Microsoft Business Applications_

Leverage leading solutions from Microsoft to drive business productivity and performance, while meeting operational demands.

Speak to a specialist


Feefo logo

What are Microsoft Business Applications?

Microsoft’s Business Applications are a collection of tools and apps that organisations can use to run their business. They cover all the core functions of an organisation, including marketing, sales, customer service, field services, project management, operations and finance.

These applications are built on an extendable and customisable platform, allowing businesses to create bespoke tools for specific industry or process scenarios.

Microsoft’s productivity suite of tools, such as Office 365, SharePoint and Teams, are natively integrated to the business applications platform. This ensures that your organisation is working efficiently, without the need for cumbersome, costly, integrations between platforms.

Speak to one of our Business Applications experts

Why use Microsoft Business Applications?

Microsoft offer the most comprehensive business applications platform in the market, meaning your whole organisation can work across a set of connected applications.

These integrate with your productivity tools and feed data into a single platform, giving you a reliable and single source of truth. This drives data visibility for all teams, creating a true customer 360 view and providing a foundation for consistent, informative reporting to drive data-based decision making.

Built in Microsoft’s cloud, your business applications will be delivered on an enterprise-ready platform that can scale infinitely with your business. They’re protected by best-in-class security tools and kept accessible with easy-to-use admin controls.

Speak to one of our Business Applications experts

What are the benefits of Microsoft’s Business Applications?

One platform: Get a unified applications platform for your whole business, streamlining management and user experiences

Unify your data: A single layer of data underpins all your applications, improving visibility and decision-making

Connectivity: Natively integrated with the productivity tools you already use such as SharePoint, Teams and Office 365

Constant development: Microsoft invest in R&D every year, delivering automatic updates to your solutions for continuous value

Advanced security: Every application is backed by robust security features, keeping your business and its data safe

Customise with low code: Built on the most comprehensive low-code platform in the world, enabling you to extend the applications and fill gaps in process

Drive automation: Encourage automation across your entire end to end process, with AI-powered intelligence to streamline processes further

Scalable: Every app is built on Microsoft’s cloud, so can scale with your business as you grow

How Infinity Group deploy Microsoft’s Business Applications_

At the beginning of the journey, we spend time assessing the strategic objectives of your business with persona-based exploration of needs. We’ll assess how Microsoft’s Business Applications can help, based on your existing IT strategy and required capabilities. We then translate this into a tailored roadmap, underpinned by Dynamics 365 architecture and a strong business case to ensure buy-in across your organisation.

Using our unique implementation methodology, we deliver technology-enabled business transformation programmes that take you from requirements definition to go-live. We can also supply training to your new solutions, with mentoring and knowledge transfer to support ongoing maintenance.

We can also provide a full managed service for break fix support, application monitoring, “how-to calls” and delivery of minor change to your platform. Within this, we can help you to analyse and assess biannual wave releases from Microsoft so you get evergreen value from your Business Applications.

Speak to one of our Business Applications experts

Who we work with_

Infinity have deployed Microsoft’s business applications to a wide range of organisations, helping them to become more efficient and delivering rapid ROI as well as long term transformation.

Often customers will start with a single business area such as sales or finance, and then deploy additional applications to other teams over time to realise the full benefit of a connected Microsoft platform serving the whole organisation.

Speak to one of our Business Applications experts

Business Applications features_

A single platform: Gain out-of-the-box applications for all your core business areas, with a low-code platform to customise and integrate apps for your needs.

Flexible, scalable and secure: Microsoft’s Business Applications are infinitely scalable, so can grow with your business without compromising on security.

Evergreen: Ongoing Microsoft development keeps your applications up-to-date, allowing you to benefit from new features without costly upgrades.

AI-enabled: Work faster and smarter with AI capability built into your applications, while keeping your data secure to meet regulatory requirements.

FAQs

Who are Microsoft Business Applications for?

These applications cater to a wide range of businesses, from small and medium-sized enterprises (SMEs) to large corporations across diverse industries. They are particularly beneficial for organisations seeking to:

  • Improve customer relationships: Enhance customer engagement, streamline sales processes and provide superior customer service
  • Increase operational efficiency: Automate tasks, optimise workflows and gain better control over business operations.
  • Make data-driven decisions: Gain valuable insights from data, identify trends and make informed business decisions.
  • Drive digital transformation: Embrace cloud technologies, modernise business processes and gain a competitive edge.

What is the cost of implementing Microsoft Business Applications?

The cost of implementing Microsoft Business Applications can vary depending on several factors, including the specific applications chosen, the number of users, customisation requirements and implementation services. Microsoft offers flexible licensing options, including subscription-based models, to suit different business needs and budgets.

How do Microsoft Business Applications integrate with other systems?

Microsoft Business Applications are designed to seamlessly integrate with other Microsoft products and services, such as Office 365, Azure and Teams. They also offer robust integration capabilities with third-party applications through APIs and connectors. This interoperability allows organisations to create a unified and cohesive business ecosystem.

What are the security and compliance features of Microsoft Business Applications?

Microsoft places a strong emphasis on security and compliance. Key features include:

  • Data encryption: Protect sensitive data with robust encryption mechanisms.
  • Access control: Control user access to data and applications through role-based permissions.
  • Data loss prevention (DLP): Prevent sensitive data from being accidentally or maliciously shared.
  • Compliance certifications: Adhere to industry-standard compliance certifications, such as ISO 27001 and SOC 2.

What is the role of Power Platform in Microsoft Business Applications?

Power Platform plays a crucial role in extending the capabilities of Microsoft Business Applications. It empowers users to:

  • Build custom applications: Create tailored applications to address specific business needs without extensive coding.
  • Automate workflows: Automate repetitive tasks and streamline business processes.
  • Gain valuable insights: Analyse data, visualise trends, and make data-driven decisions.
  • Extend existing applications: Enhance the functionality of existing applications with custom features and integrations.

Related resources_

Business Central vs Oracle NetSuite: a comparison guide_
Business Applications

Business Central vs Oracle NetSuite: a comparison guide_

Every successful business has efficient management across their finance, supply chain and operationa......

5 Jun 2025 | 9 min read
Why more businesses are opting for co-managed IT_
IT SupportManaged Service

Why more businesses are opting for co-managed IT_

In today’s rapidly evolving IT landscape, businesses are navigating an array of challenges. From i......

3 Jul 2025 | 8 min read
Dynamics 365 vs HubSpot: a comparison guide_
Dynamics 365

Dynamics 365 vs HubSpot: a comparison guide_

Customer relationships lifeblood of any thriving business. Because of this, it’s crucial to build ......

18 Jun 2025 | 9 min read

We would love
to hear from you_

Our specialist team of consultants look forward to discussing your requirements in more detail and we have three easy ways to get in touch.

Call us: 03454504600
Complete our contact form
Live chat now: Via the pop up


Feefo logo

We would love
to hear from you_

Our specialist team of consultants look forward to discussing your requirements in more detail and we have three easy ways to get in touch.

Call us: 03454504600
Complete our contact form
Live chat now: Via the pop up


Feefo logo