One of the UK’s leading Managed Service Providers delivering award winning
Outsourced IT Support, UNITE Business IT Solutions and Microsoft Dynamics 365 Consultancy.
Over 1000 organisations transformed to date…
Since 2001, Infinity Group’s team of IT Consultants have provided Business IT Solutions, IT Consultancy, IT Infrastructure to over 1000 businesses across the UK. Regarded as one of the top IT Solution Companies in London, we pride ourselves in delivering outstanding service levels by ensuring we have consistently fast response times of under 1 minute, a high 1st contact fix resolution rate and a large, highly skilled Service Desk. Many of our customers have chosen to switch their IT over to us from other Managed Service Providers.
We have recently been awarded the Feefo Platinum Trusted Service Award 2020 for our outstanding customer reviews. Our impressive portfolio of clients, numerous award wins and three major ISO certifications, set Infinity Group apart from the other Managed Service Providers and in the UK.
Recent Clients
Office Locations
With 6 offices located across the UK, Infinity Group are regarded as one of the leading IT Outsourcing companies in the UK. Our Service Desk provides our clients one of the most comprehensive range of Outsourced IT Support, IT Security and Network Support Services on the market.
IT SUPPORT IN LONDON
We provide Outsourced IT Support to organisations across London from our Central London Office, as well as IT Consultancy for larger organisations based across Greater London and Surrey.
IT SUPPORT IN KENT
We provide a wide range of Fully Managed IT Support Services to organisations across Kent from our Head Office in Tunbridge Wells. Our Head Office also houses our large 24 hour IT Support Service Desk.
IT SUPPORT IN SUSSEX
Our East Sussex Office centrally located in the heart of Brighton and our West Sussex Office in central Crawley provide IT Support and IT Consultancy services to organisations across the County
Current Service Level Performance
Average Response Time
1st Contact Fix Resolution
Customer Retention Rate
Customer Satisfaction
Industry Awards Showcase
Our industry awards showcase our achievements and reputation as a leading IT Solutions company within the UK IT industry. So far this year we have won the Feefo Platinum Trusted Service Award for three years of consistent customer service excellence
In 2019 we were ranked #5 best MSP in the UK at the MSP 501 global awards. We were highly commended at the UK Managed Service and Hosting Awards in the Wireless solution category, and shortlisted at the UK IT Industry Awards 2019 in the IT Project Team of the Year category.
In 2018, Infinity Group won Reseller of the Year at the CRN Channel Awards and were finalists for the Cloud Service Provider of the Year category. We also won the Best Business at the Times Business Awards and the 2018 Business of the Year at the KICC Awards.
Frequently Asked Questions
We provide IT Support Services to hundreds of businesses located all over the UK and have a nationwide presence. Our UK Head office is located in the South East, and we have 5 other offices in London, Sussex, Surrey and Birmingham
Infinity Group are partners with a large number of industry leading vendors. We are Tier 1 Microsoft Gold Partners, Sophos Gold Partners, Cisco and Cisco Meraki partners.
In order to provide a fast and efficient service, we work hard to keep our average call response times to under 1 minute. This ensures there is minimum delay when you call us and enables us to resolve your issues as soon as they happen.
