The leading IT Company in London providing award winning
Outsourced IT Support, Digital Transformation and Microsoft Dynamics 365 Consultancy.
Over 1000 organisations transformed to date…
Since 2002, Infinity Group’s team of IT Consultants have provided Managed IT Services, IT Consultancy, IT Infrastructure, Digital Transformation and specialist IT Security Services to over 1000 organisations in London and national chains across the UK. Regarded as one of the top IT Solution Companies in London, we pride ourselves in delivering outstanding service levels by ensuring we have consistently fast response times, a high 1st contact fix resolution rate and a large, highly skilled IT & Telecoms Service Desk. Many of our customers have switched there IT over to us from other Managed Service Providers.
We have recently been awarded the Feefo Platinum Trusted Service Award 2020 for our outstanding customer reviews. Our impressive portfolio of clients, numerous award wins and three major ISO certifications, set Infinity Group apart from the other Managed Service Providers and in the UK.
Recent clients
Office Locations
With 6 offices located across the UK, Infinity Group are regarded as one of the leading IT Outsourcing companies in the UK. Our Service Desk provides our clients one of the most comprehensive range of Outsourced IT Support, IT Security and Network Support Services on the market.
IT SUPPORT IN LONDON
We provide Outsourced IT Support to organisations across London from our Central London Office, as well as IT Consultancy for larger organisations based across Greater London and Surrey.
IT SUPPORT IN KENT
We provide a wide range of Fully Managed IT Support Services to organisations across Kent from our Head Office in Tunbridge Wells. Our Head Office also houses our large 24 hour IT Support Service Desk.
IT SUPPORT IN SUSSEX
Our East Sussex Office centrally located in the heart of Brighton and our West Sussex Office in central Crawley provide IT Support and IT Consultancy services to organisations across the County
Current Service Level Performance
Average Response Time
1st Contact Fix Resolution
Customer Retention Rate
Customer Satisfaction
Industry Awards Showcase
Our industry awards showcase our achievements and reputation as a leading IT Solutions company within the UK IT industry. So far this year we have won the Feefo Platinum Trusted Service Award for three years of consistent customer service excellence
In 2019 we were ranked #5 best MSP in the UK at the MSP 501 global awards. We were highly commended at the UK Managed Service and Hosting Awards in the Wireless solution category, and shortlisted at the UK IT Industry Awards 2019 in the IT Project Team of the Year category.
In 2018, Infinity Group won Reseller of the Year at the CRN Channel Awards and were finalists for the Cloud Service Provider of the Year category. We also won the Best Business at the Times Business Awards and the 2018 Business of the Year at the KICC Awards.
Frequently Asked Questions
We provide IT Support in London to the following areas: Barking, Barnet, Brent, Bromley, Camden, City of London, Croydon, Ealing, Enfield, Greenwich, Hackney, Hammersmith and Fulham, Haringey, Harrow, Havering, Hillingdon, Hounslow, Islington, Kensington and Chelsea, Kingston upon Thames, Lambeth, Lewisham, Merton, Newham, Redbridge, Richmond upon Thames, South London, Southwark, Sutton, Tower Hamlets, Waltham Forest, Wandsworth, Westminster and Greater London
We are Tier 1 Microsoft Gold Partners, Sophos Gold Partners and Cisco and Cisco Meraki Partners.
Infinity Group have won many industry awards to date for customer service, company success and complex IT projects. Here are our most recent wins for 2019
MSP 501 Global IT Awards – Top Managed Service Provider UK, EMEA, Global. Ranked #5 UK, #12 EMEA and #154 Globally
SDC Awards – Hybrid Infrastructure Project of the Year
Feefo – Gold Trusted Service Award
CRN Channel Awards – Winner Reseller of the Year
We provide fully managed professional IT Support to hundreds of businesses across London. This ranges from fully Outsourced IT Support to project specific IT Consultancy, IT Infrastructure Consultancy and IT Security Consultancy.
Our London office is conveniently located at London Bridge. Here’s our address: 3rd Floor, The News Building, Shard Quarter, 3 London Bridge, London, SE1 9SG.
