Over 1000 businesses transformed to date…
Since 2002, our large team of IT Support and Telecoms Engineers have provided IT Support in Kent, London and Sussex along with Microsoft Dynamics 365 Consultancy to over 1000 businesses. We pride ourselves in delivering outstanding customer service by ensuring we have consistently fast response times, a high 1st contact fix resolution rate and a large, highly skilled IT & Telecoms Support desk of over 30 full-time Engineers.
As one of the leading providers of IT Support in Kent, we are able to offer our clients one of the most comprehensive range of Outsourced IT Support on the market from our large support help desk based in Tunbridge Wells. Our IT Support contracts are designed to suit all business sizes and levels of technical requirement including; IT Security & GDPR Compliance, IT Consultancy, GDPR Consultancy and IT Infrastructure as well as project specific IT Support Services.
August 2018 service level performance
Average Response Time
1st Contact Fee Resolution
Customer Retention Rate
Industry awards and recognition
We were delighted to have recently won the and the Best Business (25+ Employees) at the Times Business Awards and the 2018 Business of the Year at the Kent Invicta Chamber of Commerce Awards. We are finalists in three highly competitive categories in the 2018 Comms Dealer awards and two categories at the CRN Sales and Marketing Awards and two KIEBA Awards. 2017 proved to be a record year for Infinity Group in relation to award wins. We won Best Technology Business at The Times Business Awards, Large Business of the Year and the Customer Service Award at the prestigious Kent KEiBA Business Awards. Please click here to view all our awards to date.
Our Kent office
The Coach House
Tel: 01892 575 675
Fax: 0345 450 4609