Microsoft Dynamics 365 for Field Service provides the complete management solution for your field sales and service teams and can drastically improve performance levels using it’s intelligent scheduling, enhanced transparency, remote asset monitoring and billing management.

Microsoft Dynamics 365 for Field Service enables you to manage your entire customer journey from end to end. Using the easy to use application, Managers can generate work orders, encompassing all of the information you need to dispatch field agents to service locations on time every time.  The flexible drag-and-drop schedule board lets dispatchers assign resources and set up schedules for multiple work orders using a list or map view.

The Field Service application including the Connected Field Service System also includes a wealth of other benefits, you can also manage service locations, customer assets, preventative maintenance, work order management, resource management, product inventory, scheduling and dispatch, mobility, collaboration, customer billing, and analytics. Our specialist Microsoft Dynamics Consultancy team can also set up Agreements to manage service contracts, ensuring your can provide regular planned maintenance services to your customers, and easily predict resource demand.