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Our suite of modules, built on Microsoft Dynamics, enables housing associations to replace legacy housing management systems with a modern, Microsoft-based alternative. This innovative solution provides significant benefits for both internal users and residents, ensuring streamlined operations and improved service delivery.
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Do you use spreadsheets to manage some of your important processes? Are you dealing with many disconnected systems that don’t provide a unified view of your data? Is your communication with residents and stakeholders stuck in the 1990s?
You’re not alone. These are some of the most common challenges we hear from our customers, and BRIKHousing is designed to address them effectively.
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Property assets being managed by BRIKHousing modules
RSLs replacing their HMS with BRIKHousing
RSLs currently using one or more BRIKHousing products
You’ll be in good company. The following Housing Associations are all using our Housing Management System for Dynamics 365 and the Power Platform.
Specifically designed for housing associations utilising Dynamics 365 and Power Platform, this fully integrated modular solution empowers superior decision-making, offering real-time insights into the metrics that matter the most to your organisation.
Simplifies the recording, tracking, and management of all interactions with your residents, communities and other stakeholders.
Manages the complex task of recording and monitoring all credits and debits against a tenant or leaseholder rent account as well as all Sub Accounts.
Effectively and efficiently manage all tenancy management processes from the initial application, through to ending the tenancy when notice is given.
Arrears Management supports social landlords managing all stages of the arrears process, covering escalations, status updates and tracking.
Cut triage time and missed cases. BRIKHousing’s AI Smart Assistant reads, categorises, and routes messages 24/7 using Azure AI.
From checking arrears balances to logging complaints and applying for waiting lists, the self-service portal integrates seamlessly with your HMS.
Efficiently handle void properties by monitoring them, calculating void losses, and automating your void management processes.
Responsive repairs, SOR code management, work orders, dynamic job scheduling, pre- and post-inspections, and customer satisfaction surveys.
Manage all regulatory and non-regulatory compliance checks typically carried out within a Housing Organisation in an integrated solution.
Support and manage the entire lifecycle of assets and components within your housing organisation, with full control over your key assets.
Deliver total control over your planned maintenance works including managing contractor costs, cyclical reprairs and progress metrics.
At Infinity Group we have social housing expertise ingrained within our DNA. With over 20 dedicated housing specialists, 15 implementations, 25 national awards and 96% customer satisfaction.
We are ROI-centric. We emphasise measurable benefits, helping organisations like yours to leverage Microsoft 365 and Dynamics 365 for:
Speak to us today about how we can help you set the foundations for digital transformation in your Housing Association.
With our Housing Assessment you can do just that.
Explore what’s possible with technology and define what your digital transformation roadmap looks like.
Together we’ll define a solution roadmap that aligns to your short and long-term goals.
Definitive output will help you build a business case to quantify the value of your transformation project and secure project buy-in.
You’ll get a clearly defined roadmap for your transformation. All the costs, all the requirements. It’s that simple.
There is no universal accepted definition of housing management. However, we may talk to the essential practical activities of housing management that involve managing residential buildings, including tasks like rent collecting, housing allocation, tenant care, and property maintenance. There are also operational and social activities that help to keep communities safe and well-maintained, as well as meet the needs of renters.
Housing management software streamlines operations for housing associations by automating duties such as rent collecting, maintenance requests, and tenant contacts. It streamlines property management while increasing tenant happiness.
Housing management services include tenant management, property maintenance, financial control, and adherence to housing legislation. The purpose is to keep properties in good condition, meet the needs of tenants, and ensure that daily operations run smoothly.
A strong housing management system should include all of the processes that enable any registered social landlord to efficiently manage their property stock and the residents who live in those units while conforming to all legislation. A housing management system will often comprise modules for rent administration, arrears management, customer relations management, tenancy management, reactive repairs, compliance, assets and planned maintenance, resident and contactor portals, and a mobile app. It should also provide effective and centralised communication with residents, utilising their preferred communication methods on the go.
Moving from one housing management provider to another might feel daunting, but there are practical ways to transition between systems. When beginning the implementation process, stick to the following principles to dramatically boost your chances of success.
Property management software expenses vary according to the size of the housing organisation. Pricing also depends on the amount of modules that a housing organisation wishes to integrate.
Housing associations must manage a lot of data across multiple tenants, partners, suppliers and stak...
Whether you are looking for a fully integrated Housing Management System, or looking to solve a specific challenge with one of our BRIKHousing modules, speak to a member of our team today.
