MICROSOFT 365 BUSINESS VOICE

New for 2019, within your existing Microsoft Office 365 subscription you can now add a Unified Communications as a Service (UCaaS) solution known as Microsoft 365 Business Voice.

What is Microsoft 365 Business Voice?

Microsoft 365 Business Voice is a cost effective cloud-based telephony solution that can be accessed from any device and fully integrates into Microsoft Office 365. It’s next generation calling features enable businesses to unify their communications, replace on-premise PBX and integrates seamlessly within the Microsoft 365 ecosystem.

Microsoft 365 Business Voice combines calling, chat, file sharing, calendar and meetings within in a single application called Microsoft Teams. The Microsoft Teams application provides a familiar Office 365 experience to end users and was recently recognised by both Gartner and Forrester as the leading player in the UCaaS landscape.

Microsoft 365 Business Voice Benefits

What does Microsoft Business Voice include

Microsoft 365 Business Voice includes:

  • 1200 minutes of domestic calling (UK Local, National & Mobile)
  • 600 minutes of International calls per user (£9 per user add on)
  • Cloud-based phone system with advanced features including call transfer, multi-level auto attendants, and call queues.
  • Built-in redundancy and load balancing with a 99.9% uptime guarantee via the Microsoft Cloud
  • Dial-in audio conferencing for up to 250 people per meeting.
  • Call from anywhere, on any device through the Microsoft Teams app on desktop, mobile, web, and desk phones.
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What licenses do you need to activate Microsoft Business Voice?

Business Voice can be added to existing Office 365 or Microsoft 365 subscriptions that include Microsoft Teams; qualifying plans include Office 365 Business Essentials, Business Premium, E1, E3, A3, or A3; Microsoft 365 Business, E3, or A3 for up to 300 users. You cannot purchase Microsoft Business Voice without an existing Office 365 or Microsoft 365 subscription.

Microsoft 365 Business Voice includes the phone system, audio conferencing and domestic calling with international calling available as an add on.

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Microsoft 365 license type | Infinity Group

Microsoft Teams Benefits

You can discover more about all the benefits of Microsoft Teams by visiting our dedicated Microsoft Teams web page.

Here is a summary of the inclusive benefits;

  • Microsoft Teams enables you to connect your Outlook contacts and calendar, you can also collaborate with colleagues during calls and Teams meetings using Word, Excel, and PowerPoint.
  • You can conveniently use the same number across your computer, mobile device and desk phone.
  • Teams offers a wealth of other useful features including AI with voicemail transcription, inline chat translation, and real-time captioning in meetings.
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Contact our London Office

Call us now: 01892 575 675

The News Building, Shard Quarter, 
3 London Bridge
LondonSE1 9SG

We look forward to discussing your Microsoft Teams requirements in more detail.

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