MANAGED IT SERVICES

Since 2002, Infinity Group are regarded as of the leading Managed IT Service Providers (MSP) in the UK. Our Managed IT Services include IT SupportIT ConsultancyData Backup and also includes a wide range of IT Solutions such as the Microsoft product stack which includes Office 365Dynamics 365Azure.

We are proud to be the chosen Managed IT Service Provider (MSP) for 1000’s of organisations across the UK.

What makes Infinity Group different to other Managed IT Service companies?

The benefits of having a Managed IT Service Provider

If your IT team had to fulfil every one of your IT demands such as: internal networks, software development, disaster recovery and backup, business continuity, Cloud storage, software updates and system integrations a specialist team would need to be recruited at a high cost.

Outsourcing your Managed IT Services, Infinity Group conveniently bridges the gap between the capacity of an internal IT department, and the increasing demand for business transformation using specialist technologies.

Working with a Managed IT Service Provider takes your IT Support to the next level, while providing outstanding customer service via strict Service Level Agreements (SLAs).

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Some of our recent Managed IT Service clients

Why choose Infinity Group?

Infinity Group are renowned as one of the most experienced Managed IT Service providers on the market and our honest and transparent reviews from our extensive customer base demonstrate this. As Microsoft Gold partners, we have a high client retention rate of over 98% and over 15 years of IT expertise.

We have a large UK-based IT Support Service Desk as well as a network of Consultants located remotely across the UK which ensures one of our Consultants are close by should an on-site emergency visit be required.

Our Managed IT Service clients

We have worked with thousands of clients and during this time we have gained extensive experience across all the major verticals including Retail, Finance, Construction, Legal, FMCG, Education, Healthcare and Manufacturing. View our case studies for more information.

Our own in-house specialist team of IT Consultants will discuss and propose a Managed IT Service package best suited to your current business needs and accommodates your future business growth and forthcoming aspirations.

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August 2018 service level performance

6 mins

Average Response Time

93%

1st Contact Fee Resolution

95%

Customer Retention Rate

96%

Customer Satisfaction

 Our Standard Managed IT Services

SECURITY

Network Services
Cloud Backup
Patch Management

POINTS OF CONTACT

Dedicated technical Account Manager
Quarterly review meetings
Agreed SLAs

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Client Case Studies

We have already digitally transformed thousands of businesses in the UK

Our London office

Floor 24/25
The Shard
London Bridge Street
London
SE1 9SG

 

Tel: 01892 575 675
Fax: 0345 450 4609

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Our Kent office

The Coach House
Spencer Mews
Tunbridge Wells
Kent
TN1 2PY

Tel: 01892 575 675
Fax: 0345 450 4609

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Our Sussex office

Tower Point
44 North Road
Brighton
Sussex
BN1 1YR

Tel: 01892 575 675
Fax: 0345 450 4609

CONTACT OUR SUSSEX OFFICE NOW

We look forward to discussing your MSP requirements in more detail. 

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