What is a HMS?
A Housing Management System is the digital backbone of any housing provider. It brings together core housing operations—rent, repairs, communications, and more—into one secure, cloud-based platform. An HMS helps you run smarter services while freeing teams from fragmented, outdated processes.
Benefits_
Modern HMS platforms deliver tangible outcomes for both staff and residents:
- Centralised tenant and property data
- Better collaboration across departments
- Faster, more personalised tenant services
- Greater insight for operational and strategic decisions
Use Cases_
Housing Management Systems power a wide range of critical processes:
- Rent and service charge management
- Repairs and contractor coordination
- Customer engagement and self-service
- Voids, lettings, and compliance tracking
Key Components_
The BRIKHousing Core Housing Management Module is built using trusted Microsoft technologies:
- Microsoft Dynamics 365: Fully configurable and extendable to meet your organisation’s needs.
- Power Platform: Adds intelligence, reporting, and automation across your housing processes.
- Azure Integration Services: Ensures secure and scalable connections with external systems and services.
Whether you’re modernising part of your estate or replacing a legacy HMS entirely, BRIKHousing gives you the tools to evolve at your pace—with no unnecessary complexity.
