The leading provider of award winning IT Support, Digital Transformation
and Microsoft Dynamics 365 Consultancy.
Over 1000 businesses transformed to date…
Since 2002, our large team of IT Support and Telecoms Engineers have provided IT Support in Kent, London and Sussex along with Microsoft Dynamics 365 Consultancy to over 1000 businesses. We pride ourselves in delivering outstanding customer service by ensuring we have consistently fast response times, a high 1st contact fix resolution rate and a large, highly skilled IT & Telecoms Service Desk of over 30 full-time Engineers.
Our outstanding Feefo reviews as well as our impressive award wins and three major ISO certifications, set us apart from the other larger IT & Telecoms providers in the UK.
Recent clients
Core services
As one of the leading providers of IT Support in Kent, we are able to offer our clients one of the most comprehensive range of Outsourced IT Support on the market from our large Support Service Desk based in Tunbridge Wells. Our IT Support contracts are designed to suit organisations of all sizes and levels of technical requirement including; IT Security & GDPR Compliance, IT Consultancy, GDPR Consultancy and IT Infrastructure as well as project specific IT Support Services.
IT SUPPORT IN LONDON
We provide Outsourced IT Support to organisations across London from our Central London Office, as well as IT Consultancy for larger organisations based across Greater London and Surrey.
IT SUPPORT IN KENT
We provide a wide range of Fully Managed IT Support Services to businesses across Kent from our Head Office in Tunbridge Wells. Our Head Office also houses our large 24 hour IT Support Service Desk.
IT SUPPORT IN SUSSEX
Our East Sussex Office centrally located in the heart of Brighton and our West Sussex Office in central Crawley provide IT Support and IT Consultancy services to businesses across the County
September 2018 service level performance
Average Response Time
1st Contact Fee Resolution
Customer Retention Rate
Customer Satisfaction
Industry awards and recognition
We were delighted to have recently won the Best Business (25+ Employees) at the Times Business Awards and the 2018 Business of the Year at the Kent Invicta Chamber of Commerce Awards. We are finalists in three highly competitive categories in the 2018 Comms Dealer awards and two categories at the CRN Sales and Marketing Awards and two KIEBA Awards. 2017 proved to be a record year for Infinity Group in relation to award wins. We won Best Technology Business at The Times Business Awards, Large Business of the Year and the Customer Service Award at the prestigious Kent KEiBA Business Awards. Please click here to view all our awards to date.
Client Case Studies
We have already digitally transformed thousands of businesses in the UK
