planning and data migration to integration with your existing systems and comprehensive user training. Our approach is collaborative and transparent, with best practice guidance and on-screen support to help your staff get up to speed quickly.

After launch, you benefit from ongoing support, regular updates and access to our expertise in Microsoft Dynamics 365 and social housing technology. Our goal is to help you deliver a proactive, efficient planned maintenance programme that stands the test of time.

“By automating and refining the certification process through AI, we have achieved notable efficiency gains, setting a benchmark for leveraging BRIK Housing’s knowledge of cutting-edge technology.

Alex Lawless

Assistant Director of Technology and Innovation, North Star Housing

Key features_

Planned and major works tracking: Track and manage all planned and major programmes, identifying when components need replacement

Cyclical repairs management: Manage and track recurring repairs simply and effectively

Stock condition surveys: Automatically generate and link surveys to properties for accurate long-term forecasting

Property and people warnings: Configure custom alerts for any tenant or property relevant to planned works

Other services by Infinity Group_

  • BRIKHousing: BRIKHousing is the premier modular approach to housing management, based on Microsoft Dynamics 365, allowing housing organisations to replace legacy systems with a modern, streamlined solution
  • Core Housing Processes: Simplify operations, manage resident interactions and centralise communication to provide tenant-first, efficient service
  • Asset Management: Support and manage the entire lifecycle of assets and components within your housing organisation.

Frequently asked questions_

What is planned maintenance in social housing?

Planned maintenance refers to scheduled works, cyclical repairs and capital improvements designed to keep housing stock in good condition and compliant with regulations.

How does the module help manage contractor costs?

The module tracks contractor spend and progress metrics, giving you full visibility and control over your maintenance budgets.

Can the module handle cyclical repairs and major works?

Yes, it covers all aspects of planned maintenance, from recurring repairs to large-scale improvement programmes.

How does the module support compliance?

It automates compliance checks, stores relevant documentation and provides alerts for issues like asbestos, helping you stay on top of regulatory requirements.

What kind of reporting is available?

You’ll have access to real-time dashboards, detailed reports and trend analysis to inform your maintenance strategy and demonstrate performance.

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to hear from you_

Our specialist team of consultants look forward to discussing your requirements in more detail and we have three easy ways to get in touch.

Call us: 03454504600
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