IT SUPPORT IN LONDON
Infinity Group based in The Shard, provide award winning, fully managed business IT Support in London & IT Maintenance Services including a same day emergency IT Support Services. We undertake fully outsourced IT Support and IT Consultancy for hundreds of businesses, and work alongside specialist in-house IT teams for larger organisations across Central and Greater London.
Some recent clients
What makes us a trusted outsourced IT provider?
As Microsoft Gold partners and with a high client retention rate of over 98%, Infinity Group are renowned as one of the most trusted IT support companies in London and our excellent Client Reviews demonstrate this. With Engineers located across London we can ensure they are never far away should an on-site emergency visit ever be required.
Our Standard IT Support Services in London
We’ll maintain and protect the vital components of your IT network 24 hours a day, 7 days a week by monitoring and managing its overall health and performance. As a result, our clients experience reduced downtime, disruption, data loss and quicker fault identification.
- SLA Response times
- Strategic roadmap
- Unlimited remote support for all staff
- Unlimited telephone support
- Proactive monitoring
- Proactive security and patch management
- Vendor liaison
- Point of contact technical account manager
- Quarterly review meetings
- Redundant PC recycling program
June 2017 service level performance
IT Consultancy in London
We also provide award winning, IT Consultancy Services to businesses across London. Our highly qualified IT Consultants use their expert knowledge to develop and implement a package of IT Consultancy Services based on each clients individual requirements.
Our Standard IT Consultancy Services
- Network analysis
- Strategic roadmap
- Server support
- IT Security
- Virus Resolution
- Patch management
- Disaster Recovery
- Backup
- Data Security
- IT Director Consultancy
We provide IT Support across the following platforms
Who else do we work for?
We work with 1000’s of businesses across London and have a diverse client base ranging from fast growing start ups, SMEs, to well established larger businesses and national chains based in Central & Greater London.
With 15 years experience, we have worked for clients across all the major verticals including Retail, Finance, Construction, Legal, FMCG, Education, Healthcare and Manufacturing.
However, no matter the vertical, we know that no two businesses operate the same way which is why we’ll propose an IT Support package specific to you business IT support requirements and priorities taking into consideration your future business development plans.
Contact us
Call us now: 0330 019 7066
Floor 24/25,
The Shard,
London Bridge Street,
SE1 9SG
Our London office
Here are the benefits of our IT support services in London:
- Microsoft Accredited – we’re proud to be Microsoft Gold Partners
- 24/7 help desk support – we’re there to help you at the times you need us most
- Monthly performance review – showing how both us and your IT system is performing
- UK support desk – you’ll deal directly with our UK based engineers
- 24 monitoring – we monitor your systems proactively to identify potential faults before they arise
- Remote support – decreased resolution times with our remote management software
- Expertise – all our Engineers and Consultants are trained and qualified IT Specialists
- Added value – no additional call out charges or travel expenses, just an agreed, fixed, hourly rate
- Customer service – we tailor our Service Level Agreements (SLAs) specifically to your business needs
We offer fast and reliable IT Support across all London boroughs including:
Barking, Barnet, Brent, Bromley, Camden, City of London, Croydon, Ealing, Enfield, Greenwich, Hackney,
Hammersmith and Fulham, Haringey, Harrow, Havering, Hillingdon, Hounslow, Islington,
Kensington and Chelsea, Kingston upon Thames, Lambeth, Lewisham, Merton, Newham, Redbridge, Richmond upon Thames, Southwark, Sutton, Tower Hamlets, Waltham Forest, Wandsworth, Westminster and Greater London.
We look forward to discussing your London based IT support requirements in more detail. Call or email us enquiries@infinitygroup.co.uk
