Project rescue_

Get your digital transformation project back on track, ensuring you implement new systems in a way that guarantees long-term success and smooth transition. 

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What is project rescue?  

Project rescue is a specialised service designed to help you recover troubled Microsoft Business Applications implementations, primarily focusing on Dynamics 365 and the Power Platform. These projects often face challenges like missed deadlines, budget overruns, inadequate user adoption or a misalignment between the delivered solution and the original business requirements.  

Project rescue acts as a lifeline, providing expert intervention to diagnose the root causes of these issues and develop a clear, actionable plan to get the project back on track. We bring a fresh perspective, combining deep technical expertise with proven project management methodologies to navigate complex situations and deliver successful outcomes. 

Regardless of how your project started, we’ll work collaboratively with you to define realistic goals, re-establish clear communication channels and rebuild trust among stakeholders. This collaborative approach ensures that the rescued project not only achieves its initial objectives but also lays a foundation for long-term success. 

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Infinity Group in stats_

We drive real results and keep our clients happy.

97.3 %

satisfaction rate

98.7 %

customer retention rate

76 %

SLA adherence

When do you need project rescue?  

If your project exhibits warning signs of trouble, you likely need project rescue. These indicators can manifest in various ways, but common examples include consistently missed deadlines, leading to significant schedule slippage. Similarly, if the project budget is being exceeded without a corresponding increase in delivered functionality or value, it’s crucial to investigate the underlying causes.  

Another critical indicator is a growing disconnect between the delivered solution and the initial business requirements. If the system being developed doesn’t align with the core needs of the business or fails to address the intended pain points, it’s a sign that the project’s direction needs to be re-evaluated. This misalignment can stem from poor communication, unclear requirements gathering or changes in business needs that haven’t been adequately addressed.  

Beyond this, a lack of transparency, finger-pointing and a general sense of unease are all signs that the project’s health is at risk. In such situations, external intervention can be invaluable in restoring trust, facilitating open communication and re-establishing a collaborative working relationship.  

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Our awards_

With these under our belt, we’re more than qualified to turn your project around.

The benefits of project rescue_

Revive your project: Resurrect failing or stalled implementations, preventing complete project failure 

Cost containment: Mitigate further financial losses by controlling budget overruns and optimising resource allocation 

Schedule recovery: Get projects back on track by addressing schedule slippage and establishing realistic timelines 

Requirements realignment: Ensure the delivered solution aligns with the original business needs and addresses key pain points 

Risk mitigation: Identify and mitigate potential risks, preventing further issues and ensuring project stability 

Improved user adoption: Increase user buy-in through effective change management and user-centric design 

Enhanced team collaboration: Foster better communication and collaboration among project stakeholders, rebuilding trust and morale 

Maximised ROI: Deliver a successful Microsoft implementation that achieves its intended business value and maximises the return on investment 

What Infinity Group do to help_

Our approach goes beyond simply fixing immediate problems. We conduct a thorough assessment of the existing project, including the technical architecture, business processes, team dynamics and overall project governance. This analysis allows us to identify the critical pain points and understand the full scope of the challenges.  

We hold interviews with key stakeholders, including project sponsors, business users, and the project team, to gain a thorough understanding of the challenges faced, the root causes of the issues, and the desired outcomes. This diagnostic phase is crucial for identifying the critical pain points and developing a tailored recovery plan. 

We then work collaboratively with the client to define realistic goals, re-establish clear communication channels and rebuild trust among stakeholders. This collaborative approach ensures that the rescued project not only achieves its initial objectives but also lays a foundation for long-term success. 

“With each milestone reached, our teams gained the agility and clarity needed to adapt swiftly to changing demands. This transformation is more than a technical upgrade - it’s a catalyst for lasting business resilience and growth.

David Fulker

Head of Business Transformation

Types of project rescue_

Business Central: Get your ERP back on track, using our experience across hundreds of implementations to date

Project Operations: End project chaos and ensure your processes are properly set up for long-term efficiencies

CRM: From migrating data to implementing customisations, ensure your CRM is fit for purpose before you launch

Field Service: Overcome common Field Service deployment issues and allow processes to run smoothly

Support: Not happy with your current partner? We can step in to support your implementation, leveraging our expertise

Project rescue FAQs_

How long does a typical project rescue engagement last?

The duration of a project rescue engagement depends on the specific project and the extent of the challenges. Some projects might be resolved in a few weeks, while others might require several months. We work closely with the client to establish realistic timelines and provide regular progress updates. Our focus is on getting the project back on track as quickly and efficiently as possible, while ensuring a sustainable outcome. 

How much does project rescue cost?

The cost of project rescue varies depending on the complexity and scope of the project, the extent of the issues, and the duration of our involvement. We typically start with a comprehensive assessment to determine the scope and provide a fixed-price quote or a time-and-materials estimate. Our goal is to provide a clear and transparent pricing structure that aligns with the value we deliver. 

What types of Microsoft Business Applications projects do you specialise in rescuing?

We specialise in rescuing projects involving Dynamics 365 (Sales, Service, Operations, Business Central), the Power Platform (Power Apps, Power Automate, Power BI) and related Microsoft technologies. Our expertise covers a wide range of industries and business processes. 

How do you measure the success of a project rescue engagement?

We measure the success of a project rescue engagement based on several factors, including whether the project has achieved its revised goals, whether it’s back on schedule and within budget, and whether user adoption has improved. We also assess the overall health of the project team and the level of stakeholder satisfaction. Our goal is to deliver a successful outcome that meets the client’s needs and provides long-term value. 

What is the first step in engaging project rescue services?

The first step is to contact us for a consultation. We’ll schedule a meeting to discuss your project, understand the challenges you’re facing, and determine if project rescue is the right fit. This initial consultation allows us to gather the information needed to propose a tailored solution. 

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