phone-icon-menuBUSINESS TELECOMS COMPANY IN LONDON

Infinity Group are one of the leading business telecoms companies in London that provide telephone systems support & maintenance contracts to suit specific business needs. Our award winning, fully managed telephone systems and telecoms support and maintenance services are utilised by 100’s of businesses across London.

Quick response times across London

From our office in The Shard and a network of telecoms engineers located all over London, we ensure we’re never far away should a site visit be required, however, the majority of our customer’s telephone faults can be resolved remotely, saving you valuable time and resource.

The telecoms systems we supply and install

Infinity Group - Mitel
Infinity Group - Horizon
Infinity Group - Panasonic

We don’t believe in a ‘one size fits all’ approach when it comes to telecoms. So, if you are looking to implement a conventional PBX solution, migrate to a hosted telecoms solution or explore the opportunities provided by Session Initiation Protocol (SIP), our telecoms consultants will advise on the solution that is best suited to your business needs.

What does our telecoms maintenance service include?

  • Unlimited helpdesk support
  • Unlimited remote support 
  • Max. 4 hour call out time on major faults*
  • Vendor trained Telecoms Engineers
  • Hardware replacement service*
  • 24 hour Emergency Support if required*
GET A QUICK QUOTE NOW!
*dependent on agreed SLA

What telephone systems do we support and maintain?

telephone-maintenance-brands

The types of Telecoms Maintenance & Support we offer

Telecoms Support for SMEs in London

We understand that the majority of businesses across London rely on telecoms as their main communication channel, and that telecoms faults can have a huge impact on business operations. A telecoms maintenance SLA gives you added peace of mind that our team of Telecoms Engineers are available quickly to rectify the problem.

Telecoms Support for large businesses in London

Our telecoms engineers have vast amounts of experience in dealing with more complex telecoms setups especially in the event of a major fault – and because of this we provide telecoms maintenance service to several mid market clients across London.

Emergency Telecoms Support 24/7 across London

We offer 24 hour/same day emergency telecoms support to businesses across London. Although the majority of telecoms faults can be resolved remotely, we have a team of telecoms Engineers located all over the City to provide on-premise assistance for our larger clients if necessary.

Here are the benefits of our Telecoms support services:


  • Flexible contracts – standard business hours support or 24/7 cover across London
  • UK help desk – unlimited telephone and email support from our Engineers
  • Remote system access – inclusive programming and diagnostics
  • Major faults – guaranteed maximum 4 hour response time during working hours
  • Expertise – all engineers are trained and accredited by the leading telecoms manufacturers
  • System upgrades – we’ll keep your system up to date with the latest software releases
  • Payments – we offer both monthly and annual billing options

Contact us

Call us now: 0330 019 7066

Floor 24/25,
The Shard,
London Bridge Street,
SE1 9SG

GET A QUICK QUOTE NOW!

Our London office

We offer business telecoms services to businesses located across all London boroughs including:

Barking, Barnet, Brent, Bromley, Camden, City of London, Croydon, Ealing, Enfield, Greenwich, Hackney,
Hammersmith and Fulham, Haringey, Harrow, Havering, Hillingdon, Hounslow, Islington,
Kensington and Chelsea, Kingston upon Thames, Lambeth, Lewisham,  Merton, Newham, Redbridge, Richmond upon Thames,  Southwark, Sutton, Tower Hamlets, Waltham Forest, Wandsworth, Westminster and Greater London.

We look forward to discussing your business telecoms requirements in more detail. Call or email us enquiries@infinitygroup.co.uk