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One of the UK’s leading Managed Service Providers delivering award winning
Outsourced IT Support, UNITE Business IT Solutions and Microsoft Dynamics 365 Consultancy.

Over 1000 organisations transformed to date…

Since 2001, Infinity Group’s team of IT Consultants have provided Business IT Solutions, IT Consultancy, IT Infrastructure to over 1000 businesses across the UK. Regarded as one of the top IT Solution Companies in London, we pride ourselves in delivering outstanding service levels by ensuring we have consistently fast response times of under 1 minute, a high 1st contact fix resolution rate and a large, highly skilled Service Desk. Many of our customers have chosen to switch their IT to us from other Managed Service Providers.

We have recently been awarded the Feefo Platinum Trusted Service Award 2020 for our outstanding customer reviews. Our impressive portfolio of clients, numerous award wins and three major ISO certifications, set Infinity Group apart from the other Managed Service Providers and in the UK.

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Recent Clients

companies | Infinity Group

Office Locations

With 6 offices located across the UK, Infinity Group are regarded as one of the leading IT Solutions companies in London. Our Service Desk provides our clients one of the most comprehensive range of Outsourced IT Support, IT Security and Network Support Services on the market.

IT SUPPORT IN LONDON

We provide Outsourced IT Support to organisations across London from our Central London Office, as well as IT Consultancy for larger organisations based across Greater London and Surrey.

CONTACT OUR LONDON OFFICE

IT SUPPORT IN KENT

 We provide a wide range of Fully Managed IT Support Services to organisations across Kent from our Head Office in Tunbridge Wells. Our Head Office also houses our large 24 hour IT Support Service Desk.

CONTACT OUR KENT OFFICE

IT SUPPORT IN SUSSEX

Our East Sussex Office centrally located in the heart of Brighton and our West Sussex Office in central Crawley provide IT Support and IT Consultancy services to organisations across the County

CONTACT OUR SUSSEX OFFICE

Current Service Level Performance

5 min

Average Call Wait Time

93%

1st Contact Fix Resolution

86%

Customer Retention Rate

90%

Customer Satisfaction

Industry Awards Showcase

Our industry awards showcase our achievements and reputation as a leading IT Solutions company within the UK IT industry. So far this year we have won the Feefo Platinum Trusted Service Award for three years of consistent customer service excellence

In 2019 we were ranked #5 best MSP in the UK at the MSP 501 global awards. We were highly commended at the UK Managed Service and Hosting Awards in the Wireless solution category, and shortlisted at the UK IT Industry Awards 2019 in the IT Project Team of the Year category.

In 2018, Infinity Group won Reseller of the Year at the CRN Channel Awards and were finalists for the Cloud Service Provider of the Year category, and went on to win the Best Business at the Times Business Awards and the 2018 Business of the Year at the Kent Invicta Chamber of Commerce Awards.

Client Case Studies

We have already digitally transformed thousands of organisations in the UK

Bread Factory case study | Infinity Group
Specsavers case study | Infinity Group
AnyVan case study | Infinity Group
Swingers Crazy Golf Case Study | Infinity Group

Frequently Asked Questions

What areas of the UK do you provide IT Support?2020-03-11T12:07:17+00:00

We provide IT Support Services to hundreds of businesses located all over the UK and have a nationwide presence. Our UK Head office is located in the South East, and we have 5 other offices in London, Sussex, Surrey and Birmingham

What industry partnerships do you hold?2020-03-11T11:59:02+00:00

Infinity Group are partners with a large number of industry leading vendors. We are Tier 1 Microsoft Gold Partners, Sophos Gold Partners, Cisco and Cisco Meraki partners.

What is Infinity Group’s average call response rate?2020-03-11T11:58:52+00:00

In order to provide a fast and efficient service, we work hard to keep our average call response times to under 1 minute. This ensures there is minimum delay when you call us and enables us to resolve your issues as soon as they happen.

Microsoft Gold Partner | Infinity Group
MSP 502 2020 Winner Logo | Infinity Group
Channel Futures MSP 501 2019 winner | Infinity Group
Sophos Gold Partner | Infinity Group
Cisco Meraki Technology Partner | Infinity Group
Cisco Partner | Infinity Group
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