What makes us the market leading provider of IT Support in Birmingham?
What does our IT Support in Birmingham include?
Many businesses in Birmingham choose to work with Infinity Group as their chosen IT Support provider because of our proactive, industry leading approach to outsourced IT Support. Our fully managed IT Support contract includes proactive maintenance of your IT Network using the latest technology, and industry leading tools that ensure the overall health and performance of the network remains at it’s highest at all times.
By continually monitoring your network we ensure that your organisations’ IT Infrastructure is operating efficiently and more importantly kept secure at all times.
All of our customers are assigned a dedicated Account Manager who will continually support and be your single point of contact for all your communication needs. They will also help your business to plan your strategic three year roadmap that they will design for you.
IT Consultancy and IT Infrastructure solutions
On top of our IT Support services Infinity Group provide a wide range of IT Solutions including IT Infrastructure Consultancy. Our IT Infrastructure consultants will audit the current IT Infrastructure setup of your organisation and provide strategic IT Consultancy on how this can be further improved. We also provide a wide range of Cyber Security Consultancy services including Backup and Disaster Recovery, Connectivity services and and Unified Communications.
Our unique Digital Transformation Consultancy service includes implementing the latest Cloud technology that realigns and unites, people, data and business processes to create a more efficient organisation. Digitally transformed organisations are highly regarded and quickly accelerating into the lead in a highly competitive market place.
What makes us the leading IT Support Company in Birmingham?
With over 17 years experience and a team of over 60 specialist IT Consultants, Infinity Group are one of the leading IT Support Companies in Birmingham. Our City Centre location coupled with the wide range of IT Services we provide ensure we can fully support the IT and Telephony needs of all types of businesses in Birmingham.
December 2018 service level performance
Average Response Time
1st Contact Fee Resolution
Customer Retention Rate
Our Standard IT Support Services
Agreed Service Level Agreements (SLA)
Unlimited remote support
Unlimited telephone support
Dedicated technical Account Manager
Quarterly review meetings
Complete Project Management
Our Birmingham office
Call us now: 01892 575 675
One Victoria Square