As one of the largest Microsoft Dynamics partners in the UK with an elite team of certified Microsoft Dynamics 365 consultants, Infinity Group work for many well known brands, planning, tailoring, implementing and fully supporting customised Microsoft Dynamics 365 solutions across the full application stack.
We tailor, implement and support the below applications Microsoft Dynamics 365 Sales, Microsoft Dynamics 365 Customer Service, Microsoft Dynamics 365 Marketing, Microsoft Dynamics 365 Field Service, Microsoft Dynamics 365 Finance & Operations, Microsoft Dynamics 365 Project Operations, Microsoft Dynamics 365 Human Resources, and Microsoft Dynamics 365 Customer Insights applications.>>> Get in touch to discuss your requirement <<<
Manage and monitor your incoming leads, opportunities and customers as well as your teams performance and sales pipeline.
Use intel based on past interactions to personalise customer interactions and continually identify behavioural trends.
Continually improve and retain and customer service levels by delivering a personalised service via seamless processes.
Using familiar apps you can give your employees insight to enable maximum efficiency and engagement.
Improve business efficiency, refine processes and boost customer service and profitability levels across the board.
Use market leading add-ons and third party software integration within your Dynamics 365 setup to further boost functionality.
Infinity Group work with a wide range of clients across a wide range of sectors to deliver business critical solutions and services across the full Microsoft Dynamics 365 application stack. As one of the specialist Microsoft Dynamics Partners in the UK, we chose to work exclusively with Microsoft Dynamics due to the extensive features, licensing options and integration capabilities with the full suite of other Microsoft products such as SharePoint, Office 365, and Azure. We work with both small businesses and mid-market enterprises.
The Microsoft Dynamics 365 licensing options are really flexible and enable you to only pay for the features you need. This provides scalability and keeps costs affordable as additional applications can later be added.
All the Microsoft Dynamics applications can be fully tailored to suit the specific needs of your business. Our specialist Consultancy team can assist companies who are looking to upgrade their current setup or implement one of the applications from scratch and roll it out across the entire organisation. They also provide specialist business audits to improve the current level of process efficiency and bespoke training plans.
We first approached Infinity Group to help us transition from our old CRM to Dynamics 365. The scoping and implementation was run very professionally and all ongoing customisations and support issues are handled efficiently by the friendly support team.Angela Carslake, Marketing Manager @ Quantum Design
During our initial meeting, we’ll understand in some detail how your organisation operates and apply that knowledge to propose a Microsoft Dynamics 365 solution to accommodates future business aspirations and resolve the main pain points. We will also discuss the licensing options.
We will produce a functional specification document alongside a project plan and technical specification that clearly defines the solution’s deliverables. Working in close collaboration with your internal project team from the start, we’ll then build your tailored Dynamics 365 solution.
Prior to launch, we’ll host internal training sessions for your key user group to ensure maximum adoption, based on feedback minor tweaks may then be made and we will implement all necessary integrations within the Dynamics 365 platform.
Once live, your fully customised Microsoft Dynamics 365 platform will digitally transform your business streamlining the relationship with Sales, Customer Service, Marketing, Finance and Operations. (if all apps are implemented).
The introduction of Microsoft Dynamics 365 has helped to streamline processes for my team. This has allowed them to spend more time talking to potential patients, answering questions and providing a key service for the hospital.Dan Lock, Commercial Manager, KIMS Hospital
Infinity Group’s knowledge of how Dynamics 365 CRM solution could be integrated into our established healthcare systems was excellent. They were also able to offer a package of care that suited our busy teams.Mark Griffiths, Commercial Director, KIMS Hospital