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Transform and
innovate your business

with Microsoft Dynamics 365

Get in touch now >>

Accelerate future
business performance

with Microsoft Dynamics 365

Discover More
  • Sales
  • Customer Service
  • Field Service
  • Project Operations
  • Marketing
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  • Business Central

Empower business innovation and efficiency using Microsoft Dynamics 365

We help businesses achieve Digital Transformation by implementing Microsoft Dynamics 365, a powerful platform with the added capability of managing every aspect of your business.

As one of the largest Microsoft Dynamics partners in the UK with an elite team of certified Microsoft Dynamics 365 consultants, Infinity Group work for many well known brands, planning, tailoring, implementing and fully supporting customised Microsoft Dynamics 365 solutions across the full application stack.

We tailor, implement and support the below applications Microsoft Dynamics 365 Sales, Microsoft Dynamics 365  Customer Service, Microsoft Dynamics 365 Marketing, Microsoft Dynamics 365 Field Service, Microsoft Dynamics 365 Finance & Operations, Microsoft Dynamics 365 Project Operations, Microsoft Dynamics 365 Human Resources, and  Microsoft Dynamics 365 Customer Insights applications.

We work across a wide range of sectors ranging from Retail, Healthcare, Professional Services and Housing Associations to Non-Profits.

>>> Get in touch to discuss your requirement <<<

Use Microsoft Dynamics to digitally transform

Manage

Manage and monitor your incoming leads, opportunities and customers as well as your teams performance and sales pipeline.

Personalise

Use intel based on past interactions to personalise customer interactions and continually identify behavioural trends.

Deliver

Continually improve and retain and customer service levels by delivering a personalised service via seamless processes.

Enable

Using familiar apps you can give your employees insight to enable maximum efficiency and engagement.

Refine

Improve business efficiency, refine processes and boost customer service and profitability levels across the board.

Integrate

Use market leading add-ons and third party software integration within your Dynamics 365 setup to further boost functionality.

Innovate and grow your business

Achieve your long term business goals by breaking down existing technological bottlenecks and moving your business forward.

Infinity Group work with a wide range of clients across a wide range of sectors to deliver business critical solutions and services across the full Microsoft Dynamics 365 application stack.  As one of the specialist Microsoft Dynamics Partners in the UK, we chose to work exclusively with Microsoft Dynamics due to the extensive features, licensing options and integration capabilities with the full suite of other Microsoft products such as SharePoint, Office 365, and Azure. We work with both small businesses and mid-market enterprises.

Microsoft Dynamics 365 licensing

The Microsoft Dynamics 365 licensing options are really flexible and enable you to only pay for the features you need. This provides scalability and keeps costs affordable as additional applications can later be added.

Specialist Microsoft Dynamics 365 Consultancy

All the Microsoft Dynamics applications can be fully tailored to suit the specific needs of your business. Our specialist Consultancy team can assist companies who are looking to upgrade their current setup or implement one of the applications from scratch and roll it out across the entire organisation. They also provide specialist business audits to improve the current level of process efficiency and bespoke training plans.

We first approached Infinity Group to help us transition from our old CRM to Dynamics 365.  The scoping and implementation was run very professionally and all ongoing customisations and support issues are handled efficiently by the friendly support team.  

Angela Carslake, Marketing Manager @ Quantum Design

Our customer journey to Digital Transformation

Understand.

During our initial meeting, we’ll understand in some detail how your organisation operates and apply that knowledge to propose a Microsoft Dynamics 365 solution to accommodates future business aspirations and resolve the main pain points. We will also discuss the licensing options.

Build.

We will produce a functional specification document alongside a project plan and technical specification that clearly defines the solution’s  deliverables. Working in close collaboration with your internal project team from the start, we’ll then build your tailored Dynamics 365 solution.

Streamline.

Prior to launch, we’ll host internal training sessions for your key user group to ensure maximum adoption, based on feedback minor tweaks may then be made and we will implement all necessary integrations within the Dynamics 365 platform.

Transform.

Once live, your fully customised Microsoft Dynamics 365 platform will digitally transform your business streamlining the relationship with Sales, Customer Service, Marketing, Finance and Operations. (if all apps are implemented).

The views of 4,000 business leaders globally

Source: Dell Technologies, Nucleus Report 2018

80%

Dynamics 365 customers are choosing online rather than on-premises

$16.97

Microsoft Dynamics 365 delivers $16.97 for every dollar spent

66%

are incentivised to invest in new IT Infrastructure

Case Studies

Microsoft Dynamics 365 has digitally transformed hundreds of businesses

Featured Blogs

We share our tips on the latest Microsoft Dynamics 365 platform developments and related topics

Comparing Microsoft Dynamics 365 Online with Microsoft Dynamics 365 On-Premise

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The Business Benefits of Microsoft Dynamics 365

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Microsoft’s UK data centres, Security and GDPR compliance

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The introduction of Microsoft Dynamics 365 has helped to streamline processes for my team. This has allowed them to spend more time talking to potential patients, answering questions and providing a key service for the hospital.

Dan Lock, Commercial Manager, KIMS Hospital

Infinity Group’s knowledge of how Dynamics 365 CRM solution could be integrated into our established healthcare systems was excellent. They were also able to offer a package of care that suited our busy teams.

Mark Griffiths, Commercial Director, KIMS Hospital

Infinity is trusted and partnered with

Microsoft
Click dimensions
Scribe
Tres Tria

Keen to hear more?

Speak to a Consultant now.

Get in touch

Contact Us

By telephone
01892575675

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Dynamics 365 Consultancy

Microsoft Dynamics 365 Partners
Microsoft Dynamics 365 for Sales
Microsoft Dynamics 365 for Customer Service
Microsoft Dynamics 365 for Field Service
Microsoft Dynamics 365 for PA
Microsoft Dynamics 365 for Marketing
Microsoft Dynamics 365 for Human Resources
Microsoft Dynamics 365 for Finance
Microsoft Dynamics 365 for Customer Insights
Microsoft Dynamics 365 Powerapps Portals
Microsoft Dynamics 365 Licensing
Microsoft Dynamics 365 FAQs

IT Services

IT Support in London
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IT Support in Brighton
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IT Support in Surrey
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IT Support in Birmingham
IT Support in Essex
Outsourced IT Support
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IT Infrastructure
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Digital Transformation Consultancy

Offices

London

3rd Floor, The News Building, Shard Quarter,3 London Bridge, London, SE1 9SG

 

Kent

The Coach House, Spencer Mews,
Tunbridge Wells, Kent, TN1 2PY

 

East Sussex

Tower Point, 44 North Road, Brighton, East Sussex, BN1 1YR

 

West Sussex

The Pinnacle, 3rd Floor, Central Court, Station Way, Crawley, West Sussex, RH10 1JH

 

Surrey

Hillswood Business Park, 3000 Hillswood Drive, Chertsey, Surrey, KT16 0RS

Midlands

One Victoria Square, Birmingham, B1 1BD

 

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