phone-icon-menuBUSINESS TELECOMS

Whether you are a business owner or you’re responsible for business telecoms and work as part of an internal communications team, we’d be happy to help when it comes to all your voice requirements.

Our Voice services

We offer a comprehensive range of telecoms support, telephone system maintenance, telecoms products and connectivity solutions to accommodate all levels of technical expertise, including ad-hoc support for larger in-house communications departments.

The three types of Telecoms support we offer

Infinity Group - SME IT Support

Telecoms support for SMEs

When you’re running a business, supporting and maintaining your telephone systems can prove a complicated and expensive outlay. We help to keep your Voice and Mobile costs down without compromising on delivery.

With over 15 years experience and a team of engineers and consultants on hand, we’ll lead the way without the need for you to employ expensive specialist in-house staff.  Our full service outsourced offering provides SMEs with a wide range of telecoms solutions from hosted telecoms to SIP & call bundles, inbound and mobile solutions. We also often undertake telecoms procurement, and connectivity services for our SME clients. With our 24/7 customer support hotline and remote support functionality and the option of remote support, we ensure you can rely on us to access your telecoms setup out-of-hours and without delay should the need ever arise.

Infinity Group - Mid Market IT Support

Telecoms support for internal communications teams

We appreciate that continuous company developments can put a strain on telecoms management and technical teams at short notice. There’s often a clash between urgent priorities and limited time and resource. We partner with larger companies and are often recruited as an additional resource to work alongside communications teams on a short or long-term basis.

Our 15 years worth of experience and technical capability help to take the daily stress away and ensure your developing telecommunications setup contributes fully to your company’s longer-term goals. There are a number of areas in which we can help support your team, from day-to-day telecoms support, to system upgrades, technical troubleshooting and strategic communications consultancy services. There are numerous additional benefits in recruiting us as a telecoms support partner for the company you work for. We’ll help fight the fires so you don’t have to – taking on the headaches and the responsibility and ensure your company’s communication setup is working efficiently and adheres to industry standards. And don’t forget that we are also IT specialists and can assist with integrating state of the art IT solutions should IT also be your remit.

Infinity Group - Corporate IT Support

Telecoms support for Corporate and Public Sector Organisations

We provide Telecoms support and maintenance to large corporate companies and Public Sector organisations across the UK & Ireland. Our UK based team are highly qualified and very experienced in providing all types of Telecoms support.

We fully understand the budgetary restraints associated with the Public Sector and are able to provide cost effective Telecoms support solutions as an added extra when the workload or capability exceeds internal departments. We do this for larger companies by providing an on-going Telecoms support service, or by working alongside your existing communications team on a project by project basis, or longer term if you require. We also offer a wide range of telephone systems, which are particularly useful for larger companies looking to streamline high cost third party systems or migrate over to hosted telecoms.

The benefits of outsourcing your Telecoms support to us are endless, so if you would like to know more about the services we can offer please get in touch. Alternatively have a look at our Telecoms support page to see how we can assist with your specific requirements.

We look forward to discussing your telecoms support requirements in more detail. Call or email us enquiries@infinitygroup.co.uk