Award Winning Business Telecoms Company in London
Our large UK based Service Desk provide advanced telephony support to hundreds of businesses across the UK.
Our large UK based Service Desk provide advanced telephony support to hundreds of businesses across the UK.
A Telecoms Support provider (such as Infinity Group) can offer bulk discounts on handsets, the best call tariffs and contract duration due to industry buying power. We also offer further discounts if companies also choose us for their Outsourced IT Support.
Microsoft 365 Business Voice is a cost-effective cloud-based telephony system which replaces on-site PBX. It is fully integrated within Microsoft Office 365 which enables voice calling within Microsoft Teams. Microsoft Business Voice helps companies to unify their communications and integrates seamlessly within the Microsoft 365 ecosystem that can be accessed from any device.
Telecoms Support providers have access to cutting edge device management software where they can monitor overall device usage, call costs and other things. They also have the ability to quickly flag suspicious behaviour eg. Dial through fraud threats, and can add things like user specific data roaming limits in an instant
Telecoms Support
for SMEs in London
We understand that the majority of businesses across London rely on Telecoms as their main communication channel, and that Telecoms faults can have a huge impact on business operations. A Telecoms Maintenance SLA gives you added peace of mind that our team of Telecoms Engineers are on hand to assist.
Telecoms Support for
large businesses in London
1 min
Average call response time
71%
First contact
fix rate
96%
Customer satisfaction