AIDigital Transformation

What are the risks of *not* implementing AI?

8th Oct 2025 | 13 min read

What are the risks of *not* implementing AI?

AI is no longer a buzzword. It’s a practical tool that’s already changing how businesses operate, making tasks faster, decisions smarter and teams more productive.

But despite this, some organisations are still burying their hand in the sand, waiting for the AI hype to blow over. Waiting is a choice in its own right – and one that brings significant risk. When you delay, you don’t avoid problems; you create bigger ones. Shadow AI creeping in, staff burning out and competitors pulling ahead.

With 82% of business leaders saying 2025 is a turning point for rethinking strategy as AI becomes part of everyday work, you risk being left behind if you don’t act now.

If you’re still thinking, “We’ll look at AI next year,” this blog is for you. We break down the real risks of doing nothing, and why starting now (even on a small scale) is the smartest move you can make.

Risk #1: Shadow AI fills the gap

When organisations hesitate on AI, employees don’t just wait. Instead, they find their own tools. 52% of workers say they’d use AI to make their job easier even if it breaks company policy and 67% of executives admit they’d do the same. But if they are using tools you haven’t approved, it puts you in danger of data breaches and non-compliance.

The risk of shadow AI is already present. 35% of C-suite leaders have already pasted proprietary data into AI tools, and 45% of employees say they trust AI more than their co-workers. That’s a volatile mix for intellectual property, privacy and brand reputation.

Without clear guidelines and governance, you’ll see sensitive data leaking into public models, poor tool choices and inconsistent outputs: the very risks leaders think they’re avoiding by waiting. The longer you delay, the harder it becomes to retrofit policies, audit trails and controls onto entrenched shadow practices.

How to apply AI now to reduce the risk

  • Take control with an approved tool: Instead of letting employees pick random AI apps, give them one trusted option that’s secure and connected to your company systems. This way, you control where data goes, keep everything compliant and make it easy for people to use AI without breaking the rules.
  • Make sure it’s linked to employee accounts: Every time someone uses the tool, it should be tied to their work login. That way, you know who’s using it and can track activity if needed.
  • Keep a record of what’s being done: Log prompts and outputs so you can check for mistakes, spot risky behaviour and improve processes over time.
  • Block sensitive information from slipping through: Use tools that automatically remove personal or confidential data before it’s sent to the AI.
  • Publish a short, plain-English AI policy: Make it clear what’s allowed, what’s not and why. Avoid jargon, as employees should understand it at a glance.
  • Deliver role-based training: Teach teams how to use AI responsibly in their specific context, including examples of good and bad practices.
  • Monitor and iterate: Track usage patterns, flag risky behaviour and update policies as tools and regulations evolve.

Risk #2: The “Frontier Firm” gap widens fast

Some companies aren’t just experimenting with AI – they’re already building entire workflows around it. Microsoft calls these early adopters “Frontier Firms”, and they’re pulling ahead quickly. 71% of leaders at these firms say their company is thriving (compared to just 39% globally).

This is because they’re already scaling AI usage. 81% of leaders expect AI agents to be deeply integrated into their business within the next 12–18 months, and nearly half (46%) are already using agents to fully automate workflows in areas like customer service, marketing and product development.

If you wait, your costs stay higher, your processes stay slower and your teams compete against organisations that have expanded capacity without adding headcount. That’s a tough gap to close once it opens – and it could the difference between being the market leader or not.

How to apply AI now to reduce the risk

  • Start small, but start now: Pick one or two high-volume, low-risk workflows (like summarising reports or handling FAQs) and introduce AI there first.
  • Look for quick wins: Focus on tasks that save time immediately; this builds confidence and shows value fast.
  • Plan for scale early: Even if you start small, think about how these tools could expand across teams later. Avoid one-off tools that can’t grow with you.
  • Upskill your people: Teach teams how to work with AI effectively: prompting, reviewing outputs and spotting errors.
  • Track and share results: Measure time saved, errors reduced or customer response speed. Share wins internally to build momentum.

Risk #3: Losing talent

Despite common beliefs, people aren’t afraid of AI. They’re curious about it. In fact, research found that 75% of employees say they’re comfortable working alongside AI agents.

But even more interestingly, the same research found that 63% of employees are more interested in working for companies that invest in AI. If your organisation is still saying “we’ll look at AI later,” you could be hurting your employer brand. And this lack of AI adoption could lose you the talent needed to thrive later. With skills shortages reaping havoc across industries already, this isn’t a position you want to be in.

