Over 1000 organisations transformed to date…
Since 2002, our team of over 60 IT Consultants have provided Managed IT Services, IT Consultancy, IT Infrastructure, Digital Transformation and Microsoft Dynamics 365 Consultancy to over 1000 organisations in the UK. We pride ourselves in delivering outstanding service levels by ensuring we have consistently fast response times, a high 1st contact fix resolution rate and a large, highly skilled IT & Telecoms Service Desk of over 30 full-time Engineers.
We have six UK offices conveniently located in London, Kent, Surrey, Birmingham, Brighton and Crawley and have recently been awarded the 2019 Feefo Gold Service Award for our outstanding Feefo reviews. Our impressive portfolio of clients, numerous award wins and three major ISO certifications, set Infinity Group apart from the other larger Managed Service Providers in the UK.
As one of the leading Managed Service Providers in the UK, we are able to offer our clients one of the most comprehensive range of Outsourced IT Support on the market served by our large Kent based Support Service Desk. All our IT Support contracts are designed to suit organisations of all sizes and levels of technical requirements.
April 2019 service level performance
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1st Contact Fee Resolution
Customer Retention Rate
Industry awards and recognition
Industry awards showcase our achievements and reputation within the UK IT industry. In November 2018, Infinity Group were delighted win the prestigious IT Reseller of the Year at the CRN Channel Awards and were also finalists for the Cloud Service Provider of the Year category. We were also the Best Business at the Times Business Awards and the 2018 Business of the Year at the Kent Invicta Chamber of Commerce Awards. Earlier in 2018, we were finalists at the Comms Dealer awards for three categories the CRN Sales and Marketing Awards for two categories and two KIEBA Awards.
2017 also proved to be a record year for Infinity Group in relation to award wins. We won Best Technology Business at The Times Business Awards, Large Business of the Year and the Customer Service Award at the prestigious Kent KEiBA Business Awards. Please click here to view all our awards to date.