Infinity Group’s team of specialist Microsoft Dynamics Consultants have a proven track record of implementing and tailoring Microsoft Dynamics 365 for Customer Insights.

Microsoft Dynamics 365 for Customer Insights acts as your very own real time data scientist, providing key employees in your organisation with all the information they need to enable them to best serve your customers. Dynamics 365 for Customer Insights combines ‘big data’ from other Dynamics 365 products such as Sales, Customer Service and Field Service and can also extract data from many other third party integrations. With the data combined with customer analytics such as recent behaviour, you can easily identify up and cross-sell opportunities as well as identifying crucial trends in data. Using Customer Insights as the central hub,  sales, marketing and field service departments can easily collaborate and use these insights to enhance overall company performance.