Over 1000 organisations transformed to date…
Since 2002, Infinity Group’s team of IT Consultants have provided Managed IT Services, IT Consultancy, IT Infrastructure, Digital Transformation and specialist IT Security Services to over 1000 organisations in London and national chains across the UK. Regarded as one of the top IT Companies in London, we pride ourselves in delivering outstanding service levels by ensuring we have consistently fast response times, a high 1st contact fix resolution rate and a large, highly skilled IT & Telecoms Service Desk.
We have recently been awarded the 2019 Feefo Gold Service Award for our outstanding Feefo reviews. Our impressive portfolio of clients, numerous award wins and three major ISO certifications, set Infinity Group apart from the other Managed Service Providers in the UK.
As one of the leading IT Outsourcing companies in the UK, our Service Desk provides our clients one of the most comprehensive range of Outsourced IT Support , IT Security and Network Support Services on the market. All our IT Support contracts are designed to suit organisations of all sizes and levels of technical requirements.
Current Service Level Performance
Average Response Time
1st Contact Fix Resolution
Customer Retention Rate
Industry Awards and Customer Reviews
Industry awards showcase our achievements and reputation within the UK IT industry. In 2018, Infinity Group were delighted win the prestigious IT Reseller of the Year at the CRN Channel Awards and were also finalists for the Cloud Service Provider of the Year category. We were also the Best Business at the Times Business Awards and the 2018 Business of the Year at the Kent Invicta Chamber of Commerce Awards.
2017 also proved to be a record year for Infinity Group in relation to award wins. We won Best Technology Business at The Times Business Awards, Large Business of the Year and the Customer Service Award at the prestigious Kent KEiBA Business Awards. Please click here to view all our awards to date.
We also demonstrate transparency in our customer service levels, all our live customer reviews are managed by Feefo an industry standard review engine.