Do you long for a business solution that can manage all the data and platforms that enable your business to operate and also improve business efficiency? Dynamics 365 recently launched by Microsoft, is a fully customisable platform that does just that…

Is Microsoft Dynamics CRM now Dynamics 365?

Yes, the newly launched Microsoft Dynamics 365 is a combination of CRM, (Customer Relationship Management) and ERP (Enterprise Resource Planning) software.

What’s so good about Dynamics 365?

Dynamics 365 offers enterprise level functionality to SMEs and is much more affordable in comparison to Salesforce, Zoho CRM, ACT and Sage CRM (read our platform comparison blog here). It’s suite of cloud based apps include CRM, Accounts, Operations, Field Service, Project Management, Marketing, Reporting and Social applications.

Microsoft Dynamics 365 also takes advantage of the scalability, data integration, and advanced processing power of the Microsoft Azure cloud-computing infrastructure.

> We also have pages about the latest Dynamics 365 product features and a very useful page that lists all Dynamics 365 FAQ’s.

Microsoft Dynamics 365 Apps

Infinity Group - Microsoft Dynamics 365 Apps

Dynamics 365 licensing options

You can purchase Dynamics 365 in two different ways:

APP BASED LICENSING – This is the traditional approach to licensing. You can buy licenses for users at an individual application level.

PLAN BASED LICENSING – Plan based licensing allows you to buy single user licences with flexibility to leverage whatever functionality they need to fit their specific user types.

Microsoft Dynamics 365 Pricing

Enterprise Edition Pricing

Targeted at customers currently running Dynamics ERP. Targeted at customers needing an ERP and CRM solution. Enterprise Edition is beneficial for businesses needing more than two apps with its plan based and tiered pricing model.

Prices start from £71.60 per full user/monthly excl. VAT and £6.20 per light user.

Business Edition Pricing

Dynamics 365 Business Edition is not currently released.

However, we are able to offer new clients an interim solution that’s on par with Enterprise Edition capabilities until the full launch of Business Edition later this year. 

Prices start from £30.20 per full user/monthly excl. VAT and £3.80 per light user.

*The prices above are as of Jan 2017 and subject to a business meeting qualifying criteria. Concessions apply to government, education and charity sectors.

To find out more about what’s included in the light and full user options for Dynamics 365 – click here to visit our Dynamics 365 features page.

The reasons to upgrade to Dynamics 365

Increase Productivity:
Dynamics 365 enables seamless productivity by integrating familiar products like Outlook and Excel so employees don’t need to keep switching programs.

Enhanced Intelligence:
Using Cortana and Power BI within 365 you can now analyse and apply data to improve decision-making.

Digital Transformation:
By using the cloud based apps integrated within the platform, business leaders can easily evolve their business processes and not be restricted by legacy technology limitations.

Dynamics 365 integration options

As a cloud platform, Microsoft Dynamics 365 is great for businesses with sales teams on the road as all the information they need is centrally stored and easy to access anytime on any device. Microsoft Dynamics 365 not only integrates with Office 365 but Yammer, Microsoft Lync, Skype for Business and Power BI and many more, making it a really versatile tool for any business setup.

Microsoft Dynamics 365 training programs

Businesses achieve the ultimate value from their investments when employees are empowered how to use the purpose of their business solutions. We offer Microsoft Dynamics 365 training programs that deliver these objectives:

  • We educate employees about the business purpose of the implemented Microsoft Dynamics 365 solution
  • We empower employees to enhance productivity and collaboration using the tools available
  • We harness increased business process efficiency, employee satisfaction and innovation
  • We prepare employees for future streamlining, integrations and transformation as Dynamics 365 technology evolves

Each course is bespoke and tailored to suit your businesses current product knowledge and specific to your implemented solution. The successful adoption criteria are set collaboratively between you and our training specialists, ensuring that we achieve them together. We also offer SharePoint and Office 365 training programs.

Microsoft Dynamics new product names

Why use Microsoft Dynamics 365?

Microsoft Dynamics 365 full customisation options

Infinity Group are one of the few IT companies to also offer Microsoft Dynamics 365 Consultancy, implementation and platform customisation. We can fully customise Dynamics 365 to accommodate your business needs in the following areas; operations, customer service, sales, marketing, field services, finance and project management. We can create processes such as routing customer enquiries directly to your agent who specialises in solving cases with the same nature – making the resolution time shorter and more efficient.

Data analysis, reporting and automation is another capability of Microsoft Dynamics 365 and we can also tailor this to ensure the platform meets the needs of your ever growing business. Dynamics 365 is so powerful that we use it to manage our own complex in-house operations. Please get in touch for a live demonstration via Skype.

Our London office

Tel: 01892 575 675
Fax: 0345 450 4609

Floor 24/25,
The Shard,
London Bridge Street,

Our Kent office

Tel: 01892 575 675
Fax: 0345 450 4609

The Coach House
Spencer Mews
Tunbridge Wells
Kent TN1 2PY

We look forward to discussing your Microsoft Dynamics 365 requirements in more detail. Call or email us