Microsoft Dynamics 365 Consultancy

Transform your current setup or new Dynamics 365 solution with our specialist Microsoft Dynamics 365 Consultancy.

Specialist Microsoft Dynamics 365 Consultancy from a Gold Partner

What is Dynamics 365?

Microsoft Dynamics 365 is a market leading suite of CRM and ERP software applications. Built to revolutionise businesses on every level, from the management of Field Service teams on the road to Finance & Operations in Head Office, Dynamics 365 is a powerful business platform. 

A leading Microsoft Gold Partner

With extensive experience working with Dynamics 365, our Dynamics 365 Consultants are perfectly positioned to help your business fully utilise this business platform and use it to unlock the full potential of your organisation.

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Microsoft Dynamics 365 Consultancy Services

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Experienced Consultants
Our team of Dynamics 365 Consultants are all Microsoft certified in Dynamics.

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High Knowledge
With knowledge across a multitude of verticals, they understand how organisations operate

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Improve efficiency
We can design new, more efficient business processes as part of your new setup

 
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Innovation
Our Consultants are iinformed of all the latest releases and platform updates before they launch

 

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Access our specialist team of Microsoft Dynamics 365 Consultants

Our Dynamics 365 Consulting team is formed of experienced Dynamics 365 Consultants, Functional Architects, Business Analysts and Project Managers. They specialise in the deployment of both cloud and on-premise Dynamics CRM 2011-2016 and all Dynamics 365 applications. 

Microsoft Dynamics 365 Applications

These include Sales, Sales Insights, Customer Service, Customer Insights, Marketing, Project Service Automation, Business Central, Human Resources.

Our approach to Dynamics 365 Consultancy projects

Planning phase

Initially as part of the Dynamics 365 consulting stage, we will meet to have in-depth discussions with you to understand exactly where your business currently is, and where you want it to be both now and in the future. In these discussions we will set out a detailed plan of the areas you want to improve, the processes you want to prioritise and how our Dynamics 365 consultancy team can assist.

Build phase

Once we have drawn up a plan, we take all the stress out of your hands; we understand which Dynamics 365 and Power Platform apps work well for different types of organisations, how to configure and customise them, and how to make them work seamlessly together. We will build a business applications platform with all the functions and integrations that you’ll need to optimise your processes.

Further customisation phase

After the preliminary platform is built, we will carefully monitor performance and work closely with you to identify how the solution can be improved further.

Implementation phase

Once these customisations are in place, we will undertake rigorous tests to ensure a robust build and then the platform will be ready to be launched. We will run user training sessions to ensure that the transition is smooth and that user adoption is successful to generate rapid ROI. In this stage our priority is minimising down-time and maintaining high data security.

Providing ongoing Dynamics 365 Support

We won’t disappear after your Dynamics 365 implementation is up and running; Our Dynamics consultants will be on hand to check everything is running effectively and the solution is meeting your needs and expectations. If any problems arise during this stage of hyper-Support, we can help you adapt and resolve. And we also offer numerous long-term Support options.

The business benefits of Microsoft Dynamics 365

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Security

Microsoft has over 54 highly secure data centres worldwide complying with local, national and international regulations as well as their 99.9% guaranteed uptime service level agreement (SLA).

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Scalability

Dynamics 365 offers tiered licensing and provides promotions too that enable start up organisations to access enterprise grade business application software that can be used and easily scaled up to the multinational level and beyond.

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Intelligence

All Dynamics 365 applications have an impressive level of embedded intelligence and AI functionality that can often not be accessed and benefited from by the average organisation

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Integrations

Dynamics 365 has a REST API which means that data is not tied to resources or methods, REST can handle multiple types of calls, return different data formats and even change structurally if necessary allowing connections to thousands of other systems and data sources.

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Flexibility

Applications on the platform are applicable to all business functions and industries globally. Impressive out of the box low code configuration tools, powerful and unique customisations can be made to tailor an application to your business needs.

Why choose Infinity Group?

Stress-free Set Up: Infinity Group have the skills and experience needed to help you automate and streamline your CRM and ERP processes with Dynamics 365. Whether you are starting from scratch and need help setting up Dynamics 365 or migrating your data from other software, we can facilitate the process and ensure it all goes smoothly.

Troubleshooting: User adoption rates, workflow inefficiency and technological glitches can all make business application software fail. If you are making the switch from a failing software project, our Dynamics Consultants will be able to immediately spot the areas in which your solution is letting you down and will make sure it won’t happen again.

Smooth Running: Migration and updates can throw up problems of their own. Our Consultancy team will ensure a smooth transfer between old and new, protecting data, preventing downtime and minimising business process flow issues.

Optimisation: One of the best features of Dynamics 365 is its customisability. Infinity Group are experts at customising the apps and designing specialised workflows. Once we have ascertained exactly what your business needs, we set out to provide it with personalised processes and customised apps to reflect your individual way of working.

Specialist Dynamics 365 Consultancy

Infinity Group has a team of over 90 permanent consultants, Solution Architects, Developers, Project Managers, Service Desk Analysts and Customer Success Managers to ensure we provide a full service offering for our customers.

Our Consultancy team is highly experienced and skilled in working with the full set of Dynamics 365 Customer Engagement applications and we are also well-versed in delivering further value to our solutions by using the Microsoft Power Platform including:

  1. Power Automate
  2. Power BI
  3. Power Apps
  4. Power Virtual Agents
  5. Power Apps Portals

Our Dynamics 365 experience across verticals

Our expertise is also incredibly broad across different industries, having worked with businesses across all major verticals including:

We run all our Dynamics 365 projects using Azure DevOps

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We would love to hear from you

Our specialist team of consultants look forward to discussing your requirements in more detail and we have three easy ways to get in touch.

Call us: 03303 333 648
Complete our contact form
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