What makes us a leading remote IT Support company?
With nearly 20 years experience in remote IT Support, Infinity Group understand the challenges faced by businesses when it comes to managing their remote workforces and have the tools, technology and expertise to help overcome these. Our remote IT Support service enables us to assist businesses whose workforces need a quick and efficient response when technical issues arise. Providing a fast efficient service is something we pride ourself on which is why we aim to answer all support calls with 1 minute.
As a Microsoft Gold partner across seven core competencies, our Service Desk are equipped with the latest up to date knowledge across the Microsoft application stack. In 2020 we launched UNITE, our very own Remote IT Support solution with three levels of cover.
Remote IT Support
Our Service Desk is able to deliver remote IT Support to the vast majority of our customers, 100% remotely meaning your remote workforce can be fully supported around the clock no matter the location. We provide 24 hour remote IT Support for those businesses who require it and infrastructure management and proactive monitoring to ensure your business and all your employees can fully operate no matter what.