FREE IT Support for the Elderly and Vulnerable


Free IT Support for the elderly and vulnerable

Free IT Support for the elderly and vulnerable2020-05-14T10:36:53+00:00

In light of the current lockdown situation, Infinity Group Kent’s leading Microsoft Specialists are offering a FREE of charge technical IT Support Service to the elderly and vulnerable people of Tunbridge Wells until the end of May.

We understand the importance of technology and how it is helping to alleviate isolation for millions of people around the world and how it’s providing a lifeline in terms of getting the services they require and goods that elderly and vulnerable so desperately need during lockdown.

Until the end of May, we are offering FREE IT Support for the elderly & vulnerable people of Tunbridge Wells, Sevenoaks and Tonbridge. Helping people to get online and setting up essential services such as shopping or communicating via video applications on their computers and phones and we will offer guidance and advice on online safety.

Our FREE IT Support Services include;

  • Setting up Zoom on a mobile or PC
  • Setting up video streaming services
  • Assisting with setting up online shopping
  • Assisting with installing useful applications/games on their mobile or PC
  • Technical computer support such as troubleshooting and setting up printers
  • Online safety advice
  • Connecting to Wi-Fi/resolving router issues
  • Setting up new computer equipment

Something technical that is not on the list, give us a call anyway as we may be able to help you out.

This free IT Support service is remote and no home visits are possible. This support will be delivered over the phone or via video link, to avoid contact with those that are shielding and enable our Engineers to help out as many people as possible.

How do we get in touch?

You can contact us 9am-5pm Monday to Fridays (exc. Bank Holidays)

Call us: 01892 576999

Email us:

Important information

Our Engineers are CRB checked and security vetted and will not request any bank details or sensitive information from those they assist. This is a FREE service and the only information our Engineers will need is the persons name and some information related to devices they are helping to support. Infinity Group will only store minimal data on those they assist for internal reference only and inline with their Privacy Policy.

This is a free service that is being initially trailed until the end of May for elderly and vulnerable people in Tunbridge Wells who are shielding, our efforts are on a best endeavours basis and we cannot offer a guaranteed fix.


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