How to apply AI now to reduce the risk

  • Show you’re exploring AI: Communicate that you’re piloting AI tools or planning responsible adoption. It signals progress and innovation.
  • Involve employees in the process: Ask teams where AI could help them most. Co-creation builds trust and excitement.
  • Set clear boundaries: Make it clear AI is here to assist, not replace or manage people. Transparency matters for trust, and removes any fear.
  • Offer training and growth opportunities: Upskill employees on AI basics and prompt engineering. It shows you’re investing in their future, not just the tech.
  • Highlight AI in your employer brand: Share stories about how AI is improving work-life balance or reducing repetitive tasks. This attracts talent who value innovation.

Risk #4: Missed data wins

Companies that start using AI now aren’t just saving time; they’re building a big advantage. They begin with simple tasks, then move to more advanced uses like AI agents running whole workflows. Along the way, they collect useful data about what works and what doesn’t, which helps them improve even faster.

Meanwhile, many leaders are already hiring for AI-focused roles (78% overall and 95% at the most advanced companies) to make sure they keep getting value from these tools. If you’re still debating whether to start, you’re losing time and missing the chance to build that same foundation. Every month you wait, you fall further behind, not just in efficiency, but in the knowledge and data that make AI even more powerful over time.

How to apply AI now to reduce the risk

  • Start with one or two high-impact tasks: Look for repetitive, time-consuming work (like summarising reports or drafting responses) that AI can handle quickly.
  • Capture feedback and usage data from day one: Track what works and what doesn’t. This helps you improve and build a foundation for scaling later.
  • Plan for growth, not just pilots: Choose tools that can expand across teams and integrate with your existing systems. Avoid one-off experiments.
  • Upskill your team early: Teach employees how to prompt effectively, review outputs and spot errors. This builds confidence and capability.
  • Measure and share wins: Show the time saved, faster turnaround or improved quality. Internal success stories help drive adoption.

Risk #5: Staff dissatisfaction and burnout

With the pressure to perform, it’s easy for your staff to get stressed. Workloads are climbing and employees are constantly interrupted: on average, every two minutes during the day. No surprise then that 80% say they don’t have enough time or energy for their core work. AI can be a lifeline to reclaim time back without dropping quality. Otherwise, people stay stuck doing repetitive, low-value tasks that drain focus and motivation. This prevents morale dips, burnout rises and attrition costs, while freeing staff to do the things they’re most passionate about and skilled in.

How to apply AI now to reduce the risk

  • Use AI for repetitive tasks: Start with things like meeting notes, email drafts or data entry – jobs that eat up time but don’t need human creativity.
  • Give people back focus time: Automate admin so employees can spend more energy on work that matters, not busywork.
  • Ask teams where they need help: Involve employees in choosing tasks for AI. It shows you care about their workload and well-being.
  • Track the impact: Measure time saved and stress reduced. Share these wins internally to build trust and momentum.
  • Pair AI with clear boundaries: Make sure people know AI is here to help, not replace them. Transparency reduces anxiety.

Risk #6: Cyber security blind spots

When employees use unsanctioned AI tools (as they often do if they don’t have an approved method for using AI), your security perimeter disappears. Sensitive data gets pasted into public models, creating risks of IP theft and insider threats. This leaves you with no control or oversight of incoming threats.

At the same time, attackers are using AI to make phishing and social engineering more convincing. And the best way to fight AI fire is with AI fire. It can spot anomalies and detect threats faster than traditional systems. If you delay adoption, you miss out on these protections and risk falling behind on new compliance requirements as AI-related regulations emerge.

This means not using AI leaves you exposed on two fronts: growing internal risks from shadow AI and external threats that are evolving faster than your defences.

How to apply AI now to reduce the risk

  • Give employees a safe AI option: Stop the copy-paste problem by providing an approved tool that keeps data inside your security perimeter.
  • Block sensitive data from leaving your systems: Use tools that automatically remove personal or confidential information before it’s sent to an AI model.
  • Add AI to your security stack: Deploy AI-driven threat detection to catch anomalies and phishing attempts faster.
  • Update your policies for AI use: Make it clear what’s allowed, what’s not and why. Include guidance on handling sensitive data.
  • Stay ahead of compliance changes: Track emerging AI regulations and build basic governance now so you’re not scrambling later.

