Infinity Group provide award winning IT & Telecoms Support
and CRM Software Development. We are also one of the largest
nationwide IT Support companies in the UK.
For the past 15 years, our team of IT and Telecoms Engineers located all over the UK administer IT & Telecoms Support for 1000’s of businesses. Our IT Consultants are on hand to provide cutting edge business advice alongside our team of Software Developers that work on CRM development projects.
Our 24 hour nationwide IT Support is managed by our large state of the art help desk based at our large Kent headquarters. We pride ourselves on fast response times and 1st contact fix resolution and our outstanding customer service is reflected in our excellent Feefo customer reviews.
We are Microsoft Gold partners, WatchGuard One Gold partners and industry partners with the majority of industry leading providers such as Mitel, Panasonic, Cisco, Sophos and Ruckus. Please contact us to discuss your business needs and one of our consultants will be in touch very soon.
September 2016 service level performance
1ST CONTACT FIX RESOLUTION
CUSTOMER RETENTION RATE