Fully Managed Business Network Support Services
As one of the leading Network Support Providers in London we provide 24 hour network support using the latest innovative monitoring technologies.
- Remote Support
- IT Support Portal
- Dynamics Support Portal
- Sales: 03303 333 648
- Support: 0345 450 4600
Central London based to deliver fast service levels
Based centrally at London Bridge with Network Engineers located across London and the South East, our large Service Desk provides Network Support to hundreds of SMEs and mid-market businesses across the capital.
Our monitoring and alert tools notify us of any changes in network performance, from minor to major fault identification ensuring optimal productivity at all times.
The benefits of outsourced Network Support
Specialist Expertise in network monitoring
Reduced risk in loss of service to your organisation
Minimal risk of downtime in the event of a disaster
Cost effective secure network protection
Minimum impact in the event of a disaster
Network Support services from a specialist provider
Infinity Group are certified by the majority of industry providers including Sophos, Juniper, Cisco and Cisco Meraki.
Our Network Support, IT Consultancy, Business IT Solutions and managed wireless support packages include monitoring, automated alerts, remote fixes, troubleshooting to ensure consistent network performance. They are fully flexible enabling you to appoint us to manage your entire IT Network on your behalf or just specific parts of the network.
Cost effective, specialist network support delivered by a certified team of professionals
Many companies choose to outsource their network support to Infinity Group as itโs a cost effective alternative to hiring internal specialist Network Support professionals. Customers also benefit from the wealth of knowledge from our specialist Network Support team who use industry leading network monitoring tools to monitor your network around the clock.
These market leading monitoring tools mitigate risk of any unforeseen downtime and impact to business operations giving you peace of mind that your network is safe and running at optimal performance all the time.
Network Security Services
Security should be one of your business’ primary defences against the full range of cyber threats. Infinity Group’s security products and services can defend against many attack vectors faced by your organisation – both technological and human – and the outcome will be tailor-made for your business.
Just as technology brings opportunity, it adds complexity and increases your exposure to threats. Today’s cyber security threats span human, technological and criminal vectors and are complex and fast-evolving. When the risks of getting it wrong are financial, legal and reputation based, a secure network is paramount.
Network Infrastructure Consultancy
Infinity Group provide your business with a network infrastructure solution specifically designed to suit your specific business needs.
Our Network Support team offers cross-discipline, cross-vendor skills and experience, allowing us to bring together industry leading network solutions. Similarly, our Project Management team will work closely with you to understand your applications, goals and strategies. We will look at the capacity and capability of your IT resources and current systems as well as evaluating your data centre and will then design a secure and resilient network infrastructure management solution, bespoke to your business.
Customer Service
Service Desk
Performance
5 min
Average call response time
71%
First contact
fix rate
96%
Customer satisfaction
We would love to hear from you
Our specialist team of consultants look forward to discussing your requirements in more detail and we have three easy ways to get in touch.
Call us: 03303 333 648
Complete our contact form
LiveChat now: via the pop up
Contact us
By telephone 0345 450 4600
Services
Dynamics 365 Consultancy
Offices
London Office 3rd Floor, The News Building, Shard Quarter, 3 London Bridge, London, SE1 9SG Kent Office The Coach House, Spencer Mews, Tunbridge Wells, Kent, TN1 2PY