Infinity Group provide award winning IT Support & Telecoms Services
and Microsoft Dynamics 365 Consultancy.
Since 2002, our large team of IT Support and Telecoms Engineers have provided IT Support in Kent, London and Sussex along with Telecoms Support Services and Microsoft Dynamics 365 Consultancy to over 1000 businesses. We pride ourselves in delivering outstanding customer service by ensuring we have consistently fast response times, a high 1st contact fix resolution rate and a large, highly skilled IT & Telecoms Support desk of over 25 full-time Engineers. Our outstanding Feefo reviews as well as our impressive award wins and three major ISO certifications, set us apart from the other large IT & Telecoms providers.
Our recent clients
Our core services
As one of the leading providers of IT Support in Kent, we are able to offer our clients one of the most comprehensive range of outsourced IT Support on the market from our large support help desk based in Tunbridge Wells. Our IT Support contracts are designed to suit all business sizes and levels of technical requirement including; IT Security & GDPR Compliance, IT Consultancy and IT Infrastructure as well as project specific IT Support Services.
IT Support in London
We provide outsourced IT Support to businesses across London from our new office in The Shard, as well as providing additional IT Consultancy to large businesses based in the City.
IT Support in Kent
We provide a wide range of IT Support services to businesses across Kent from our Head Office in Tunbridge Wells. Our Head Office also houses our large 24 hour IT Support Help desk.
IT Support in Sussex
Our Sussex office centrally located in the heart of Brighton at Tower Point, provides IT Support and IT Consultancy services to 100’s of businesses located across East and West Sussex.
April 2018 service level performance
Our credibility
We are Microsoft Gold partners, WatchGuard One Gold partners and certified partners with the majority of industry leading providers such as Mitel, Ericsson LG, Panasonic, Cisco, Sophos. We are also proud to be ISO 27001, 14001 and 9001 certified.
Other services
Achieving full GDPR compliance
Our GDPR certified IT Security Consultants can quickly identify the processes your business needs to improve to ensure you become GDPR compliant before 25th May 2018. Download our useful GDPR checklist to get you started.
Microsoft Dynamics 365 Implementation
Microsoft Dynamics 365 is one of the most affordable business management platforms on the market. Our certified Dynamics 365 Consultants tailor and implement the platform meet your exact business needs.
Telecoms Support & Maintenance
With a nationwide network of telecoms engineers, Infinity Group are one of the largest providers of business telephone systems such as Mitel and Ericsson LG IPECS and telecoms support services in the UK. We are also a leading hosted telephony provider.
Industry awards and recognition
We were delighted to recently win the Business of the Year category at the Kent Invicta Chamber of Commerce Awards. We are finalists in three highly competitive categories in the 2018 Comms Dealer awards and two categories at the CRN Sales and Marketing Awards and are currently shortlisted for two KIEBA Awards. 2017 proved to be a record year for Infinity Group in relation to award wins. We won Best Technology Business at The Times Business Awards, Large Business of the Year and the Customer Service Award at the prestigious Kent KEiBA Business Awards. We also were selected as finalists for Reseller of the Year at the Comms Dealer Business Awards, the Customer Service Award category at the Comms National awards and were also finalists in the Best Technology Blog category at the Kent Digital Awards.
In 2016, Infinity Group won Best IT & Telecoms Support Provider at the TMT National Awards and we were finalists in several other industry awards including Customer Service Team of the Year at the Comms Business Awards, Business of the Year at the KEIBA Awards, Excellence in Customer Service at The Chamber Awards. Please click here to view all our awards to date.
Support in six easy steps
Our Offices
Our Kent office
The Coach House
Spencer Mews
Tunbridge Wells
Kent
TN1 2PY
Tel: 01892 575 675
Fax: 0345 450 4609
Our London office
Floor 24/25
The Shard
London Bridge Street
London
SE1 9SG
Tel: 01892 575 675
Fax: 0345 450 4609
Our Sussex office
Tower Point
44 North Road
Brighton
Sussex
BN1 1YR
Tel: 01892 575 675
Fax: 0345 450 4609