Microsoft 365 Managed Support

Microsoft 365 is a Modern Workplace solution that gives you integrated access to Outlook, Word, Excel, OneDrive, SharePoint and Microsoft Teams  and more.

Microsoft Office 365 is now Microsoft 365

What is Microsoft 365?

Microsoft 365 combines the latest business applications such as Office 365, Outlook, Excel, PowerPoint and more with Windows 10, and best-in-class security including EM+S (formerly known as Enterprise Mobility Suite). 

Microsoft 365 License types

There are several Microsoft 365 license types; Basic, Standard and Business Premium for businesses up to 300 users and Microsoft 365 Enterprise plans for larger organisations.

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Microsoft 365 Business and Premium Licensing

There are many benefits included within Microsoft Office 365. Microsoft Business Standard and Business Premium license subscriptions include all of the familiar Microsoft Office apps pictured below whilst the Business Basic only includes Web and mobile versions of Word, Excel, and PowerPoint. Enterprise licenses are available as E3 and E5 plans with add-ons such as Microsoft 365 E5 Security and Microsoft 365 E5 Compliance.

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Microsoft Teams transforms remote working

Microsoft Teams is one of the most important components of Microsoft 365, it has revolutionised communication with its shift away from email towards instant messaging and virtual meetings. One key advantage is that Teams is fully integrated with all Microsoft Office apps and integrates with many 3rd party apps placing it leagues ahead of its competitor Zoom.

What do Microsoft 365 licenses include?

All Microsoft 365 licenses include OneDrive which is the leading cloud storage solution. OneDrive lets you store all of your files, photos, documents and presentations, in one place on the Cloud enabling you to access them from anywhere.

Microsoft 365 hosts a wealth of user benefits

Users have access to the latest business software all the time, across all their devices, especially with the new Windows 10 Virtual Desktop. The new Office Mobile app makes working from home easier than ever, you can securely access files, communicate and collaborate from anywhere and on any device.

Microsoft 365 integrations

Paperwork can be largely eliminated with Microsoft Forms, Teams and SharePoint and everyday repetitive tasks can be automated with Power Automate all of which integrate with Microsoft 365 to further enhance the business benefits.

Added Security and Management benefits

The Microsoft 365 Security Centre means that security can be monitored and managed in one cloud storage location. Microsoft 365 gives organisations reassurance that their employees are empowered to work efficiently using the latest business software but also that the business data is secure and protected.

Enhanced security within Microsoft 365

The security features within Microsoft 365 are beneficial for organisations achieving ISO 27001 and GDPR Compliance and the new AI capabilities offers smart insights in Word, Excel, PowerPoint and more, helping your employees work more efficiently, and management via the cloud portal is easy.

Microsoft 365 Pricing

The added security benefits of Microsoft 365

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Advanced Security Capability

Microsoft 365 comes with leading edge security capabilities that keep your business protected. With a hacker attack taking place across the world every 39 seconds, and the EU GDPR Regulation, it is vital that your business data remains protected, secure and un-compromised. With Microsoft 365, both Windows 10 and the Office 365 applications are kept up to date to ensure you not only have the latest versions (with access to any new feature releases) but more importantly they are continually updated with security updates.
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Advanced Threat Protection ATP

Microsoft Defender ATP provides comprehensive endpoint protection and prevents cyber attacks and data breaches. It is specially designed to work on mobile devices, which are particularly vulnerable to attacks. Office 365 ATP, keeps your communications safe, by targeting phishing attacks, zero-day threats, ransomware and other malware within emails attachments and links. Microsoft Cloud App Security detects abnormal usage and incidents, alerting you to threats to your cloud apps. Azure ATP utilises on site active directory to protect identities and reduce attack surface.

Customer Service

Service Desk
Performance

1 min

Average call response time

71%

First contact 
fix rate

96%

Customer satisfaction

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