Microsoft 365 Business Voice

Within an existing Microsoft Office 365 subscription, you can now add a Unified Communications as a Service (UCaaS) solution known as Microsoft 365 Business Voice. Microsoft Business Voice enables voice calling within Microsoft Teams.

A cost effective cloud based telephony solution

Microsoft 365 Business Voice is a cost effective cloud-based telephony solution that can be accessed from any device and fully integrates into Microsoft Office 365. It’s next generation calling features enable businesses to unify their communications, replace on-premise PBX and integrates seamlessly within the Microsoft 365 ecosystem best of all as it’s cloud based, it enables you to remove all legacy on premise phone systems.  

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Affordable and flexible pricing for all business sizes

The advanced version of Microsoft 365 Business Voice, combines calling, chat, file sharing, calendar and meetings within in a single application called Microsoft Teams. The Microsoft Teams application provides a familiar Office 365 experience to end users and was recently recognised by both Gartner and Forrester as the leading player in the UCaaS landscape.

If you are looking to implement Microsoft 365 Business Voice for remote working in light of the COVID 19 outbreak, we can get you set up and running within 48 hours – all installations are also completed remotely. The call plan inclusive features are outlined in the tables below.

Why switch your telephony to Microsoft 365 Business Voice?

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48 hour deployment
Fully remote installation in 48 hours

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Audio/Video conferencing
Calls, chat and video conferencing included

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Phone number
Transfer your existing phone number

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No phones required
Save on expensive hardware

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Microsoft cloud based
100% uptime, secure and reliable

Microsoft Business Voice Licensing options

Microsoft 365 Business Voice can only be added to existing Office 365 or Microsoft 365 subscriptions that include Microsoft Teams; qualifying plans include Office 365 Business Essentials, Business Premium, E1, E3, A3, or A3; Microsoft 365 Business, E3, or A3 for up to 300 users. You cannot purchase Microsoft Business Voice without an existing Office 365 or Microsoft 365 subscription.Microsoft 365 Business Voice includes the phone system, audio conferencing and domestic calling with international calling available as an add on.

Business Voice Advanced

Our advanced version of Microsoft 365 Business Voice includes;
  • Unlimited minutes of domestic calling (UK Local, National & Mobile)
  • 600 international call minutes per month/per user
  • Cloud-based phone system with advanced features including call transfer, multi-level auto attendants, and call queues.
  • Built-in redundancy and load balancing with a 99.9% uptime guarantee via the Microsoft Cloud
  • Dial-in audio conferencing for up to 250 people per meeting.
  • Call from anywhere, on any device through the Microsoft Teams app on desktop, mobile, web, and desk phones

Add on – Cloud Contact Centre including skills based/multi-layer routing, live wallboards, advanced reporting FCA and MIFID II Compliant Cloud Call Recording with 7 years retention.

We would love to hear from you

Our specialist team of consultants look forward to discussing your requirements in more detail and we have three easy ways to get in touch.

Call us: 03303 333 648
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