Microsoft Dynamics 365 Consultancy_

Transform your current setup or new Dynamics 365 solution with our specialist Microsoft Dynamics Consultancy.

Get in touch

Feefo logo

Access our specialist team of Microsoft Dynamics 365 Consultants_

Our Dynamics 365 Consulting team is formed of experienced Dynamics 365 Consultants, Functional Architects, Business Analysts and Project Managers. They specialise in the deployment of both cloud and on-premise Dynamics CRM 2011-2016 and all Dynamics 365 applications.

Microsoft Dynamics 365 Applications

These include SalesSales InsightsCustomer ServiceCustomer InsightsMarketingProject Service AutomationBusiness Central, Human Resources.

Get in touch

Microsoft Dynamics 365 Consultancy Services_


Experienced Consultants
Our team of Dynamics 365 Consultants are all Microsoft certified in Dynamics.

High Knowledge
With knowledge across a multitude of verticals, they understand how organisations operate

Improve efficiency
We can design new, more efficient business processes as part of your new setup

Our Consultants are informed of all the latest releases and platform updates before they launch

Our approach to Dynamics 365 Consultancy projects_


Planning phase

Initially as part of the Microsoft Dynamics 365 consulting stage, we will meet to have in-depth discussions with you to understand exactly where your business currently is, and where you want it to be both now and in the future. In these discussions we will set out a detailed plan of the areas you want to improve, the processes you want to prioritise and how our Dynamics 365 consultancy team can assist.

Build phase

Once we have drawn up a plan, we take all the stress out of your hands; we understand which Dynamics 365 and Power Platform apps work well for different types of organisations, how to configure and customise them, and how to make them work seamlessly together. We will build a business applications platform with all the functions and integrations that you’ll need to optimise your processes.

Implementation phase

Once these customisations are in place, our Microsoft Dynamics consultants will undertake rigorous tests to ensure a robust build and then the platform will be ready to be launched. We will run user training sessions to ensure that the transition is smooth and that user adoption is successful to generate rapid ROI. In this stage our priority is minimising down-time and maintaining high data security.

Providing ongoing Dynamics 365 Support

We won’t disappear after your Dynamics 365 implementation is up and running; Our Dynamics consultants will be on hand to check everything is running effectively and the solution is meeting your needs and expectations. If any problems arise during this stage of hyper-Support, we can help you adapt and resolve. And we also offer numerous long-term Support options.

The business benefits of Microsoft Dynamics 365_



Microsoft has over 54 highly secure data centres worldwide complying with local, national and international regulations as well as their 99.9% guaranteed uptime service level agreement (SLA).


Dynamics 365 offers tiered licensing and provides promotions too that enable start up organisations to access enterprise grade business application software that can be used and easily scaled up to the multinational level and beyond.


All Dynamics 365 applications have an impressive level of embedded intelligence and AI functionality that can often not be accessed and benefited from by the average organisation


Dynamics 365 has a REST API which means that data is not tied to resources or methods, REST can handle multiple types of calls, return different data formats and even change structurally if necessary allowing connections to thousands of other systems and data sources.=


Applications on the platform are applicable to all business functions and industries globally. Impressive out of the box low code configuration tools, powerful and unique customisations can be made to tailor an application to your business needs.

Why choose Infinity Group?


Stress-free Set Up: Infinity Group have the skills and experience needed to help you automate and streamline your CRM and ERP processes with Dynamics 365. Whether you are starting from scratch and need help setting up Dynamics 365 or migrating your data from other software, we can facilitate the process and ensure it all goes smoothly.

Troubleshooting: User adoption rates, workflow inefficiency and technological glitches can all make business application software fail. If you are making the switch from a failing software project, our Dynamics Consultants will be able to immediately spot the areas in which your solution is letting you down and will make sure it won’t happen again.

Optimisation: One of the best features of Dynamics 365 is its customisability. Infinity Group are experts at customising the apps and designing specialised workflows. Once we have ascertained exactly what your business needs, we set out to provide it with personalised processes and customised apps to reflect your individual way of working.

Smooth Running: Migration and updates can throw up problems of their own. Our Consultancy team will ensure a smooth transfer between old and new, protecting data, preventing downtime and minimising business process flow issues.

What other Dynamics 365 related services do we specialise in?


Microsoft Dynamics 365

The complete business solution bringing data, people and operations together. We are a specialist Dynamics partner.

Business Central

A leading business financials solution that provides an end-to-end view of the business for smart decisions.

Microsoft SharePoint

Store your business documents within a single business solution. Collaborate on documents and set permissions.

Microsoft Power BI

Turn data into opportunities with Microsoft Power BI and drive better business decisions by using the insight.

Specialist Dynamics 365 Consultancy_

Infinity Group has a team of over 90 permanent consultants, Solution Architects, Developers, Project Managers, Service Desk Analysts and Customer Success Managers to ensure we provide a full service offering for our customers.

Our Dynamics 365 consulting services are delivered by a highly experienced and skilled Consultancy team who have experience in working across the full set of Dynamics 365 Customer Engagement applications and we are also well-versed in delivering further value to our solutions by using the Microsoft Power Platform including:

  1. Power Automate
  2. Power BI
  3. Power Apps
  4. Power Virtual Agents
  5. Power Apps Portals

Our Dynamics 365 experience across verticals

Our expertise is also incredibly broad across different industries, having worked with businesses across all major verticals including:

  • Professional Services
  • Financial Services
  • Housing Associations
  • Retail
  • Research & Development
  • Education
  • Healthcare
  • Not for Profits
  • Small/Medium-sized Enterprises (SMEs)

We would love
to hear from you_

Our specialist team of consultants look forward to discussing your requirements in more detail and we have three easy ways to get in touch.

Call us: 03454504600
Complete our contact form
Live chat now: Via the pop up

Feefo logo