Fully Managed Business Network Support Services

As one of the leading Network Support Providers in London we provide 24 hour network support using the latest innovative monitoring technologies.

Central London based to deliver fast service levels

Based centrally at London Bridge with Network Engineers located across London and the South East, our large Service Desk provides Network Support to hundreds of SMEs and mid-market businesses across the capital. 

Our monitoring and alert tools notify us of any changes in network performance, from minor to major fault identification ensuring optimal productivity at all times.

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The benefits of outsourced Network Support

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Specialist Expertise in network monitoring

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Reduced risk in loss of service to your organisation

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Minimal risk of downtime in the event of a disaster

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Cost effective secure network protection

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Minimum impact in the event of a disaster

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Network Support services from a specialist provider

Infinity Group are certified by the majority of industry providers including Sophos, Juniper, Cisco and Cisco Meraki.

Our Network Support, IT Consultancy, Business IT Solutions and managed wireless support packages include monitoring, automated alerts, remote fixes, troubleshooting to ensure consistent network performance. They are fully flexible enabling you to appoint us to manage your entire IT Network on your behalf or just specific parts of the network.

 

Cost effective, specialist network support delivered by a certified team of professionals

Many companies choose to outsource their network support to Infinity Group as itโ€™s a cost effective alternative to hiring internal specialist Network Support professionals. Customers also benefit from the wealth of knowledge from our specialist Network Support team who use  industry leading network monitoring tools to monitor your network around the clock.

These market leading monitoring tools mitigate risk of any unforeseen downtime and impact to business operations giving you peace of mind that your network is safe and running at optimal performance all the time.

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Network Security Services

Security should be one of your business’ primary defences against the full range of cyber threats. Infinity Group’s security products and services can defend against many attack vectors faced by your organisation – both technological and human – and the outcome will be tailor-made for your business.

Just as technology brings opportunity, it adds complexity and increases your exposure to threats. Today’s cyber security threats span human, technological and criminal vectors and are complex and fast-evolving. When the risks of getting it wrong are financial, legal and reputation based, a secure network is paramount.

 

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Network Infrastructure Consultancy

Infinity Group provide your business with a network infrastructure solution specifically designed to suit your specific business needs.

 Our Network Support team offers cross-discipline, cross-vendor skills and experience, allowing us to bring together industry leading network solutions. Similarly, our Project Management team will work closely with you to understand your applications, goals and strategies. We will look at the capacity and capability of your IT resources and current systems as well as evaluating your data centre and will then design a secure and resilient network infrastructure management solution, bespoke to your business.

Customer Service

Service Desk
Performance

1 min

Average call response time

71%

First contact 
fix rate

96%

Customer satisfaction

We would love to hear from you

Our specialist team of consultants look forward to discussing your requirements in more detail and we have three easy ways to get in touch.

Call us: 03303 333 648
Complete our contact form
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