Sales:01892 575 675 Support:0345 646 0770Sales:01892 575 675 Support:0345 646 0770Microsoft Dynamics 365 Sales will inject digital intelligence into every sales opportunity and empower your sales teams to provide a higher, more personalised level of customer service based on historical behavioural and sales data. They can use customer relationship insights to predict customer needs and grow the pipeline, and will also be empowered to recommend the most relevant products and services that customers are most likely to need from your company. The business benefits of Microsoft Dynamics 365 Sales are endless.
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Using CRM, identify customer behaviour, buying trends and accurately forecast customer pipelines
Unite by sharing conversations, activities, notes and proposals with colleagues
Automate monotonous part of your sales processes so your team can focus on actual selling
As specialist Microsoft Dynamics 365 Consultants, Infinity Group use their expertise and product knowledge coupled with our extensive experience to discover, analyse validate, build, deploy and launch a tailored Microsoft Dynamics 365 Sales solution along with user enablement and ongoing support.
Using our extensive knowledge of workflows, efficient business processes and an innovative use of new technologies such as Microsoft Flow, our Microsoft Dynamics 365 for Sales solutions are specifically designed to automate the Sales and Marketing processes to cut down on tedious admin tasks and fast track the growth of your business.
We run each Microsoft Dynamics 365 Sales project using the Agile project management approach. This is a flexible methodology that consists of robust planning, evolutionary development, efficient budgeting and communication between both the client and our project teams. Using Agile, we break down large projects into small incremental projects called ‘sprints’ that reduce the amount of up-front planning and design. We chose to operate using this methodology because it gives our customers greater control over the final solution and ensures best use of budget due to the way they can change the direction of the development and implementation from one ‘sprint’ cycle to the next.
We have implemented Microsoft Dynamics 365 Sales across a wide range of sectors including; Professional Services, Healthcare, Retail to Housing Associations and Non Profits.
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Our Microsoft Dynamics 365 Consultants have an in depth knowledge base to draw on when it comes to working with Integrated Service Providers such as Click Dimensions to drive innovation. We understand that for a Microsoft Dynamics 365 solution to be truly efficient and accommodate the needs of the business, it will inevitably rely on a best of breed integration strategy.
Find out moreWe first approached Infinity Group to help us transition from our old CRM to Dynamics 365. The scoping and implementation was run very professionally and all ongoing customisations and support issues are handled efficiently by the friendly support team.
Angela Carslake, Marketing Manager @ Quantum DesignClickDimensions is a powerful marketing automation solution natively built inside Microsoft Dynamics 365. The useful tools and dashboards within ClickDimensions provide complete transparency of leads and customers to streamline your sales and marketing efforts.
Our consultants utilise SQL Server Reporting Services (SSRS) in conjunction with Adobe EchoSign to enable you to capture and save online signatures. This makes it easy to prepare and send documents for signatures and enables your customers, and colleagues to sign them.
The Documents Core Pack enables you to design professional templates to implement within your solution such as as automated email templates, or other sales collateral, saving your sales team time and ensuring there is maximum consistency across all your customer collateral.
Dynamics Telephony is a professional-grade telephony application for Microsoft Dynamics 365/CRM. It enables Microsoft Dynamics 365 to intelligently select contacts for inbound calls so that your Sales team can accurately record the necessary information to drive ROI and identify areas of greatest impact.
Using Power Mailchimp from Power Objects, our Consultants can integrate your existing MailChimp account data within Microsoft Dynamics 365. Enabling you to send bulk emails from Microsoft Dynamics 365 and track email campaign statistics back to your CRM contacts, leads and accounts.
Integrating the PowerObjects’ PowerSMS application within Microsoft Dynamics 365 enables your Sales and Marketing teams to send SMS messages as an additional contact method for current opportunities. This is particularly useful for companies with a millennial audience.
Stat source: Vanson Bourne & Dell EMC – Digital Transformation Index 2016
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