What makes us a leading IT Support provider in London?
Infinity Group are renowned as the leading IT Support company in London due to our central location, large client portfolio, 98% client retention rate, numerous industry award wins. We are one of the few IT Support companies in London that are a Microsoft Managed Partner and certified Microsoft Gold Partner.
Our 24 hour IT Support Service is particularly appealing to the larger businesses in London who require fast response times around the clock.
What makes Infinity Group different to other IT Support companies in London?
Our Standard IT Support Services
As standard, as part of a Managed IT Support contract we’ll maintain and protect the vital components of your IT Network 24 hours a day, 7 days a week by monitoring and maintaining its overall health and performance. As a result, our clients experience reduced downtime, disruption, data loss and quicker fault identification.
Agreed Service Level Agreements (SLA)
Unlimited remote support
Unlimited telephone support
Dedicated technical Account Manager
Quarterly review meetings
Complete Project Management
Current Service Level Performance
Average Response Time
1st Contact Fee Resolution
Customer Retention Rate
IT Consultancy in London
Who else do we work for?
Since 2001, we have worked for clients across all the major verticals including Retail, Finance, Construction, Legal, FMCG, Education, Healthcare and Manufacturing and, as a result, have a wide range of case studies.
However, no matter the vertical, we know that no two businesses operate the same way which is why we’ll propose an IT Support package specific to your business requirements and priorities taking into consideration your future business development plans.