What makes Infinity Group different to other IT Support companies in London?
What makes us a leading IT Support provider in London?
Infinity Group are renowned as the leading IT Support company in London, due to our wide range of award winning, IT Support services including Outsourced IT, Remote IT Support, Managed IT Services, IT Consultancy, IT Infrastructure, IT Security including GDPR Consultancy, Network Support services and numerous industry award wins.
We are one of the few IT Support companies in London that are a Microsoft Managed Partner and certified Microsoft Gold Partner, Our other industry partnerships include Cisco Meraki, Sophos, Apple, Gamma.
Many businesses choose to appoint Infinity Group due to the size of our Support Service Desk and extensive industry experience.
Current Service Level Performance
Average Response Time
1st Contact Fix Resolution
Customer Retention Rate
Our Standard IT Support Services
As standard, as part of a Managed IT Support contract we’ll maintain and protect the vital components of your IT Network 24 hours a day, 7 days a week by monitoring and maintaining its overall health and performance. As a result, our clients experience reduced downtime, disruption, data loss and quicker fault identification.
4 min average call response time
Agreed Service Level Agreements (SLA)
Unlimited remote support
Dedicated technical Account Manager
Quarterly review meetings
Complete Project Management
IT Consultancy in London
We act as an Outsourced IT Support provider for the majority of our clients but we are also appointed to work alongside internal IT departments to provide a IT Infrastructure, IT Consultancy , IT Transformation and Network Support Services across London.
Our specialist IT Consultants will analyse your existing IT setup and identify a new, more efficient way of working using the latest Cloud technologies.
Aside from our specialist Consultancy, our 24 hour IT Support Service is particularly appealing to the larger businesses in London who require fast response times around the clock.
Who else do we work for?
Since 2001, we have worked for clients across all the major verticals including Retail, Finance, Construction, Legal, FMCG, Education, Healthcare and Manufacturing and, as a result, have a wide range of case studies.
However, no matter the vertical, we know that no two businesses operate the same way which is why we’ll propose an IT Support package specific to your business requirements and priorities taking into consideration your future business development plans.