As one of the largest Microsoft Dynamics partners in the UK with an elite team of certified Microsoft Dynamics 365 consultants, Infinity Group work for many well known brands, planning, tailoring, implementing and fully supporting customised Microsoft Dynamics solutions across the full application stack.
We tailor, implement and support CRM and ERP solutions using Microsoft Dynamics 365 for Sales, Microsoft Dynamics 365 for Customer Service, Microsoft Dynamics 365 for Field Service, Microsoft Dynamics 365 for Finance & Operations, Microsoft Dynamics 365 for Project Service Automation, Microsoft Dynamics 365 for Talent, and Microsoft Dynamics 365 for Customer Insights applications.
Manage and monitor your incoming leads, opportunities and customers as well as your teams performance and sales pipeline.
Use intel based on past interactions to personalise customer interactions and continually identify behavioural trends.
Continually improve and retain and customer service levels by delivering a personalised service via seamless processes.
Using familiar apps you can give your employees insight to
enable maximum efficiency and engagement.
Improve business efficiency, refine processes and boost customer service
and profitability levels across the board.
Use market leading add-ons and third party software integration within your Dynamics 365 setup to further boost functionality.
Infinity Group work with a wide range of clients to deliver business critical solutions and services across the full Microsoft Dynamics product stack. As one of the specialist Microsoft Dynamics Partners in the UK, we chose to work exclusively with Microsoft Dynamics due to the extensive features, affordability and the integration capability with the full suite of other Microsoft products such as SharePoint, Office 365, and Azure.
The licensing options are really flexible and enable you to only pay for the features you need. This provides scalability and keeps costs affordable as additional Dynamics 365 applications can be added at a later stage.
All the Microsoft Dynamics applications can be fully tailored to suit the specific needs of your business. Our specialist consultancy team can assist companies who are looking to improve their current setup or implement one of the applications from scratch and roll it out across the entire organisation. They also provide specialist business audits to improve the current level of process efficiency and bespoke training plans.
During our initial meeting, we’ll understand in some detail how your organisation operates and apply that knowledge to propose a Microsoft Dynamics 365 solution to accommodates future business aspirations and resolve the main pain points.
We will produce a functional specification document alongside a project plan and technical specification that clearly defines the solution’s deliverables. Working in close collaboration with your internal project team from the start, we’ll then build your tailored Dynamics 365 solution.
Prior to launch, we’ll host internal training sessions for your key user group to ensure maximum adoption, based on feedback minor tweaks may then be made and we will implement all necessary integrations within the Dynamics 365 platform.
Once live, your fully customised Microsoft Dynamics 365 platform will digitally transform your business streamlining the relationship with sales, customer services, marketing, finance an operations. (if all apps are implemented).
Infinity Group are certainly one of the most experienced and knowledgeable Microsoft Gold Partners we have worked with. The Microsoft Dynamics 365 solution they have implemented for us has transformed our business operations via automated processes. Internal Administration tasks have reduced significantly and the dashboard functionality gives our SMT the transparency we need in regards to day to day performance metrics.Robert King - CTO