As one of the largest Microsoft Gold partners with an elite team of certified Microsoft Dynamics 365 consultants, Infinity Group work for many well known brands, planning, tailoring, implementing and fully supporting customised solutions across the Microsoft Dynamics 365 product stack. Our impressive client list and strong reputation makes us one of the fastest growing Microsoft Gold Partners in the UK.
We tailor and implement CRM and ERP solutions using Microsoft Dynamics 365 for Sales, Microsoft Dynamics 365 for Customer Service, Microsoft Dynamics 365 for Field Service, Microsoft Dynamics 365 for Finance & Operations, Microsoft Dynamics 365 for Project Service Automation, Microsoft Dynamics 365 for Talent, Microsoft Dynamics 365 for Customer Insights and Microsoft Dynamics 365 for Housing Association applications.
Closely manage the sales pipeline, monitor leads, opportunities and customer lifetime value as well as your sales team’s performance.
Personalise future interactions with your customers based on past interactions and identified trends in behaviour.
Improve customer loyalty, retention and trust by delivering a totally seamless and personalised service.
Empower your employees with tools they are familiar with and provide insight to enable maximum efficiency and engagement.
Refine and automate critical business processes to improve efficiency, customer service and profitability levels across the company.
Enable integrations with existing or new third party software that you already use, together within the Dynamics 365 platform.
Infinity Group work with a wide range of clients to deliver business critical solutions and services across the Microsoft Dynamics 365 product stack. As a Gold Partner, we chose to work exclusively with Microsoft Dynamics 365 due to the extensive features, affordability and the integration capability with the full suite of other Microsoft products such as SharePoint, Office 365, and Azure.
The modular application licensing option, enables us to execute Dynamics 365 projects in phases that suit the most urgent business needs of our clients. This option is cost effective and provides scalability in-line with business growth as further Dynamics 365 applications can be added at a later stage.
Our specialist Microsoft Dynamics 365 consultancy team deliver a wide range of services including; building a tailored platform for those companies looking to migrate to Dynamics 365, reviewing and enhancing Dynamics 365 for companies that already use it, and specialist technical consultancy for companies who require audits and project rescue services.
During our initial meeting, we’ll understand in some detail how your organisation operates and apply that knowledge to propose a Microsoft Dynamics 365 solution to accommodates future business aspirations and resolve the main pain points.
We will produce a functional specification document alongside a project plan and technical specification that clearly defines the solution’s deliverables. Working in close collaboration with your internal project team from the start, we’ll then build your tailored Dynamics 365 solution.
Prior to launch, we’ll host internal training sessions for your key user group to ensure maximum adoption, based on feedback minor tweaks may then be made and we will implement all necessary integrations within the Dynamics 365 platform.
Once live, your fully customised Microsoft Dynamics 365 platform will digitally transform your business streamlining the relationship with sales, customer services, marketing, finance an operations. (if all apps are implemented).
Infinity Group are certainly one of the most experienced and knowledgeable Microsoft Gold Partners we have worked with. The Microsoft Dynamics 365 solution they have implemented for us has transformed our business operations via automated processes. Internal Administration tasks have reduced significantly and the dashboard functionality gives our SMT the transparency we need in regards to day to day performance metrics.Robert King - CTO