Risk #7: Losing your competitive edge

AI isn’t a nice-to-have anymore. It’s becoming the baseline.

24% of companies already use AI across their entire organisation, and early adopters are using it to cut costs, speed up innovation and deliver highly personalised experiences.

Competitors that embrace AI agents for automation and decision-making are reducing time-to-market and unlocking new revenue streams. Meanwhile, companies that wait are stuck with slower, manual processes and higher costs.

If you don’t adopt it now, you risk becoming irrelevant in markets where speed, efficiency and adaptability decide who wins.

How to apply AI now to reduce the risk

  • Benchmark your industry: Find out how competitors are using AI. If they’re ahead, you need to act fast to close the gap.
  • Start with customer-facing improvements: Use AI to speed up response times, personalise experiences or improve service quality.
  • Look for cost-saving opportunities: Automate repetitive processes to free up resources for innovation.
  • Build an AI roadmap: Even if you start small, plan for how AI will fit into your business over the next 12–18 months.
  • Communicate your progress: Share your AI plans internally and externally to show you’re moving forward and staying competitive.

How to get started now

One thing is clear: if you aren’t leveraging AI, you’re already falling behind. We’ve put together some easy tips to help you get started now, in a way that ensures rewards and protects you against risk.

1. Pick two low-risk, high-volume workflows

Start where the impact is obvious and the risk is low. Good examples include:

  • Status summaries: Automate meeting notes or project updates.
  • Inbox triage: Use AI to sort and prioritise emails.
  • RFP/Q&A drafting: Let AI handle first drafts for repetitive responses.
    These tasks are repetitive, easy to measure and don’t involve sensitive decisions, making them perfect for building confidence and proving value quickly.

2. Build a simple AI governance starter pack

You don’t need a 50-page policy to start. Create a lightweight framework that covers:

  • A short usage policy (2 pages max): Explain what’s allowed, what’s not and why.
  • Approved tools list: Give employees one safe, sanctioned AI tool to avoid shadow AI.
  • Data handling rules: Define what can and can’t be shared with AI.
  • Prompt logging with redaction: Keep a record of interactions and automatically strip out sensitive data.

This is about reducing risk without slowing progress.

3. Define clear human-in-the-loop guardrails

AI should assist, not replace judgment, especially early on. Decide:

  • Where humans must review outputs (e.g. before sending to clients).
  • Sign-off thresholds for critical decisions.
  • Where AI won’t operate yet (e.g. hiring decisions, financial approvals).

This builds trust and prevents misuse.

4. Upskill your team for the AI era

Don’t assume people know how to use AI well. Offer training on:

  • Prompting effectively: How to give context for better results.
  • Reviewing outputs: Spotting errors and bias.
  • Delegating to AI agents: How to break down tasks for automation.

You should also make AI skills part of personal development plans so employees see it as growth, not a threat.

5. Measure and market the wins

Track metrics like:

  • Time saved (e.g. hours per week).
  • Cycle time reduction (e.g, faster turnaround on reports).
  • Quality improvements (e.g. fewer errors, better consistency).

The exact metrics you track may vary, depending on your goals and what matters most to you as a business. Then, share these wins internally through newsletters, company meetings or dashboards. This normalises AI use and builds momentum across the business.

The real risk is doing nothing

As a relatively new concept, it’s natural for there to be fear over AI. But at this point, it isn’t a passing trend; it’s the new foundation for how businesses operate. Waiting doesn’t keep you safe. Instead, it leaves you exposed to shadow AI, rising costs, talent loss and competitors who are already moving faster.

The good news is you don’t need to overhaul everything overnight. Start small, set clear guardrails and build confidence step by step. The organisations that act now will lead the next wave of innovation, rather than being left playing catch up later.

Ready to take the first step?

We know effective AI implementation is tricky for any business. Fortunately, our experts have already done it for other organisations (including our own!) and we’d love to guide you.

Join us at Infinity UNBOUND: Get to AI, a free virtual event packed with practical insights, real-world use cases and expert advice on how to start your AI journey safely and effectively.

  • Learn where AI delivers the biggest impact right now
  • Understand the risks (and how to manage them)
  • Get actionable advice to successfully leverage AI
  • Hear from industry leaders and Microsoft experts

Save your spot now.

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